WFM Access
As part of configuring employee management for Workforce Management, you can use the employee details page to control an employee's access, change their username, and set what group they are in.
From the Workforce Management tab, go to Setup > Employees > List. Click the ID number of the employee you want to configure. Click the Details tab. Click Edit to change these settings.
To confirm changes, click Save or Save and Close.
You can also able to update the SuitePeople Time Clock PIN on this page. To have WFM set a new available PIN for the employee, click Edit. Click Generate PIN, and then click Save PIN.
Sending Employee Login Details
To send employees an email with their username and a link to reset their password, click the email icon in the blue bar. WFM sends an email to the address associated with this employee.
Changes to WFM Access Groups as of November 2023
After November 17, 2023, all new WFM accounts provisioned will be assigned additional and renamed employee access groups. The new groups provide customers greater flexibility when assigning WFM access to their employees. WFM access groups are independent from NetSuite roles.
These new access groups only apply to new accounts provisioned. If there is a requirement for the access groups to be added to existing accounts, contact NetSuite customer support.
The access groups apply to employees using WFM in the NetSuite Employee Center when accessing the Workforce Management tab in NetSuite. Access groups continue to be assigned as described above.
The following table identifies the existing access groups and the new renamed and additional access groups that will be available to new customers.
Access Groups on accounts provisioned before November 17, 2023 |
Access Groups on accounts provisioned after November 17, 2023 |
Permissions |
General Manager |
Administrator |
|
Finance co-ordinator |
Payroll HR |
|
Area Manager (SMS) |
Area Manager (All Locations) |
|
|
Area Manager (Assigned Locations) |
|
|
Area Manager (Assigned Locations Cannot View Wages) |
|
|
Area Manager (Assigned Locations Cannot Edit Wages) |
|
Manager (SMS) |
Manager |
|
|
Manager (Cannot View Wages) |
|
|
Manager (Cannot Publish) |
|
Assistant Manager (SMS) |
Assistant Manager |
|
|
Assistant Manager (Cannot View Wage or Publish) |
|
|
Assistant Manager (Cannot View Wage) |
|
Staff |
Employee |
|