Tracking Vendor Syncing and Network Status

To view the syncing status of multiple vendors assigned to a subsidiary, go to Payment Automation > Dashboard > Overview. If you have multiple subsidiaries, on the Automated Bill Payments Overview page, from the Subsidiaries Using Automated Bill Payments list, click Payables for the subsidiary. In the left panel, under the Payments Center, click Vendors. From the Vendors list, in the BILL Connection Status column, you can look for vendors that have the following statuses:

Pending Sync – This status appears for vendors not synced with BILL, whether recently added or modified. You cannot yet process payments for these vendors through BILL.

In the Vendor column, you can point to the error icon to view any missing details or incorrect data. Update them on the vendor record before you try to resync. For syncing failures, NetSuite tries to resync the details automatically. To view the qualification criteria, see Vendor Qualification Criteria.
Connected to BILL – This status appears for synced vendors that have vendor records in BILL, but don’t have a BILL account.

Their vendor details aren't managed in BILL. Changes you make to the vendor records in NetSuite reflect in their vendor record in BILL after a resync.

For information about payment options for these vendors, see Bill Payment Options.
Managed by BILL – This status appears for synced vendors that also have BILL accounts and are part of the BILL network.

You can't manage the details for these vendors within NetSuite. Any changes made to the vendor record in NetSuite won't be updated to BILL. For more information, see BILL Accounts and BILL Network for Vendors.

Payments processed to these vendors depend on their preferred payment method that they have set for their account in BILL. For more information, see Bill Payment Options.

You can view other statuses related to BILL or Automated Bill Payments on the Vendor Profile Information record. To access this record, in the Vendor column, click the vendor link. For more information, see Creating Vendors for Automated Bill Payments.

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