Applying Promotions and Discounts to a Transaction
Promotions are applied to transactions in NetSuite on the Promotions subtab of a sales order. Note that a customer and at least one item must be added to a transaction before you can add a promotion.
The topics outlined in this section refer to applying promotions in NetSuite. You can also apply promotions to transactions:
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on a web store order in Commerce web stores, see Promotions in Commerce Web Stores.
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at the point of sale in SCIS, see Promotions and Coupon Codes for SCIS.
To apply a promotion on a transaction:
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Go to Transactions > Sales > Enter Sales Order
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Create a sales order.
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Select a customer.
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On the Items subtab, add the items to be purchased in this transaction.
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Click the Promotions subtab.
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In the Promotion column, select a promotion from the list. This list is filtered to only show the promotions that can be applied to the transaction.
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Click Add.
Free gift SuitePromotions automatically add the free item to a transaction. Promotions that offer an item or items for free – but are not created using the free gift SuitePromotion type – do not automatically add the item to a transaction. For more information, see Applying Automatically Added Free Gift Items.