Resolving Bulk Processing Errors

You may receive one of the following errors:

Error Message	Possible Cause	Solution
One or more account transactions are invalid because they've been deleted or modified. We’ve unmatched these transactions and undone the cleared status if they were marked as cleared.	This error may occur in the following scenarios: One or more transactions in a match group were deleted or changed during bulk processing, so NetSuite undid the match group. One or more user-cleared transactions were deleted or changed during bulk processing, so NetSuite removed the cleared status from them.	If the system unmatched a match group, match the transactions again and submit them. If NetSuite removed the cleared status due to a modification, mark it as cleared and submit it again. If the transaction was deleted, you don’t need to do anything.
NetSuite couldn’t submit all your matched or user-cleared transactions due to a system error. Submit them again. If the problem keeps happening, contact Support.	If NetSuite can’t submit a transaction, and it’s not because the transaction was changed or deleted, you see this message. This error can be caused when a matched or user-cleared vendor bill payment was already confirmed on a vendor bill payment record. NetSuite may have already moved this transaction to the Reconcile subtab.	On the Review subtab, submit any unconfirmed transactions if needed.

Error Message

Possible Cause

Solution

One or more account transactions are invalid because they've been deleted or modified. We’ve unmatched these transactions and undone the cleared status if they were marked as cleared.

This error may occur in the following scenarios:

One or more transactions in a match group were deleted or changed during bulk processing, so NetSuite undid the match group.
One or more user-cleared transactions were deleted or changed during bulk processing, so NetSuite removed the cleared status from them.

If the system unmatched a match group, match the transactions again and submit them.

If NetSuite removed the cleared status due to a modification, mark it as cleared and submit it again. If the transaction was deleted, you don’t need to do anything.

NetSuite couldn’t submit all your matched or user-cleared transactions due to a system error. Submit them again. If the problem keeps happening, contact Support.

If NetSuite can’t submit a transaction, and it’s not because the transaction was changed or deleted, you see this message.

This error can be caused when a matched or user-cleared vendor bill payment was already confirmed on a vendor bill payment record. NetSuite may have already moved this transaction to the Reconcile subtab.

On the Review subtab, submit any unconfirmed transactions if needed.

To correct the errors:

Go to Transactions > Bank > Match Bank Data.
From the Account list, select the bank or credit card account, if not already selected.
To filter the transactions by date, enter or select the dates in the From and To fields above the panes.
On the To Be Matched subtab, match or clear the transactions again that weren't confirmed on the Process Status page, if applicable. See Matching Bank Data and Marking Transactions as Cleared.
If required, you can view the transaction matches or user-cleared transactions on the Review subtab. Some matched or user-cleared transactions might fail processing but keep their status.
After reviewing the matched or user-cleared transactions, click Submit.
To view the processing status of the new batch, go back to Transactions > Bank > Match Bank Data > Status.

General Notices