Connecting SuiteProjects Pro Mobile to Your SuiteProjects Pro Account Using IdP-initiated Single Sign-On

Note:

Use the following procedure only if you normally go to a single sign-on page first, then launch SuiteProjects Pro from the single sign-on portal without needing to enter any credential details on the SuiteProjects Pro sign-in page.

Otherwise, if you normally access SuiteProjects Pro using the SuiteProjects Pro sign-in page, see Connecting SuiteProjects Pro Mobile to Your SuiteProjects Pro Account.

You can use the following steps to connect to SuiteProjects Pro Mobile if you launch SuiteProjects Pro Mobile for the first time and if you want to connect SuiteProjects Pro Mobile to a different SuiteProjects Pro account or to switch user. You will only need to repeat these steps if you have not used SuiteProjects Pro Mobile for a long time, or after you disconnect SuiteProjects Pro Mobile from SuiteProjects Pro manually, or after you or an account administrator revoke the authorization in SuiteProjects Pro.

On Android devices, set one of the following browsers as your default browser before you connect SuiteProjects Pro Mobile to your SuiteProjects Pro account. Note the additional requirements for each browser, where applicable.

To connect SuiteProjects Pro Mobile to your company's SuiteProjects Pro account using IdP-initiated single sign-on:

  1. Sign in and launch SuiteProjects Pro Mobile from the SuiteProjects Pro web application. See Signing in to SuiteProjects Pro Mobile with IdP-Initiated Single Sign-On.

  2. Wait for SuiteProjects Pro Mobile to launch.

    • If this is the first time you launch SuiteProjects Pro Mobile, the synchronization starts automatically after SuiteProjects Pro Mobile launches. Let the synchronization complete. See Synchronizing SuiteProjects Pro Mobile with SuiteProjects Pro.

    • If you are connecting to a different SuiteProjects Pro account or as a different user, a confirmation dialog appears. Tap OK to continue. SuiteProjects Pro Mobile will erase the data stored on your device and download all the relevant data from your company's SuiteProjects Pro account again.

    • If you made any changes since the last synchronization, another confirmation dialog appears. Tap Yes to discard changes and connect SuiteProjects Pro Mobile using different connection settings. These changes will be lost. See Synchronizing SuiteProjects Pro Mobile with SuiteProjects Pro.

    • Otherwise, the dashboard appears. To connect to a different SuiteProjects Pro account or as a different user, disconnect SuiteProjects Pro Mobile from SuiteProjects Pro first. See Disconnecting SuiteProjects Pro Mobile from your SuiteProjects Pro Account.

Note:

If SuiteProjects Pro Mobile is not installed, or if the installed version does not support IdP-initiated single sign-on, follow the on-screen instructions to install the app from the App Store (iPhone) or Google Play Store (Android).

  1. Tap Go to Store and install SuiteProjects Pro Mobile. Then, tap Open to confirm you want to open SuiteProjects Pro Mobile page in the App Store (iPhone only).

  2. Follow the standard procedure to install and launch the app from the App Store (iPhone) or Google Play Store (Android). See Installing SuiteProjects Pro Mobile.

  3. If the single sign-on session token expires before the installation finishes or before you open SuiteProjects Pro Mobile, the synchronization will fail and the Connection Settings page will display. Go back to the SuiteProjects Pro web application in your mobile browser — sign in again if necessary. Tap Open SuiteProjects Pro Mobile App from the Tips Menu, then tap SuiteProjects Pro Mobile App

iPhone only — If SuiteProjects Pro Mobile 3.0 or later version is installed and the Go to Store and install SuiteProjects Pro Mobile screen appears, SuiteProjects Pro Mobile failed to launch. See SuiteProjects Pro Mobile Troubleshooting.

Signing in to SuiteProjects Pro Mobile with IdP-Initiated Single Sign-On

To sign in to SuiteProjects Pro Mobile with IdP-initiated single sign-on:

  1. In your mobile browser, go to the identity provider single sign-on web page used in your company.

  2. Sign in using your single sign-on credentials.

  3. Tap the link for the SuiteProjects Pro web application on the identity provider web page. The SuiteProjects Pro web application opens in your mobile browser.

    Note:

    Steps 1–3 are general guidelines. The exact procedure depends on the single sign-on solution implemented in your company environment. Refer to your internal documentation or contact your account administrator for more information.

  4. The next step depends on your preference settings:

    • If it is the first time you access the SuiteProjects Pro web application in your mobile browser, or if you have not set your preferred application, the following dialog appears. Tap SuiteProjects Pro Mobile App to launch SuiteProjects Pro Mobile.

      Tip:

      Check the Don’t show this message again box before you tap SuiteProjects Pro Mobile App to save SuiteProjects Pro Mobile as your preferred application. SuiteProjects Pro will remember your preference and redirect you automatically to SuiteProjects Pro Mobile every time you start a SuiteProjects Pro session using IdP-initiated single sign-on. You can change this preference at any time. See Setting Your Preferred Application.

    • If SuiteProjects Pro Mobile is your preferred application, SuiteProjects Pro Mobile launches automatically.

    • If the SuiteProjects Pro web application is your preferred application, tap Open SuiteProjects Pro Mobile App from the tips menu in SuiteProjects Pro to reset your preference and launch SuiteProjects Pro Mobile. See Setting Your Preferred Application.

Setting Your Preferred Application

To set your preferred application:

  1. Sign in and launch SuiteProjects Pro from your Identity Provider web page. See Signing in to SuiteProjects Pro Mobile with IdP-Initiated Single Sign-On.

  2. If SuiteProjects Pro Mobile is your preferred application, SuiteProjects Pro Mobile launches automatically. Return to the SuiteProjects Pro web application tab in your mobile browser. Otherwise, continue to step 3.

  3. Tap the Tips Menu icon, then tap Open SuiteProjects Pro Mobile App.

    Note:

    This action resets your preference. If you sign out now, the dialog will appear the next time you sign in to SuiteProjects Pro.

    The application selection dialog appears.

  4. Check the Don’t show me this message again box to set a preferred application.

  5. Tap SuiteProjects Pro Mobile App or SuiteProjects Pro Web App. If the Don’t show me this message again box is checked, SuiteProjects Pro remembers your preference. This preference determines whether SuiteProjects Pro Mobile will be launched every time you start a SuiteProjects Pro session using IdP-initiated single sign-on on your mobile device.

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