1. SuiteApps
  2. Brazilian Hub
  3. Electronic Invoicing for Brazil (Brazilian Hub SuiteApp)
  4. Correcting Electronic Invoices for Brazil (Brazilian Hub SuiteApp)
  5. Correcting Electronic Invoices on Invoices and Returns (Brazilian Hub SuiteApp)

Correcting Electronic Invoices on Invoices and Returns (Brazilian Hub SuiteApp)

To send a correction letter (CC-e) on an invoice or return authorization, do the following.

To correct an electronic invoice on invoices or returns:

  1. Find the transaction that generated the electronic invoice you want to correct.

    • For invoices, go to Transactions > Sales > Create Invoices > List.

    • For return authorizations from customers, go to Transactions > Customers > Issue Return Authorizations > List.

    • For return authorizations from vendors, go to Transactions > Purchases > Enter Vendor Return Authorizations > List.

  2. Click Edit next to the transaction.

  3. Click the NF-e subtab.

  4. In the Status NFE field, verify the electronic invoice status.

    You can only send correction letters to electronic invoices with the Emitida (issued) status.

  5. In the Carta de Correção field, enter the text of the correction letter.

    Note:

    The text must contain a minimum of 15 characters, up to a maximum of 1000 characters.

  6. Click the E-Document subtab.

  7. In the E-Document Template field, select the correction letter template.

  8. Click Save.

  9. To generate the correction letter e-document, click Generate E-Document.

    If the e-document generation is successful, the Send E-Document button appears at the top.

  10. Click Send E-Document.

    If the e-document sending is successful, a confirmation message appears at the top of the page.

  11. (Optional) To confirm that the tax authority certified the correction, do the following:

    1. Click the NF-e subtab.

    2. In the Status NFE field, verify the electronic invoice status.

      If the correction was successful, the field displays the status Emitida.

    3. In the Mensagem Retorno field, review the message returned by the tax authority.

      If the correction was successful, the return message is Evento registrado e vinculado à NF-e.

      Note:

      If the correction fails, you must edit the transaction, fix the issues listed in the return message, and repeat the procedure.

    4. To view the correction letter in PDF format, click Visualizar CC-e.

    5. To download the correction letter in XML, click Download XML Carta Correção NF-e.

Related Topics

General Notices