Trusted Devices

If your company’s SuiteProjects Pro account allows you to add trusted devices, you can ask SuiteProjects Pro to trust a device for several days when you sign in. This will let you sign in to SuiteProjects Pro on that same device without being asked to enter a verification code every time. See Signing In Using Two-Factor Authentication (2FA).

To protect your company's SuiteProjects Pro account from unauthorized access, you need to remove all your trusted devices if you share or lose one of your trusted devices.

You can view the number of current trusted devices or remove your trusted devices in SuiteProjects Pro.

Note:

If you are not able to sign in to SuiteProjects Pro to remove your trusted devices, contact your account administrator for assistance.

To view the number of current trusted devices or remove your trusted devices:

  1. In SuiteProjects Pro, go to User Menu > Two-factor authentication.

    Two-factor authentication user preferences page.
  2. Click Remove trusted devices.

    A window appears asking you to enter a verification code.

  3. Enter the verification code.

    To find the verification code, open the authenticator app on your phone and locate your company's SuiteProjects Pro account. In the authenticator app accounts list, SuiteProjects Pro uses the account-specific domain for your company's SuiteProjects Pro account (typically <company-id>.app.netsuitesuiteprojectspro.com for a production account) and your user ID to identify the account and user set up to work with the authenticator app.

  4. Click Remove.

    A confirmation message appears. You will be asked to enter a verification code next time you sign in to your company's SuiteProjects Pro account.

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