Set Up a Domain

To set up a domain:

1. Go to Commerce > Hosting > Domains > New.

2. Select the type of domain you want to create from the Domain Type list. The options are:

   • Single Domain for Web Store and Checkout

   • Web Store Only

   • Checkout Only

   • Hosted Web Page

   • Redirect URL

   • Promotional URL

   • E-mail Campaign

   See Set Up Domains for Web Stores for information about each of these domain types.

   Tip:

   You can also add or manage domains from the Website Setup record.

   • Go to Commerce > Websites > Website list and click Edit next to the website for which you want to add or manage domains.

   • Go to the Domains tab.

   • Click Add New Domain or Manage Domains.

3. In the Domain Name field, enter the domain URL without https://. For example: www.example.com. The domain name can contain a maximum of 64 characters.

   In the DNS area, the CNAME records populate automatically for the hosting and DNS verification records using the value you enter in the Domain Name field.

   Use these CNAME records to configure DNS settings with your domain name provider. You should configure DNS settings before you finish setting up the domain record in NetSuite. For more information, see Point Your Domain Name at Your Domain (DNS Settings).

   Important:

   Domain names should always point to a CNAME record. CNAME records must be correctly set up at all times to avoid issues with SSL certificates and securing your domain.

4. The domain type you selected in Step 2 determines which of the following fields are displayed on the domain setup form. Fill in all visible fields as follows:

   • Web Site – Select from the list the website that uses the domain name.

     This list contains all websites in your NetSuite account that are compatible with the domain type you selected.

   • Hosting Root – Select Live Hosting Files for a live site or Staging Hosting Files for a test site. For information about setting up a domain name for a test site, see the following help topics:

     • SuiteCommerce, SuiteCommerce MyAccount, and SuiteCommerce Advanced (SCA) Aconcagua and later – Test a Theme on a Local Server and Test an Extension on a Local Server.

     • SCA (pre-Aconcagua) – Test SCA Customizations on a Local Server.

     • Site Builder – Website Staging Environment.

   • Use CDN Cache – Check this box to enable caching of your Commerce web store data assets on the content delivery network (CDN). This optimizes your website and decreases page-loading time.

     Important:

     Prior to choosing CDN caching for checkout domain, you should review the information about prerequisites, caching, and IP address ranges in CDN Caching for Secure Domains. For more information, see CDN Caching and Configure CDN Caching.

     CDN caching must be set up in NetSuite. Third-party CDN setup is not supported.

     Note:

     CDN caching is not available for Site Builder and second-level domains.

   • Site Maintenance Domain (optional) – Select the custom site maintenance domain you want to use if your site is down for repairs or routine updates.

     For more information about setting up a custom site maintenance page and domain, see Custom Site Maintenance Page.

   • Not-Found Page (optional) – Select the hosted page where customers are directed if they go to an inactive page. By default, customers are redirected to your home page.

     Begin by entering the page name, then press Tab or click the down arrow for a list of pages.

   • Home Page – If you are setting up a Hosted Web Page domain, select the file from your File Cabinet that the domain name should point to.

   • Redirect URL – If you are setting up a redirect URL domain:

     • In the Redirect URL field, enter the URL of the web page or site where you want to redirect visitors.

     • Check the Include File Path and Parameters in the Redirect box if you want to preserve the original path requested by the website visitor when redirecting them to the Redirect URL domain.

       Checking this box means that https://www.example1.com/product-a?param=1 redirects to https://www.example2.com/product-a?param=1.

       Not checking this box means that https://www.example1.com/product-a?param=1 redirects to https://www.example2.com.

5. To secure your domain with an SSL certificate, complete the steps provided in the help topic, Secure Your Domain. All domain types used in NetSuite must be secured.

   You must enter the domain name in the Domain Name field before you download the CSR.

   Important:

   CNAME records must be correctly set up at all times to avoid issues with SSL certificates and securing your domain.

Related Topics