SuiteCommerce InStore Performance Diagnostics

SuiteCommerce InStore APM (SCIS APM) shows performance data for actions performed by sales associates using SCIS as a point-of-sale solution.

The date that shows for customizations, such as user event scripts and workflows, is when SCIS APM last gathered data in the last 30 days, regardless of the date range selected in the filter settings. When no data is available for user event scripts, workflows, or actions within a selected date range, a notification is displayed indicating that customization data is not available.

For more information about the actions and customizations that the dashboard captures, see APM for Commerce Action Performance.

Shows the visual elements included in an SCIS APM dashboard as described in the corresponding table.

The following table points out and describes the dashboard's visual elements:

Item	Information	Description
1	Filters	Select data that appears on the dashboard by using the following filters: Date Range — (Required) Select a period of time for viewing SCIS performance data. Date range must be between 1 and 30 days. Location — Select a location to focus on performance data recorded from a certain retail store. Subsidiary — Select a subsidiary to view performance data based on actions that occurred in a certain subsidiary, or all subsidiaries. Note: The Subsidiary filter only appears if you are using a OneWorld account. Device Name — View performance data captured on a specific device or all devices running SCIS. User — Select an employee name to view performance data associated with transactions submitted by a particular sales associate.
2	Information Icon	The information icon and text refers you to the help topic about the dashboard.
3	Action Tiles	This carousel shows a maximum of 20 action tiles. For more information, see Action Tiles.
4	Total Duration and Customization Performance Timeline	This timeline appears when you click an action tile. For more information, see Total Duration of Actions and Customization Performance Over Time. Click a point in the timeline to view the action history table. For more information, see APM Action History.

Item

Information

Description

Filters

Select data that appears on the dashboard by using the following filters:

Date Range — (Required) Select a period of time for viewing SCIS performance data. Date range must be between 1 and 30 days.
Location — Select a location to focus on performance data recorded from a certain retail store.
Subsidiary — Select a subsidiary to view performance data based on actions that occurred in a certain subsidiary, or all subsidiaries.

Note:
The Subsidiary filter only appears if you are using a OneWorld account.
Device Name — View performance data captured on a specific device or all devices running SCIS.
User — Select an employee name to view performance data associated with transactions submitted by a particular sales associate.

Information Icon

The information icon and text refers you to the help topic about the dashboard.

Action Tiles

This carousel shows a maximum of 20 action tiles.

For more information, see Action Tiles.

Total Duration and Customization Performance Timeline

This timeline appears when you click an action tile.

For more information, see Total Duration of Actions and Customization Performance Over Time.

Click a point in the timeline to view the action history table.

For more information, see APM Action History.

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