Shelf-to-Sheet Count Errors
The following table lists the errors that you may encounter in using and processing the Shelf-to-Sheet Template and Count record, and provides the actions you may take to resolve the issues.
Errors in Setting Up the Shelf-to-Sheet Template
Error Scenario or Cause |
Error Message |
Required Action |
---|---|---|
Clicking Save on the Storage Area popup box without entering a Storage Area Name. |
You did not enter a Storage Area Name. |
Enter Storage Area Name. |
Clicking Save on the Storage Area popup box with the Storage Area Name containing special characters. |
Do not include special characters in the Storage Area Name. |
For the Storage Area Name, enter only alphanumeric characters. Underscore (_) and dash (-) are allowed. |
Clicking Save on the Storage Area popup box with the Storage Area Name having more than 40 characters. |
Storage Area Name can only have 40 characters or less. |
Enter a Storage Area Name with 40 characters or less. |
Clicking Save on the Storage Area popup box with the Storage Area Description having more than 80 characters. |
Storage Area Description can only have 80 characters or less. |
Describe the Storage Area in 80 characters or less. |
Clicking Save on the Storage Area popup box with a duplicate Storage Area Name. |
Storage Area Name already exists. Enter a different name. |
Enter a different Storage Area Name. |
Clicking Save on the Shelf popup box without entering a Shelf Name. |
You did not enter a Shelf Name. |
Enter a Shelf Name. |
Clicking Save on the Shelf popup box with the Storage Area Name containing special characters. |
Do not include special characters in the Shelf Name. |
For the Shelf Name, enter only alphanumeric characters. Underscore (_) and dash (-) are allowed. |
Clicking Save on the Shelf popup box with the Shelf Name having more than 40 characters. |
Shelf Name can only have 40 characters or less. |
Enter a Shelf Name with 40 characters or less. |
Clicking Save on the Shelf popup box with the Shelf Description having more than 80 characters. |
Shelf Description can only have 80 characters or less. |
Describe the Shelf in 80 characters or less. |
Clicking Save on the Shelf popup box with a duplicate Shelf Name. |
Shelf Name already exists. Enter a different name. |
Enter a different Shelf Name. |
Clicking Save on the Item popup box with a duplicate item selected. |
The item already exists in this shelf. Enter a different item. |
Select a different item. |
Clicking Save on the Item popup box without selecting an item. |
You did not select an item. |
Select an item. |
Clicking Save after editing the Shelf-to-Sheet Template. |
Template data is corrupted, and processing cannot proceed. Please delete the template and create a new one. |
Delete the template and create a new one. |
Errors in Shelf-to-Sheet Count Start, Completion or Status Update
Error Scenario or Cause |
Error Message |
Required Action |
---|---|---|
Entering non-numeric characters in the Count column. |
You cannot enter non-numeric characters. You can only enter positive numbers and decimals. |
Enter only positive numbers and decimals. |
Entering a quantity of more than 1,000,000,000 in the Count column. |
The quantity you entered exceeds the maximum allowed count, which is 1,000,000,000. |
Enter a quantity that does not exceed 1,000,000,000. |
Entering a negative number in the Count column. |
You cannot enter a negative number. You can only enter positive numbers and decimals. |
Enter only positive numbers and decimals. |
Entering text with more than 512 characters in the Memo column. |
You can only enter a maximum of 512 characters. |
Enter text containing characters that do not exceed 512. |
Clicking Start Count with missing details on the Shelf-to-Sheet record. |
The process cannot proceed because the record is missing some details. Ensure that you have provided the required information on the record. |
Provide required information on the Shelf-to-Sheet Count record. |
Clicking Start Count and an error occurs in updating the Inventory Count status to Started. |
An error occurred in processing or updating the record status. Refer to the Help documentation on handling errors or consult your administrator. |
Consult your Administrator or contact NetSuite Support. |
Clicking Start Count and an error occurs in updating the Shelf-to-Sheet Count status to Started. |
Server error. No error message. |
Consult your Administrator or contact NetSuite Support. |
Clicking Complete Count with missing details needed to continue processing. |
The process cannot proceed because the record is missing some details. Ensure that you have provided the required information on the record. |
Provide required information on the Shelf-to-Sheet Count record. |
Clicking Complete Count and an error occurs in updating the Shelf-to-Sheet Count status to Complete. |
An error occurred in processing or updating the record status. Refer to the Help documentation on handling errors or consult your administrator. |
Consult your Administrator or contact NetSuite Support. |
Clicking Complete Count and an error occurs in updating the Inventory Count status to Complete. |
An error occurred in processing or updating the record status. Refer to the Help documentation on handling errors or consult your administrator. |
Consult your Administrator or contact NetSuite Support. |
Clicking Approve with missing details needed to continue processing. |
The process cannot proceed because the record is missing some details. Ensure that you have provided the required information on the record. |
Provide required information on the Shelf-to-Sheet Count record. |
Clicking Approve and an error occurs in updating the Inventory Count status to Approved. |
An error occurred in processing or updating the record status. Refer to the Help documentation on handling errors or consult your administrator. |
Consult your Administrator or contact NetSuite Support. |
Clicking Approve and an error occurs in updating the Shelf-to-Sheet Count status to Approved. |
Server error. No error message. |
Consult your Administrator or contact NetSuite Support. |
Clicking Reject and an error occurs in updating the Inventory Count and Shelf-to-Sheet Count status back to Started. |
An error occurred in processing or updating the record status. Refer to the Help documentation on handling errors or consult your administrator. |
Consult your Administrator or contact NetSuite Support. |
With item count started, clicking Save without entering the quantity of some items. |
You have not entered the count of some items, and no inventory adjustment will be created for those items. Do you still want to submit the record? |
Enter the quantity of all items in the Count column. |
Clicking Save on a Shelf-to-Sheet Count record with no associated Shelf-to-Sheet template. |
There is no Shelf-to-Sheet Template for the Subsidiary and Location selected on this record. You must first create a Shelf-to-Sheet Template for the Subsidiary and Location. |
Create a Shelf-to-Sheet template for the Location and Subsidiary specified on the Shelf-to-Sheet Count record. |
Clicking Save on a Shelf-to-Sheet Count record, but the associated Shelf-to-Sheet template contains no items. |
The Shelf-to-Sheet Template associated with this Shelf-to-Sheet Count record contains no items. You must enter at least one item in the Shelf-to-Sheet Template to create its associated Shelf-to-Sheet Count record. |
Enter at least one item in the Shelf-to-Sheet Template to create its associated Shelf-to-Sheet Count record. |
Clicking Save on a Shelf-to-Sheet Count record with kit items nested within more than five kits. |
This Shelf-to-Sheet Count record contains kit items nested within more than five kits. Edit the Shelf-to-Sheet Template associated with this record and ensure that it contains kit items nested within five kits only. |
Edit the Shelf-to-Sheet Template associated with the record and ensure that it contains kit items nested within five kits only. |
Clicking Save after editing the Shelf-to-Sheet Count record. |
An error occurred in processing Shelf-to-Sheet Template data. Please create a new Shelf-to-Sheet Template and Count record for the location and subsidiary. |
Create a new Shelf-to-Sheet Template and Count record for the location and subsidiary. |