SuiteProjects Pro Account Identifiers and URLs

Each SuiteProjects Pro account has the following unique identifiers.

Finding the Database ID for Your Account

You may need to reference the database ID when contacting SuiteProjects Pro Support or setting up some of the NetSuite integration features in NetSuite.

The following steps describe one way to find out the database ID for your company’s SuiteProjects Pro account.

Note:

Audit trail information also includes the database ID for company’s SuiteProjects Pro account (db_id or Account No). For more information, see help topics under Configuring and Using Auditing features.

To find out the database ID for your account:

  1. In SuiteProjects Pro, click your avatar in the upper-right corner.

    The user menu appears.

  2. Click Support.

    The Support page appears.

    Support page with call Customer Support link highlighted.
  3. Click the link under the Explore SuiteAnswers button (If SuiteAnswers is unavailable and you need to contact Support, click here).

    A window appears.

  4. Scroll down to the end of the page to find your database ID (account ID).

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