NetSuite Expert in SuiteAnswers
NetSuite Expert in SuiteAnswers is designed to make your search more powerful. Keyword searches can sometimes return too many results to be useful. NetSuite Expert in SuiteAnswers lets you phrase your search as a natural language question, and provides a more focused answer.
NetSuite Expert in SuiteAnswers is currently only available for English-language content, and only to NetSuite accounts hosted in data centers in the United States and Canada.
To determine the data center where your NetSuite account is hosted, users with the Administrator role, or the Set Up Company permission, can go to Setup > Company > Company Information to view the Data Center field. Data centers that are located in the US and Canada are: Ashburn, Chicago, Montreal, Phoenix, San Jose, and Toronto.
NetSuite Expert has access to all the knowledge that is in SuiteAnswers: NetSuite Help Center topics and SuiteAnswers articles. NetSuite Expert uses retrieval-augmented generation, or RAG, to respond with a summary of the information you seek. The summary also provides citations identifying the information sources and includes links to specific articles so that you can delve deeper.
See the following sections for more information: