11 Troubleshoot
11.1 Troubleshooting the Java Adapters
This chapter includes the following sections:
Topics:
Parent topic: Troubleshoot
11.1.1 Checking for Errors
There are two types of errors that can occur in the operation of Oracle GoldenGate for Java:
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The Replicat process running or VAM does not start or abends
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The process runs successfully, but the data is incorrect or nonexistent
If the Replicat or Extract process does not start or abends, check the error messages in order from the beginning of processing through to the end:
If the process runs successfully, but the data is incorrect or nonexistent, check for errors in any custom filter, formatter or handler you have written.
To restart the Replicat from the beginning of a trail, see Restarting the Java Delivery.
Parent topic: Troubleshooting the Java Adapters
11.1.2 Reporting Issues
If you have a support account for Oracle GoldenGate, submit a support ticket and include the following:
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Operating system and Java versions
The version of the Java Runtime Environment can be displayed by:
$ java -version
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Configuration files:
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Parameter file for the Replicat
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All properties files used, including any JMS or JNDI properties files
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Velocity templates for formatting purposes
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If applicable, also include the target-specific configuration file
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Log files:
In the Oracle GoldenGate install directory, all
.log
files: the Javalog4j
log files and the native module or VAM log file.
Parent topic: Troubleshooting the Java Adapters