Best Practices for Paying Intercompany Cross Charges

When paying cross charge journals, follow these best practices:

• Pay cross charge journals only when you have finished the cross charging process for the posting period. If you click Delete Transactions or Reset Automation on the Cross Charge Workbench while there are already applied payments on the generated cross charges, you may encounter the following error: “Cross Charge Journal cannot be deleted because of related payments.” For more information, see Resolving the Issue When You Cannot Delete Cross Charge Journals.

• Pay cross charge journals using the customer payment and bill payment transactions. When you apply the payment to the cross charge journal, do not include (do not apply to) the following transaction types:

  • Invoices or bills, or other types of payables or sales transaction types

  • Intercompany journals

• Consider using Intercompany Netting to pay cross charge journals. Netting settlements let you close multiple cross charge journals at the same time. For more information, see Intercompany Netting.

• Do not net off cross charge journals manually on the customer or bill payment transaction. That means, when you create a payment to a cross charge journal, do not apply cross charge credits.

General Notices