Types of NetSuite Sessions
There are various types of NetSuite sessions. Each type of session is managed independently from the others.
Type of Session |
Timeout Values |
Notes |
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User Interface (UI) |
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See User Interface (UI) Sessions for more information about UI session management and timeout values. |
SOAP web services |
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SuiteAnalytics Connect |
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After 90 minutes of inactivity, SuiteAnalytics Connect sessions automatically time out. For more information, see Connections. |
Web Stores (hosted by NetSuite) |
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After 20 minutes of inactivity in a NetSuite-hosted web store, the user is logged out and becomes an anonymous shopper. There is no automatic relogin to the web store. However, settings in the NetSuite account (like absolute and idle session timeout) may affect the website timeout value. For example, if the absolute session timeout value is set to 15 minutes, the website session will end after 15 minutes. For enhanced security, as of 2020.1, Commerce websites are subject to explicit session invalidation. Explicit session invalidation applies to all SuiteCommerce Advanced, SuiteCommerce, and Site Builder websites. See Web Store Sessions for more information. |