1. SuiteCloud Platform
  2. SuiteApp Control Center
  3. SDF SuiteApp Installation and Upgrade
  4. Developing Managed SuiteApps
  5. Viewing SDF SuiteApp Upgrades

Viewing SDF SuiteApp Upgrades

You can view information about the managed SuiteApp upgrades that are currently in progress. The status of each Push Upgrade operation is available, as well as the upgrade status of individual accounts.

To view SuiteApp upgrades:

  1. Go to Control Center > My SuiteApps > My SuiteApps. The My SuiteApps page appears.

  2. Do one of the following:

    • For a SuiteApp, click SCC ellipsis button and select Manage Upgrades.

    • Click the SuiteApp name to view the SuiteApp details, then click the Upgrades tab.

    Note:

    The Manage Upgrades action and Upgrades tab are only available for managed SuiteApps. For more information, see Developing Managed SuiteApps.

    Each row of the table represents a single SuiteApp version upgrade that was pushed to a selection of accounts. Here’s what you’ll see for each upgrade:

    • Version – is the SuiteApp version being pushed to the accounts. Each selected account gets upgraded to this version.

    • Accounts – is the number of accounts getting the SuiteApp upgrade. Click the number to see details for each account. For more information, see Upgrade Details for Each Account.

    • Errors – is the number of errors from the upgrade, if any. Click the number to see error details for each account. For information about the account upgrade details, see Upgrade Details for Each Account. For information about resolving errors, see Addressing SuiteApp Installation Failures.

    • Started – is the time the push operation started the upgrades.

    • Finished – is the time the last account finished the upgrade. This field is empty if there are still accounts in the upgrade queue.

    • Status – is the current status of the push operation. Possible statuses are:

      • Complete – the push operation finished for the selected accounts. Even if the push is complete, some individual upgrades might have failed. To view errors for individual upgrades, check the Errors column.

      • Pending – the push operation hasn't started processing the SuiteApp upgrades for the selected accounts yet.

      • Installing – the installation is in progress to upgrade the SuiteApp for the selected accounts.

      • Error – the push operation returned an error. Click the number in the Accounts or Errors column to see details for each account.

      You can see detailed states for the SuiteApp upgrade in the SuiteApp Version History and Installed SuiteApps pages. For more information, see Viewing SDF SuiteApp Installation Status.

    • Memo – is the note added by the release manager when the upgrade was pushed.

    • View Details – takes you to the Upgrade details page for the current push operation.

  3. (Optional) Click Done to close the SuiteApp details and go back to the My SuiteApps page.

Upgrade Details for Each Account

The Upgrades page shows upgrade details for each account that go the upgrade.

Here’s what you’ll see for the upgrade operation:

  • Version – is the SuiteApp version that was pushed to the accounts.

  • Started – is the date and time the push operation started the upgrades.

  • Finished – is the time the last account finished the upgrade. This field is empty if there are still accounts in the upgrade queue.

  • Created By – is the release manager who started the upgrade.

  • Memo – is the note added by the release manager when the upgrade was pushed.

Here's what you'll see for each account:

  • Company Name – is the company name for the account that installed the SuiteApp.

  • Company ID – is the company ID for the account that installed the SuiteApp.

  • Status – is the current status of the SuiteApp upgrade for the account.

    • Complete – the push operation finished for the selected accounts. Even if the push is complete, some individual upgrades might have failed. Check the Errors column for details.

    • Pending – the push operation hasn't started processing the SuiteApp upgrades for the selected accounts yet.

    • Installing – the installation is in progress to upgrade the SuiteApp for the selected accounts.

    • Error – the upgrade returned an error. To view the error, click the exclamation mark icon (SCC error icon). For information about resolving errors, see Addressing SuiteApp Installation Failures.

  • Started – is the time the SuiteApp upgrade started for the account.

  • Finished – is the time the SuiteApp upgrade finished for the account.

Related Topics

General Notices