Mark a kit as missing or damaged at your site

Mark a kit as missing or damaged only when it hasn't been dispensed yet and has gone missing or got damaged at your site.

Note:

Kits in certain statuses can not be directly updated to the statuses described in this task. For more information see Allowed updates for inventory status.

Be aware that all non-serialized inventory is grouped. Instead of individual kit numbers, non-serialized kits display in the user interface (UI) as lot numbers followed by the quantity.

Note:

Because non-serialized kits can arrive at different date and times, the Date Received column on the Site Inventory page does not include any data and appears blank for all non-serialized inventory.

Want to see how to perform this task? Watch the video below.

On the Home page, determine where to work. For more information, see Access study modes and pages.
Below the study name, click the Site Inventory tab.
If you have access to multiple sites for the study, select a site from the Site drop-down in the upper-right.
Above the kit list, use the filter to return only the kits you want to mark as missing or damaged:
1. To view the kits dispensed to a subject, select the subject from the Subject Number drop-down.
2. To find all kits with one or more statuses, use the Status drop-down.
3. To narrow the list of kit numbers, use the Number Range.
4. To search for a specific kit, use the Search by Kit Number field.
Select the kit that is missing or damaged.
On the right, below Inventory Management, click Update Kit.
From the Kit Status drop-down, select the kit's new status, either Missing or Damaged.

Tip:
If a kit experiences a temperature excursion while at your site, select Pre-Quarantined from the Kit Status drop-down.
Enter a reason for the change, and click Update Kit.

Note:

If you marked a kit in error as Missing or Damaged, you can set the kit back to Available by following the previous steps.