Investigate product-event combinations for a single product or multiple products

The Product-Event Combinations page is a set of tables, accessed after selecting one or more products from the Products page.

Note:

The behavior of actions you take with a single or multiple products on the Product-Event Combinations page is the same. The differences occur depending on whether you use Select Rows mode or not. If you select a single product in Select Rows mode, you have access to the same options as with multiple products.

Each tab represents a view of the Product-Event Combinations assembled from the current Refresh runs, as well as rows from previous refreshes which have either comments or unreviewed alerts. By default, for single products, there is a tab for each active alert type. You can add more tabs using the Plus icon on the right. Selecting a tab changes the content of the Product-Event Combinations table.

  • The first tab in the Product-Event Combinations table is the product's default view or the signal configuration's default view when either no product view is specified or multiple products are selected.
  • Each tab contains the table for that alert type or signal view and reflects the current product and SOC selection. Hover over an alert tab for details about that alert type or view.

If you are working with a multisource signal configuration, keep in mind the special considerations for multisource signal configurations as you perform the actions below.

  • View product-event combinations for an alert type or view
    Select a product-event combination with the Alerts need to be reviewed icon icon in the Status column. The icon denotes that the product-event combination has alerts that haven't been reviewed.
    • The Alerts have been reviewed icon icon denotes that alerts have been reviewed.
    • The Topics are associated with the product-event combination icon icon denotes that topics are associated with the product-event combination.

    An alert type tab displays combinations that raised the alerts of this type in the current refresh, as well as unreviewed alerts raised in a previous refresh. The columns reflect the alert type's view. The view shown in an alert tab is based on the alert type's rules and the selected product's review period or complexity level/birthday properties. By default, for each view, the table shows the product, event, status, alerts, statistics, and comments columns.

  • View the detail panel for a product-event combination

    Select a row in the product-event combinations table to display information in the Detail panel.

    From the Detail panel, you can review Recent History, Signal Statistics, Subgroup Statistics, and Associated topics for the selected product-event combination.

  • View cases and reports
    Some values in the table are links to a menu for drilling down to case information and reports. Most case counts presented in the table support drilling down for detailed information and open a menu to view or perform operations on the underlying set of cases. Numbers with this capability are displayed in bold, and a down-arrow appears when you hover over the field.
    • View Cases: Lists cases associated with the count shown in the table. The information shown is customizable through the data configuration. On the View Cases page, if you click the case ID or the value in the ISR column, the Case Details page displays with the case information. You can select Next or Prior to move to the next or previous case in the series.
    • Create Case Series: On pages and in reports that display a list of cases identified by case ID, you can save the list of cases for future use. The named and saved list of cases is referred to as a case series.
    • Transfer to Case Series: On pages and in reports that display a list of cases, you can transfer cases to an existing case series.
    • Download Cases: When you view a table of cases, you can download the information to various types of files.
    • Download Case Details: When you view case details, you can download the information to various types of files.
    • Reports: This choice displays a list of available reports. To run the report, select a report, click the Row Action menu (Row Action menu icon), and select Run.
  • Customize the columns in the Product-Event Combinations table

    Click the Header Action menu (Header Action menu icon) and select Columns. You can select columns to include, reorder them, and sort the table using up to three different columns. See Product-event combination statistics.

  • Download the Product-Event Combinations table

    Click the Header Action menu (Header Action menu icon) and select Download. You can specify a file name, the format to use, the maximum number of rows, and create a Zip archive file.

  • Apply Row Action menu choices to multiple rows of the Product-Event Combinations table

    Click the Header Row menu (Header Action menu icon) and choose Select Rows. Then select the check boxes of the rows to include. Click the Header Action menu (Header Action menu icon) and select the action to perform on all the selected rows.

  • Save your selections as a view that you can reuse
    Click the Header Action menu (Header Action menu icon) and select Save As View. The saved view is available under the Add Tab (Add Tab button). A signal view specifies the following for the Product-Event Combinations page:
    • Which columns are included.
    • The sort order of columns.
    • The SQL WHERE clause (if any) that applies selection criteria to product-event combinations.
  • Perform additional actions on this product-event combination
    Choose an action from the Row Action menu (Row Action menu icon):
    • Submit Review: Review a product-event combination, add a comment, and associate a topic (optional). If the product-event combination had unreviewed tracked alerts then, upon completion of Submit Review, the tracked alerts are considered reviewed and alert reviewed counts are updated.
    • Edit Topic: If the product-event combination has been reviewed and associated with a topic, edit the associated topic.
    • Add Comment: Add a comment visible to all for the product-event combination.
    • Add Private Comment: Add a comment visible only to you for the product-event combination.
    • Assign Reviewer: Select a reviewer for the specific product-event combination.
    • View Signal History: Display a graphic and detailed summary of the statistics associated with the product-event combination.
    • View Similar Combinations: View the statistical information for combinations involving the same product and the same HLT, HLGT, or SOC as that of the PT in the original combination.
    • View Interactions: Information about an event and product interactions is represented as a nested confidence interval graph of EB05-EB95 confidence intervals and EBGM values for two products and the event.
    • View Age Group Breakdown for a Signal Set (such as All): The breakdown of case data by age group or gender for a product-event combination is represented in a bar graph.
    • View Gender Breakdown for a Signal Set (such as All): The breakdown of case data by gender for a product-event combination is represented in a bar graph.