55 Creating Dynamic Business Processes
This chapter describes how to use two-layer Business Process Management (BPM). Two-layer BPM enables you to create dynamic business processes whose execution, rather than being predetermined at design time, depends on elements of the context in which the process executes. Such elements can include, for example, the type of customer, the geographical location, or the channel.
To illustrate further, assume you have an application that performs multichannel banking using various processes. In this scenario, the execution of each process depends on the channel for each particular process instance.
This chapter includes the following sections: