Viewing System Notes
System Notes and System Notes v2 are separate systems. Throughout the help center, topic content specific to System Notes v2 is identified with “v2”. Any content that does not have the “v2” identification refers to System Notes only. For more information about the differences between the two systems, see System Notes and System Notes v2.
In NetSuite, you can view system notes using different methods, such as:
Viewing System Notes on a Record
To review changes made to a record, open the record and select System Information > System Notes. Details about every change related to the record are listed. For transactions, the System Notes subtab also shows system logs.
Use the Field dropdown list on the System Notes subtab to see changes for a certain field.
System notes descriptions are limited to 300 characters. Any additional characters are truncated.
For more information, see Auditing Primary Data and Configuration Changes in NetSuite.
Viewing System Notes on Configuration Settings
To view system notes on configuration and setup pages, create a saved search. On the Standard subtab, specify the filter for system notes you want to view:
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To view system notes for enabled features, enter Record Type is Enable Features
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To view system notes for company preferences, enter Record Type is Company Preferences
On the Available Filters subtab, you can specify that the search results can be filtered by record type. For more information, see Creating Saved Searches for System Notes.
Viewing System Notes Using NetSuite2.com Data Source
As of 2025.1, the NetSuite.com data source is no longer supported and will be removed in 2026.1. For more information, see SuiteAnalytics Connect NetSuite.com Data Source End of Support.
The NetSuite2.com data source uses a different schema than NetSuite.com. System notes fields that were available in NetSuite.com may use a different ID, represent different concepts or data, or may not be available in NetSuite2.com. To see how NetSuite.com fields map to NetSuite2.com fields, search for system_notes in the NetSuite.com Record ID column in the spreadsheet available in the NetSuite.com to NetSuite2.com Map help topic.
In addition to record and field name changes, some enumeration values are different in NetSuite2.com. To learn about such values, see the following table.
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The enumeration values of standard fields are different in NetSuite2.com. |
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The enumeration values of context field are different in NetSuite2.com. |
To query all system notes through the analytics data source, you must have the Administrator role, or the System Notes permission. Without the Administrator role or the System Notes permission, the query result is limited to the system notes for changes you made yourself. For more information about permissions, including information about how to add permissions to existing roles, see Setting Permissions.
Depending on the data source you use, the number of system notes you see may be different. NetSuite2.com enhances the capabilities of querying your NetSuite data through the Connect Service. In NetSuite2.com, the following actions are excluded from system notes:
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Actions that are not linked to any record or field, including actions triggered by the system, such as accepting a terms of service agreement.
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Actions performed on fields that were removed or renamed.
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Actions performed on hidden features and preferences.
For more information about changing to the NetSuite2.com data source, see Changing from NetSuite.com to NetSuite2.com.
Other Methods of Viewing System Notes
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To view system notes for multiple transactions, filtered by field values, go to Transactions > Management > View Audit Trail (Administrator). For more information, see Using the Transaction Audit Trail.
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Line-level system notes are available from History links next to individual items, expenses, and journal line items on transactions. For more information, see Line-Level Audit Trail for Transactions.
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A system note search is available at Reports > New Search. The system note search includes system notes for records other than transaction. It provides different filter fields from the transaction audit trail, and offers additional functionality. This functionality includes the ability to export data, advanced search filters and results options, and the creation of saved searches. For more information, see Searching System Notes.
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Each record of a type other than transaction, such as Employee or Customer, includes a System Notes subtab on the General subtab. You can view system notes for the record on the System Notes subtab.