Troubleshooting the Service Processor Connection

This section addresses two issues that might occur regarding the Oracle ILOM service processor (SP):

• The Oracle ILOM SP becomes unresponsive and needs to be reset.

• As the system administrator, you have forgotten the root account password and you need to recover it.

For instructions on how to handle each of these problems, see the following sections:

• Reset the Service Processor Using Oracle ILOM

• Reset the Service Processor Using the SP Reset Switch

• Recover Root Account Password