Enable the Multi-Subsidiary Customer Feature
Administrators can enable the Multi-Subsidiary Customer feature on the Enable Features page. If you choose to stop using the Multi-Subsidiary Customer features, you must perform specific tasks before you can disable the feature.
To enable the Multi-Subsidiary Customer feature:
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Go to Setup > Company > Enable Features (Administrator).
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On the Company subtab, in the ERP General section, check the Multi-Subsidiary Customer box.
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Click Save.
Important:You cannot enable the Multi-Subsidiary Customer feature if any incompatible feature or functionality is enabled. See the Incompatible Features list in Multi-Subsidiary Customer Feature Limitations.
To disable the Multi-Subsidiary Customer feature:
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Reverse or delete all transactions related to customers and their secondary subsidiaries.
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Remove all secondary subsidiaries from customer records.
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Go to Setup > Company > Enable Features (Administrator).
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On the Company subtab, in the ERP General section, clear the Multi-Subsidiary Customer box.
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Click Save.
Related Topics
- Best Practices for Using the Multi-Subsidiary Customer Feature
- Customer Balances for Assigned Subsidiaries
- Customer Searches for Multi-Subsidiary Customers
- Mass Create and Update Multi-Subsidiary Customers
- Customization of the Subsidiaries Subtab on the Customer Record
- Multi-Subsidiary Customer Support for Automated Intercompany Management
- Multi-Subsidiary Customer Vendor Entities
- Multi-Subsidiary Customer Hierarchy
- Transactions Available for Multi-Subsidiary Customers
- Assigning Subsidiaries to a Customer