Ship FROM and Ship TO Addresses Determination on Sales Transactions for SuiteTax Engine
Learn how the SuiteTax Engine determines the Ship FROM and Ship TO addresses for sales transactions. When multiple address sources are available, the SuiteTax Engine evaluates them in a specific order of precedence. Understanding this order can help you identify which addresses are used on a transaction and troubleshoot unexpected shipping address results.
The Ship FROM address is determined based on one of the available sources, in the following order:
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The line-level location, if available.
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The header-level location if the line-level location isn't available.
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The subsidiary shipping address if the header-level location isn't available.
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The subsidiary main address if the subsidiary shipping address isn't available.
The Ship TO address is determined based on one of the available resources, in the following order:
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The line-level Ship TO address (if the Multiple Shipping Routes (MSR) feature is enabled.)
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The transaction shipping address (if the MSR feature isn't enabled.)
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The transaction billing address, if available.
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The subsidiary main address if the transaction billing address isn't available.
For more information about the Multiple Shipping Routes feature, see Multiple Shipping Routes.