SuiteCommerce InStore Performance Diagnostics

SuiteCommerce InStore APM (SCIS APM) shows performance data for actions by sales associates using SCIS as a point-of-sale solution.

The date shown for customizations like user event scripts and workflows is when SCIS APM last gathered data in the past 30 days, no matter what filter range you pick. If there's no data for user event scripts, workflows, or actions in your selected date range, a notification will say that customization data isn't available.

For more information about the actions and customizations that the dashboard captures, see APM for Commerce Action Performance.

Shows the visual elements included in an SCIS APM dashboard as described in the corresponding table.

The following table points out and describes the dashboard's visual elements:

Item	Information	Description
1	Filters	Use these filters to choose what data appears on the dashboard: Date Range — (Required) Pick a date range between 1 and 30 days to view SCIS performance data. Location — Choose a location to focus on performance data from a specific store. Subsidiary — Pick a subsidiary to view performance data for actions in a certain subsidiary or all subsidiaries Note: The Subsidiary filter only appears if you are using a OneWorld account. Device Name — See performance data from a specific device or all devices running SCIS. User — Pick an employee name to view data for transactions from a specific sales associate.
2	Information Icon	The information icon and text link you to the dashboard's help topic.
3	Action Tiles	This carousel displays up to 20 action tiles. For more information, see Action Tiles.
4	Total Duration and Customization Performance Timeline	The timeline appears when you click an action tile. For more information, see Total Duration of Actions and Customization Performance Over Time. Click a point in the timeline to view the action history table. For more information, see APM Action History.

Item

Information

Description

Filters

Use these filters to choose what data appears on the dashboard:

Date Range — (Required) Pick a date range between 1 and 30 days to view SCIS performance data.
Location — Choose a location to focus on performance data from a specific store.
Subsidiary — Pick a subsidiary to view performance data for actions in a certain subsidiary or all subsidiaries

Note:
The Subsidiary filter only appears if you are using a OneWorld account.
Device Name — See performance data from a specific device or all devices running SCIS.
User — Pick an employee name to view data for transactions from a specific sales associate.

Information Icon

The information icon and text link you to the dashboard's help topic.

Action Tiles

This carousel displays up to 20 action tiles.

For more information, see Action Tiles.

Total Duration and Customization Performance Timeline

The timeline appears when you click an action tile.

For more information, see Total Duration of Actions and Customization Performance Over Time.

Click a point in the timeline to view the action history table.

For more information, see APM Action History.

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