AI Readiness

On the CPQ AI Assistant subtab, an Overall Readiness indicator is displayed with one of the following values:

• Ready – The product or service configuration is complete for NetSuite CPQ AI Assistant use. Configuration with AI support is enabled.

• Not Ready – One or more required AI descriptions are incomplete or don't meet readiness criteria. The product or service can still be configured manually, but the NetSuite CPQ AI Assistant is not available.

The NetSuite CPQ AI Assistant is only available for products that are fully set up and have an overall AI readiness status of Ready. Each AI description field (product, question, and answer) has its own readiness status. You can write these descriptions yourself or use Text Enhance to generate or improve the AI description.

Here's what to include in your product, question, and answer AI descriptions to ensure an overall AI readiness status of Ready.

• Product Readiness Criteria:

  • Main purpose and primary usage scenario

  • Key features and benefits

  • Any additional usage scenarios

• Question Readiness Criteria:

  • Main purpose and primary usage scenario

  • Key features and benefits

  • Any additional usage scenarios

  • A comparison with other related components

• Answer Readiness Criteria:

  • Main purpose and primary usage scenario

  • Key features and benefits

  • Compatibility and pairing

  • Any additional usage scenarios

  • A comparison with other available options

  • Keep option consistent with component

Keep these criteria in mind as you write or edit AI descriptions to make sure your product or service and related records are ready for the NetSuite CPQ AI Assistant.

General Notices