Digital Registration lets a guest complete a template-driven registration form for an arrival or in-house reservation. The form is opened from the reservation and completed on the current device.

The Digital Registration form shown to the guest is controlled by the Digital Registration template selected for the reservation. The template determines the fields shown to the guest, which fields can be edited, which fields are required, the legal content, and whether initials or signature capture are included.

After the guest submits the Digital Registration form on the current device, OPERA Cloud displays a full-screen PIN overlay before returning to the application. The Front Desk agent must enter their PIN to continue, which prevents the guest from viewing other OPERA Cloud information after completing the form.

Creating Digital Registration for a Reservation

1. From the OPERA Cloud menu, select Front Desk, then select Arrivals.

2. Enter search criteria, then select Search.

3. Select the reservation in the search result.

4. Select I Want To . . ., then select Digital Registration.

5. Select Use Current Device.

6. Ask the guest to review and complete the Digital Registration form on the current device.

7. The guest enters or updates any editable information required by the form.

8. The guest reviews the terms, privacy content, acknowledgments, and Consent & Signature section when included in the template.

9. The guest submits the form.

After a guest submits the form, the registration information is saved to the reservation and, when applicable, the guest profile.

Creating Digital Registration During Check-In

1. From the OPERA Cloud menu, select Front Desk, then select Arrivals.

2. Enter search criteria, then select Search.

3. Select the reservation in the search result, then start check-in.

4. From the check-in flow, select the Digital Registration button at the bottom of the screen. You can also select I Want To . . ., then select Digital Registration.

5. Select Use Current Device.

6. Ask the guest to complete and submit the Digital Registration form on the current device.

7. Continue the check-in after the guest completes Digital Registration.

After a guest submits the form, the registration information is saved to the reservation and, when applicable, the guest profile.

Viewing Completed Digital Registration

Once Digital Registration is completed for a reservation, use the reservation to review the completed registration information or document when available.

1. From the OPERA Cloud menu, select Front Desk, then select In House.

2. Enter search criteria, then select Search.

3. Select the reservation in the search result.

4. In the Digital Registration panel, select the completed Digital Registration item.

5. Preview or print the completed Digital Registration item when those actions are available.