Setting Up SCIS Fallback
Fallback is included in SuiteCommerce InStore (SCIS) and runs locally on the mobile device you use for point-of-sale. To start using Fallback, an administrator must perform some configuration tasks in NetSuite.
To prepare for using Fallback, complete the following steps:
Prerequisites
To prepare for using Fallback, administrators are required to complete some prerequisite steps. Note the following:
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Configure Fallback in NetSuite at Setup > SuiteCommerce Advanced > SCIS Fallback Settings. See SCIS Fallback Settings.
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If you use SCIS on an iPad, ensure that SCIS mobile apps are up to date. See SCIS for iOS (iPadOS) and SCIS for Windows Mobile Applications.
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If your devices use iPadOS 14 or later, ensure that you have and maintain at least 1 GB of free space on each device.
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If an external PIN-pad payment method is available, ensure that its setup is complete. See SCIS Fallback Payment Methods.