Creating Free Gift Promotions
You can create free gift promotions that give customers an item with 100% discount. The free gift is automatically added to the customer’s order if the transaction is eligible.
Watch this video to learn how to create a free gift promotion.
Free gift promotions cannot be made exclusive, nor can they be excluded by other exclusive promotions.
To create a free gift promotion:
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Go to Lists > Marketing > Promotions > New.
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Select Free Gift Promotion from the SuitePromotions category.
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Enter a name and description for this promotion.
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Check the Inactive box if you want to make the promotion inactive but not deleted. If this box is checked the promotion will not be available for selection on a transaction.
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Enter a start date and an end date for this promotion.
After the end date, the promotion will no longer trigger discounts, and will no longer appear in the list of available promotions.
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Check the This promotion can be automatically applied box if you want this promotion to be automatically applied to transactions.
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Enter the Buy conditions for this promotion. For more information, see What the Customer Needs to Buy.
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Enter the Get conditions for this promotion. For more information, see Free Gift Get Conditions.
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Enter coupon code details for this promotion. For more information, see Associating Coupon Codes With a SuitePromotion.
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Enter usage limits for this promotion. For more information, see Setting Usage Limits on SuitePromotions.
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Click Save. You can also do one of the following:
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Click Save & New to save the form and create a new promotion.
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Click Save & Copy to save the form and create a new promotion with the same data.
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Free Gift Promotion Example
Free Gift With Any Order
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Description – Customers are eligible for a free gift with any order.
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Tagline – Get a free T-shirt with any order!
What the customer needs to buy
The following table shows how to set up the Buy conditions for this type of promotion.
Field |
Value |
---|---|
Buy Anything |
Select |
Spend a minimum order amount or buy specific items |
Clear |
What the customer will get
The following table shows how to set up the Get conditions for this type of promotion.
Field |
Value |
---|---|
Free Gift |
T-shirt Note, you cannot add parent matrix items as a free gift. |
Examples of the discount provided
The following table shows examples of the discount that this type of promotion provides when various quantities of items are added to a transaction.
What the customer buys |
Price before discount |
Free gifts |
Price after discount |
---|---|---|---|
1 T-shirt |
$10 |
1 T-shirt |
$10 (the T-shirt in the order is not discounted, an extra T-shirt is added to the order) |
1 dress |
$20 |
1 T-shirt |
$20 |
1 T-shirt, 1 dress |
$30 |
1 T-shirt |
$30 (the T-shirt in the order is not discounted, an extra T-shirt is added to the order) |
2 T-shirts, 1 dress |
$40 |
1 T-shirt |
$40 (the T-shirts in the order are not discounted, an extra T-shirt is added to the order) |
For many more SuitePromotions examples, see SuitePromotions Examples.