Create an Email Alias and Set Up Forwarding
NetSuite generates an email address for the plug-in implementation. Users can send email messages to the implementation’s email address for processing. However, you may want to create an email alias on your company mail server to hide the email address required by the plug-in implementation.
For example, if your account ID is 123456, the NetSuite generated email address for a plug-in implementation would look something like emails.123456.xxx.xxx@1234567.email.netsuite.com. The plug-in implementation uses that email address to send invoice records from NetSuite. You can create an email alias named invoices@example.com on your company mail server that forwards to the plug-inimplementation email address.
The process to set up an email alias and forwarding varies by provider. Refer to the documentation for your email software for instructions.
You can then let customers know to send their invoices to invoices@example.com.