Tracking Vendor Syncing and Network Status

With Intelligent Payment Automation, you can track vendor syncing and view their connection status with BILL. You can view the syncing status of multiple vendors assigned to a subsidiary.

• Pending Sync - This status appears for vendors not synced with BILL, whether recently added or modified. You cannot yet process payments for these vendors through BILL.

  In the Vendor column, you can point to the error icon to view any missing details or incorrect data. Update them on the vendor record before you try to resync. For syncing failures, NetSuite tries to resync the details automatically. To view the qualification criteria, see Vendor Qualification Criteria.

• Synced - This status appears for vendors synced with BILL. You can process payments for these vendors through BILL.

• Connected - This status appears for synced vendors that have vendor records in BILL but don't have a BILL account.

  You can't manage the details for these vendors within NetSuite. Any changes made to the vendor record in NetSuite won't be updated to BILL. For more information, see BILL Accounts and BILL Network for Vendors.

  Payments processed to these vendors depend on their preferred payment method that they have set for their account in BILL. For more information, see Bill Payment Options.

You can view other statuses related to BILL or Automated Bill Payments on the Vendor Profile Information record. To access this record, in the Vendor column, click the vendor link. For more information, see Creating Vendors for Automated Bill Payments.

General Notices