DNS Status
| 
                   Message  | 
                
                   Message Type  | 
                
                   Cause  | 
                
                   Action  | 
              
|---|---|---|---|
| 
                   Your DNS record is configured correctly.  | 
                
                   Informational  | 
                
                   —  | 
                
                   No action required.  | 
              
| 
                   Your DNS record is configured incorrectly.  | 
                
                   Error  | 
                
                   Your DNS entry for this domain does not point to the CNAME required by NetSuite.  | 
                
                   Ensure that you are using the correct CNAME for the domain in the DNS record. See Point Your Domain Name at Your Domain (DNS Settings) for more information.  | 
              
| 
                   Your DNS record is configured with a CNAME on a second-level domain. This can result in errors such as email server failures. Please check your DNS configuration with your DNS provider.  | 
                
                   Error  | 
                
                   This error is shown when a second-level domain is used. You should not use second-level domains in NetSuite because they typically do not permit use of a CNAME DNS entry.  | 
                
                   Contact your domain provider to check your DNS configuration.  | 
              
| 
                   Unable to verify DNS status because this is a root domain. Root domains in NetSuite must use CNAME flattening.  | 
                
                   Error  | 
                
                   This error is shown when a root domain is used. You should not use root domains in NetSuite because they typically do not permit use of a CNAME DNS entry.  | 
                
                   You must use a CNAME flattening service for this domain, as described in Website Domains and Email Hosting. If you already use a CNAME flattening service for this domain, you can ignore this message.  |