21 Managing WebCenter Portal Logs
Note:
Oracle WebCenter Portal has deprecated the support for Jive features (announcements and discussions). If you have upgraded from a prior release to Release 12c (12.2.1.4.0), Jive features remain available in your upgraded instance but Oracle support is not provided for these features. In the next release, Jive features will not be available even in the upgraded instances
Permissions:
To perform the tasks in this chapter, you must be granted the WebLogic Server Admin
, Operator
, or Monitor
role through the Oracle WebLogic Server Administration Console.
See also Understanding Administrative Operations, Roles, and Tools.
Introduction to Diagnostic Logging
All diagnostic information relating to startup and shutdown information, errors, warning messages, access information on HTTP requests, and other additional information is stored in log files.
For general information about managing and analyzing logs using Fusion Middleware Control and WLST, see Managing Log Files and Diagnostic Dat in Administering Oracle Fusion Middleware.
See also, Understanding the Diagnostic Frameworka in Administering Oracle Fusion Middleware.
This section includes the following topics:
WebCenter Portal Diagnostics Log
The diagnostics log file for WebCenter Portal is
.
WC_Portal
-diagnostic.log
This log is available under the DOMAIN_HOME
/servers/
directory.
WC_Portal
/logs
Oracle WebCenter Portal Message IDs
Oracle WebCenter Portal log messages fall into these categories:
Table 21-1 Oracle WebCenter Portal Message Categories
Message ID Range | Message Category |
---|---|
BI Integration |
WCS-01001 ~ WCS-02000 |
Blogs |
WCS-02001 ~ WCS-03000 |
Calendar Tasks |
WCS-03001 ~ WCS-04000 |
Collaboration Integration |
WCS-04001 ~ WCS-05000 |
Portal Builder |
WCS-05001 ~ WCS-06000 |
VCR |
WCS-06001 ~ WCS-07000 |
Document Library |
WCS-07001 ~ WCS-08000 |
Discussions |
WCS-08001 ~ WCS-09000 |
|
WCS-09001 ~ WCS-10000 |
Explorer Toolbar |
WCS-10001 ~ WCS-11000 |
Desktop Integration |
WCS-11001 ~ WCS-12000 |
Lifecycle |
WCS-12001 ~ WCS-13000 |
Links |
WCS-13001 ~ WCS-14000 |
Lists |
WCS-14001 ~ WCS-15000 |
Navigation |
WCS-15001 ~ WCS-16000 |
Page Editor |
WCS-16001 ~ WCS-17000 |
Page Templates |
WCS-17001 ~ WCS-18000 |
People |
WCS-18001 ~ WCS-19000 |
Personal WebCenter |
WCS-19001 ~ WCS-20000 |
Provisioned Apps |
WCS-20001 ~ WCS-21000 |
Ratings / Comments |
WCS-21001 ~ WCS-22000 |
Region |
WCS-22001 ~ WCS-23000 |
Resource Catalog |
WCS-23001 ~ WCS-24000 |
Rich Text Editor |
WCS-24001 ~ WCS-25000 |
Roles |
WCS-25001 ~ WCS-26000 |
Search |
WCS-26001 ~ WCS-27000 |
Skins |
WCS-27001 ~ WCS-28000 |
Smart Tags |
WCS-28001 ~ WCS-29000 |
Subscription |
WCS-29001 ~ WCS-30000 |
Wiki |
WCS-30001 ~ WCS-31000 |
WebCenter Portal Editor |
WCS-31001 ~ WCS-32000 |
Worklist |
WCS-32001 ~ WCS-33000 |
Content Adapters |
WCS-34001 ~ WCS-35000 |
VCR ADF Integration |
WCS-35001 ~ WCS-36000 |
Pages |
WCS-36001 ~ WCS-37000 |
Notes |
WCS-37001 ~ WCS-38000 |
RSS |
WCS-38001 ~ WCS-39000 |
Portlet Binding |
WCS-39001 ~ WCS-40000 |
Portlet Runtime |
WCS-40001 ~ WCS-41000 |
DesignTime@Runtime |
WCS-41001 ~ WCS-42000 |
External Application |
WCS-42001 ~ WCS-43000 |
Service Framework |
WCS-43001 ~ WCS-44000 |
Security Framework |
WCS-44001 ~ WCS-45000 |
Portlet Design-Time |
WCS-45001 ~ WCS-46000 |
Resource Catalog Viewer |
WCS-46001 ~ WCS-47000 |
People Connections |
WCS-47001 ~ WCS-48000 |
Preferences |
WCS-48001 ~ WCS-49000 |
REST |
WCS-49001 ~ WCS-50000 |
Notifications |
WCS-50001 ~ WCS-51000 |
Office integration |
WCS-51001 ~ WCS-52000 |
Blogs |
WCS-52001 ~ WCS-53000 |
Activity Graph |
WCS-53001 ~ WCS-54000 |
VCR (from WLP |
WCS-54001 ~ WCS-55000 |
WebCenter Content SPI |
WCS-55001 ~ WCS-56000 |
RESTClient |
WCS-61001 ~ WCS-62000 |
Translations |
WCS-62001 ~ WCS-63000 |
Analytics |
WCS-63001 ~ WCS-64000 |
JAX-RS Framework |
WCS-64001 ~ WCS-65000 |
Data Presenter |
WCS-65001 ~ WCS-66000 |
Knowledge Directory |
WCS-66001 ~ WCS-67000 |
Concurrency Package |
WCS-67001 ~ WCS-68000 |
PortalApps Integration |
WCS-68001 ~ WCS-69000 |
System Management |
WCS-69001 ~ WCS-70000 |
Performance Out-of-bounds |
WCS-69201 ~ WCS-70000 |
Nitrous |
WCS-70001 ~ WCS-71000 |
Out-Of-Bound Conditions for Oracle WebCenter Portal Performance Metrics
Out-of-bound conditions are also logged in managed server diagnostic logs so you can examine historical events at any time. Performance related messages are logged with the message ID prefix WCS-692<nn>
and include the metric name, the value, and a message describing the metric that is out-of-bounds.
Here are some examples of messages that you might see in diagnostic logs for WebCenter Portal:
[WC_Portal
] [WARNING] [WCS-69251] [oracle.webcenter.system-management] [tid: [ACTIVE].ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: weblogic] [ecid: 6356ef0164cbad47:3fe105c5:13b4e847973:-8000-0000000000000031,0] [APP: webcenter#11.1.1.4.0] [DSID: 0000JhEYRT^EgKG_Ix8Dyf1Ghz32000005] pageResponseTime: 22223 ms of PersonalSpace/Activities is out-of-bounds [WC_Portal
] [WARNING] [WCS-69252] [oracle.webcenter.system-management] [tid: oracle.webcenter.DefaultTimer] [ecid: 0000JhEX92mEgKG_Ix8Dyf1Ghz32000002,0] [APP: webcenter#11.1.1.4.0] wlsCpuUsage: 21.92100394175851 % of WebLogicServer is out-of-bounds [WC_Portal
] [WARNING] [WCS-69255] [oracle.webcenter.system-management] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: weblogic] [ecid: 6356ef0164cbad47:3fe105c5:13b4e847973:-8000-0000000000000060,0] [APP: webcenter#11.1.1.4.0] [DSID: 0000JhEYRT^EgKG_Ix8Dyf1Ghz32000005] downloadThroughput: 11.63793103448276 KB/sec of 3209 is out-of-bound [WC_Portal
] [WARNING] [WCS-69253] [oracle.webcenter.system-management] [tid: pool-3-daemon-thread-1] [userId: weblogic] [ecid: 6356ef0164cbad47:3fe105c5:13b4e847973:-8000-0000000000000088,0:16] [APP: webcenter#11.1.1.4.0] portletResponseTime: 20523 ms of Portlet: slowRenderingPortlet from Web Producer myPortlets is out-of-bounds
Viewing and Configuring Log Information
This section includes the following topics:
Viewing and Configuring WebCenter Portal Logs
To view log messages for a WebCenter Portal application:
-
In Fusion Middleware Control, navigate to the home page for WebCenter Portal.
-
From the WebCenter Portal menu, select Logs > View Log Messages.
-
In the Log Messages page, search for warnings, errors, notifications, and so on.
To configure log files for WebCenter Portal:
For more information, see Viewing and Searching Log Files in Administering Oracle Fusion Middleware.
Viewing and Configuring Error Messages in WebCenter Portal
To help developers debug WebCenter Portal assets, administrators can enable error messages with the calling stack to be displayed in the WebCenter Portal error page.
Caution:
For security reasons, error messages should not be enabled in a production environment. Oracle recommends that you restrict error messages to development and staging environments.
To enable error messages:
-
Connect to the WebCenter domain's Administration server using WLST.
-
Create a new folder (
/tmp/WCconfig
) on your local file system. -
Export the
webcenter-config.xml
configuration file to the/tmp/WCconfig
folder you created by running:exportMetadata(application='webcenter', server='
WC_Portal
', toLocation='/tmp/WCconfig', docs='/oracle/webcenter/webcenterapp/metadata/webcenter-config.xml') -
Open the
webcenter-config.xml
file (in the/tmp/WCconfig/oracle/webcenter/webcenterapp/metadata
) folder and change theshowError-enable
property totrue
to enable error messages:<webcenter:showError-enabled>true</webcenter:showError-enabled>
or
false
to disable it:<webcenter:showError-enabled>false</webcenter:showError-enabled>
-
Save the file and import it back to the Administration server using the following WLST command:
importMetadata(application='webcenter', server='
WC_Portal
',fromLocation='/tmp/WCconfig', docs='/oracle/webcenter/webcenterapp/metadata/webcenter-config.xml')Note that you do not need to restart the Administration server for the change to take effect.