User Verification

User Verification is a one-time process where you need to verify your identity and confirm that you're authorized to make payments from the listed bank accounts. If you add more bank accounts or verify a bank account that was pending deposit verification, you may need to complete this process again.

To complete user verification:

  1. Go to Payment Automation > Dashboard > Overview.

  2. For NetSuite OneWorld accounts, click Overview for a subsidiary in the Subsidiaries Using Automated Bill Payments section of the Automated Bill Payments Overview page.

  3. In the left panel, under Settings, click User Verification.

  4. On the User Verification page, click Verify Identity to verify your identity for all the listed bank accounts.

  5. Follow the instructions on the screen and provide information for the questions to complete the user verification.

General Notices