For properties with the Business Blocks OPERA Control active, a new Date Actual OPERA Control is added into the Blocks group, identifying the status used for tracking the date that the block status is updated to Actual. This date is available in OPERA Reporting & Analytics.

For properties with the Business Blocks OPERA Control active, a new Restrict Borrowing from Other Room Types OPERA Control is added into the Blocks group, restricting the ability to borrow from other room types when one or more room types are sold out within non-elastic blocks.

For properties with the Batch Posting OPERA Control active, the Batch Charges feature is updated to exclude the check number validation for transaction codes configured with the Check Number Mandatory checkbox selected. See Applying Batch Postings.

A Batch folio printing for Zero Balance Check Outs OPERA Control is added to the Cashiering group, enabling the batch folio printing option for a zero balance reservation checkout where the amount was paid, but no folio was generated. If the email folio option is selected, the folio is sent to the provided email address. See Using Quick Checkout.

The dependency between the PTS Membership Type Based Comp Routing and Comp Accounting Integration Service OPERA Controls is removed. The Comp option appears in routing instructions and allows you to configure the comp routing instructions although the PTS Membership Type Based Comp Routing OPERA Control is inactive. You can also configure routing instructions with separate comments and review the comments by editing the individual routing instructions. See Managing Reservation Routing Instructions.

For properties with the Consumable Inventory OPERA Control active, the Activate Minus Posting option is not available in Post It. However, you can still manually post articles with a negative quantity by adjusting the Quantity field. A prompt is added to alert you when articles are posted with a negative quantity, ensuring better control over inventory management for the consumable items. See Charging Purchases Using Post It.

Credit Card Reader Devices, New/Edit Credit Card Reader Devices, and Delete Credit Card Reader Devices tasks are added to the Interface admin group to control access to Configure Credit Card Readers. See Configuring Credit Card Readers (Magnetic Stripe).

The Financial Payments and Revenue (findeptcodes) report is updated to display accurate budget data. Additionally, the Budget report parameter is now unavailable when the Fiscal option is selected, as the current budget forecast screen does not support budget configuration for the Fiscal year. See Financial Payment and Revenue Report (findeptcodes).

Using Page Composer, you can customize Billing to add user defined URL flex links. See About Page Composer.

A MIN ADV BOOKING DAYS value is added to the Package Availability Controls OPERA Control, providing the ability to define the minimum number of advance days required to book the reservation and attach the package. Rate Code Packages configuration is updated with a Minimum Advance Booking Days field enabled when you select the Sell Separate checkbox.

For properties with the Generate Pro Forma Folio OPERA Control active, in the scenario where a pro-forma folio is generated prior to check-in for a reservation with advance deposits posted, the deposit tax postings are no longer displayed.

The Rate Tiers Calculation is applied only to dependent rates, not the base rate, per the configuration for this rate code type. See About Tiered Rate Codes.

For properties with Profile Auto Merge OPERA Control Active, profiles with an inactive date or profiles flagged for purging are not considered for a match in the Profile Match list during the Auto Merge process.

See Using Profile Match List.

For properties with the Enrollment and the Profile Lookup OPERA Controls active, an Enroll Guest link appears in Profile Lookup allowing you to quickly create and enroll a guest if a profile is not found. See Using Profile Lookup and Download with Integrated Solutions.

For properties with the Suspended Primary Membership Profiles OPERA Control active, an Include Mini Profile in Manage Profile Search OPERA Control is added to the Profile group to provide an option to show a mini profile in Profile search. OPERA Cloud creates a Mini Profile temporarily as part of the Suspended Profile process.

Profile Images, New/Edit Profile Images, and Delete Profile Images tasks are added to the Client Relations group to manage profile images.

For properties with the Profile Protection OPERA Control active and the Override Profile Protection task unchecked for all the Profiles types, Profile Protection work to show all protected fields as non editable on both Profile Overview and Profile Details. See Configuring Profile Protection.

A VIP EXT SYS OVER Interface Control is added to the Profile group. VIP EXT SYS OVER controls whether the profile VIP value is updated when a profile message is received from an external system. This parameter only takes effect if profile overwriting is allowed (using other settings like IND EXT SYS OVER, CORP EXT SYS OVER, and so on). If set to Y, the VIP field is updated. If set to N, the VIP field is not updated. The default setting is YES.

The following update is generically available but should be reviewed by properties in France.

Package Code Formula CITY_TAX_FRANCE_TDS_UNC is available for calculation of City Tax for Unclassified Hotels in Region Isle de France and can be set up to calculate as Included in Rate, Add to Rate - Separate Line, or Add to Rate - Combine Line.

Refer to France - Oracle Hospitality OPERA Cloud Fiscal Reference Guide.

The following is added generically and should be reviewed by properties in France:

Refer to France - Oracle Hospitality OPERA Cloud Fiscal Reference Guide.

IMPACT OR OTHER CONSIDERATIONS

This functionality is backported into 25.1.3.0.

See Updating Customized Stationery with Current Data Model.

The following is country specific functionality and should be reviewed by properties in Greece:

The Void Folio workflow is updated to display the Report Destination window after the fiscal service responds successfully, so that you can preview, print, or download the Correction Folio.

Refer to Greece - Oracle Hospitality OPERA Cloud Fiscal Reference Guide.

The Customer Faktura Vat OPERA Control is added to the Country Specific group and is only visible when the Country Mode = PL (Poland).

The Customer Vat checkbox is visible on the Manage Folio Type screen when the Country Mode = PL (Poland) and the Customer Faktura Vat OPERA Control is active.

The Generate Customer Faktura Vat in Folio History Task is added to the Financials group in Role Manager, so that you can limit access to the generation of a Customer Faktura Vat folio.

The Folio History screen is updated to display a new link for Generate Customer Faktura Vat, and is only visible when the Country Mode = PL (Poland), the Customer Faktura Vat OPERA Control is active, and the Generate Customer Faktura Vat in Folio History Task is granted.

The PL_JPK_FA Export is updated to include Customer Faktura Vat folio details.

You must recreate the Export from the template for these changes to take effect.

Refer to Poland - Oracle Hospitality OPERA Cloud Fiscal Reference Guide.

The PL_JPK_FA Export is updated to include multiple changes for legal compliance in Poland.

You must recreate the Export from the template for these changes to take effect.

Refer to Poland - Oracle Hospitality OPERA Cloud Fiscal Reference Guide.

STEPS TO ENABLE

1. From the side menu, select OPERA Cloud, select Miscellaneous, select Exports, and then select Country.
2. Enter search criteria then click Search.
3. Select the PL_JPK_FA Export, click the vertical ellipsis Actions menu, and select Delete. 
4. Click New from Template.
5. Search and select PL_JPK_FA.
6. Click Create and Continue.

The Independent Credit Bill OPERA Control is added to the Cashiering group and is only visible when the Country Mode = PT (Portugal) and the Credit Bill OPERA Control are active.

The Generate Independent Credit Bill Task is added to the Financials group in Role Manager, so you can limit access to the generation of an independent credit bill.

The Folio History screen is updated to display a new link for Independent Credit Bill, and is only visible when the Country Mode = PT (Portugal), the Independent Credit Bill OPERA Control is active, and the Generate Independent Credit Bill Task is granted.

Refer to the Portugal - Oracle Hospitality OPERA Cloud Fiscal Reference Guide.

For properties with the Flexible Dynamic Fields OPERA Control active and the Fiscal Business Events OPERA Control active, the Flexible Dynamic Field data is available in the related Fiscal Business Events for Generic Fiscal Partners.

For properties with the Flexible Dynamic Fields OPERA Control active and the Fiscal Folio Printing OPERA Control active, data is available in the Universal Payload for Generic Fiscal Partners in a future OPERA Cloud version.

SeeGlobal - Oracle Hospitality OPERA Cloud Fiscal Reference Guide for full details.

Reporting & Analytics (R&A) PoliceReport1 and PoliceReport2 are updated with a report parameter. You must select a property before running the R&A PoliceReport1 and PoliceReport2, and properties currently using the R&A PoliceReport1 or PoliceReport2 must reselect the report and customize it if required. You should reconfigure the report if it is set as a scheduled report.

The following are generically available in Reporting and Analytics (R&A) but should be reviewed by properties in Spain.

Refer to the Spain - Oracle Hospitality OPERA Cloud Fiscal Reference Guide. 

The Channel Publication is updated to publish Property, Room, and RatePlan Content to Channels. See Configuring Channel Publication.

The Channel Room Types menu item is added under the Channel Distribution menu in Distribution.

IMPACT OR OTHER CONSIDERATIONS

Make sure you have the necessary tasks assigned at the  property level in OPERA Cloud Distribution.

A Reservation Codes menu option is added to the Distribution menu to set up code transformation for Guarantee Codes, Payments Types, and Credit Card Types. See Distribution Administration.

A Sellable Availability menu option is added to the property Inventory menu. It provides an option to view your distribution availability, along with the ability to set an overbooking protection and sell limits for channels.  See Inventory.

An Overbooking Protection menu is added to the property Inventory admin menu, providing the ability to set an overbooking protection for your sellable availability. If set, the sum of all available rooms cannot exceed the total number of rooms on the property total, and the total per room type is calculated and rounded down accordingly. See Accommodation Management.

New report parameters are added to control the printing of Deposits and Block Notes when generating the Banquet Event Order by Block ID.

When Print Deposit is selected, the options for Event Printing Method and Last Page Only are enabled.

• Event Printing Method outputs the information on each event order when printing by Master and Sub event per page, One Event per Page or Continuously.

• Last Page Only outputs the Deposit Grid on the final page of the last event order.

Print Block Notes on Last Page outputs the selected Book Note Types on the final page of the last event order.

For properties with the Accompanying Guest OPERA Control active, the sample_key_packet template and data model (XML) are iupdated with an Accompanying Guest element to output the accompany guest names on the key packet label.

Enhancements to OPERA Cloud enhances to compress the Fiscal Payload before sending it to OPERA Fiscal Integration Solution (OFIS) Premise.

A new SOAP Header is created to identify the compression.

his feature enhances the communication performance between OPERA Cloud and OPERA Fiscal Integration Solution (OFIS) Premise.

PBX (Telephones) and VID (Video) Property Interface Types are updated with the External System list field displaying a list of External Systems.

Selecting an External System changes the interface to use the OHIP/External System interface rather than IFC8 for additional PMS handling such as Rooms, Interface Rights, or any specific parameter based on the Interface type.

See Configuring Property Interface.

OPERA Cloud Central Exchange allows you to monitor PMS connectivity status for all properties. See Interface Monitoring.

Whether the Multiple Guest Room Key OPERA Control is active or inactive, the Reservation Room Key Deleted Business Event is sent when a room key is deleted manually during reverse check in, check out, or early checkout. The Changes Log captures the logging of the deleted key with the Action Type = Room Key Deleted.

The Update Room Status Business Event (BE) is updated to include the RESV_NAME_ID and the RESERVATION_STATUS elements for all the reservations assigned to a room on the current day. For example, if two shares are assigned to a room, the BE will send two reservation IDs and two reservation statuses. The same occurs when a Departure and an Arrival are attached to the same room. Future reservations are not considered.

For properties with the Guest Age Categories or Child Rates By Defined Buckets OPERA Controls active, instead of Arrival Children and In House Children values, the number of children per age range becomes visible.

The following improvements are made for creating and managing Membership Transactions:

• You can create membership transactions without needing to specify the property, arrival date, and departure date details.
  • Note: In this case, the membership transaction would be linked to the Default HUB, and the arrival and departure date defaults to the system date.

• A new Reference field is added when creating membership transactions and is also available as a search criteria and search result when searching membership transactions for a profile.

• Additionally, the CRS Booking Number and PMS Reservation Number are renamed to CRS Reference Number and PMS Reference Number when creating Membership Transactions in OPERA Cloud, as many such adjustment transactions are not related to a reservation.

• When viewing Membership Transaction Details, you can view Membership Level, Membership Card Number, and User Name associated to the specific transaction. See: Managing Profile Membership (Loyalty Cloud Service). 

For OPERA Cloud Loyalty subscribers or properties with the Loyalty Membership Configuration OPERA Control active, when the Save Card Number History checkbox is selected in the Card Number Details for the primary membership type, you can use Advanced Search to find profiles by historic member card numbers using Advanced Search in the Membership Number field.

For properties with multiple systems handling Loyalty, the ability to split separate outbound API calls for new cards, member info, and redemption is added. A Points/Redemption External Database field allows users you to select the external system to direct API calls to for member information and award redemption, with backward compatibility ensuring calls default to the existing Member Card External Database if left blank. See Configuring Membership Type Membership Handling.

Stationery supports the use of Google Noto open source fonts for the localization of RTF stationery templates, replacing the use of MS Arial Unicode, DengXian, and other mono-type fonts. See About Stationery Editor.

An Arrivals module is added to view and filter the arrival reservations by using the Quick Search and Advanced Filter options. See PWA - Arrivals.

The Maintenance Requests list is updated for improved usability. The Reported By/Date and Updated By/Date values are removed, and the Assigned to and Expected By information appears when available. When you create or update a maintenance request, the buttons for taking a photo using the device camera or selecting a photo from the gallery are updated, and the text is removed. See PWA - Room Maintenance. (t_room_maintenance_requests_mobile_app_pwa.htm) 

You can search articles in Post-It by partial or full description and search for multiple articles by providing a comma-separated list of search terms.

You can post charges using a variable amount when no default price is defined. When you select an article without a default price, you will be asked to enter the amount.

See PWA-Post It.

For properties with the Mask Membership Number OPERA Control active, the Membership Number on the reservation card, which is accessible from either the Task Companion or Post It modules, is masked.

In the Room Status detail page, you can view the Out of Order and Out of Service information as well as images added.

See PWA – Room Status.

For properties with the Task Companion Assistance OPERA Control active, you can send your current Room and property to associates with the Receive Task Companion Location Notifications task and send general assistance requests to associates with the Receive Task Companion General Assistance Notifications tasks granted to their role(s). See PWA - Task Companion.

The Task Companion Rooms list and Room Details are updated to display a Make Up Room notice for reservations with a Guest Service Request set to this status (available when the Guest Service Request OPERA Control is active). See PWA - Task Companion.

To improve the usability of the Task Companion module, the following changes are implemented:

When you set a room to Out of Order or Out of Service from the Task Companion, the buttons for taking a photo using the device camera or selecting a photo from the gallery are updated and the text removed.

A new includeNetRates= true or false criteria is added to the getBlockAllocationSummary operation for the Block Asynchronous (BLK Async) API. This enables you to display the net rates for the room revenues of the business block, and they are listed in the response directly below the rates information. 

A new fullOverlayYN element is added to addressType, emailType, and telephoneType response objects in the Customer Relationship Management API (CRM). The new element allows a third party to decide whether there is a need to perform a full overlay on those objects when performing lookup/downloading of a profile from an external system.

While using the Profile Lookup/Download functionality, a fullOverlayYN flag is added for addressType, emailType, and telephoneType response objects in the CRM API that provides the third-party systems with an option to determine whether a complete update (or "overlay") of the data is necessary. The flag provides greater control and flexibility, allowing external systems to choose how to handle data integration based on their specific needs. Note that if no data is sent, no information will be deleted.

A birthDate query parameter is added to the getProfiles operation in the Customer Relationship Management API (CRM). The new parameter allows you to search profiles based on the date of birth along with existing query parameters.

A new getMembershipCardHistory API operation added in the Customer Relationship Management API (CRM) retrieves the historical member card numbers associated to a member's profile.

CRMCFG: getMembershipType, putMembershipType, getMembershipTypes, and postMembershipTypes Operations are updated.

Also, a new externalPointsAndRedemptionDatabase attribute,that allows you to retrieve and update External Points and Redemption Database for a Membership Type is added.

For properties with multiple systems handling Loyalty, the ability to split outbound API calls for new cards, member information, and redemption is added. A new field for "Points/Redemption External Database" allows you to direct calls to a separate database for member information and award redemption with backward compatibility that ensures calls default to the existing Member Card External Database if left blank.

The optional and boolean parameter includeOverbooking is added to the getHotelInventory (INV) operation, enabling you to retrieve inventories with or without overbooking information. 

If omitted, the default response includes overbooking counts. If set to false, the response excludes overbooking details.

This new element is applied only for packages configured as sell separate.

The putRatePlan in Rate Plan Management (RTP) is updated to prevents changes in the transaction code associated with the rate code if the requested payload does not include a transaction code, or if the request aims to update other attributes such as the rate description or amounts.

For properties with the Flexible Dynamic Fields OPERA Control active, when flexible dynamic fields exist on profiles and/or reservations, you can display the data on the customized folio or registration card.

See ICCP Documentation for full details.

A ROOM_CLASS_CODE element is added to the data model (xml) of the following stationery templates:

You can configure custom R&A reports (BI Publisher and Analysis) and then generate (preview or download) them from OPERA Cloud as part of the unified platform available to tenants using OPERA Cloud Identity Management (OCIM). For each R&A report added, a Display Name is set up and a Report Group selected along with any report parameter defaults. See Managing Reports.

Additionally, the following template reports are added:

Email and Print To (email-to-print) actions are enabled for BI Publisher R&A reports.

For properties with the Back to Back Handling for Linked Reservations OPERA Control active, when more than two back-to-back reservations exist and you modify the departure date of the second reservation or any amount of back-to-back reservations where there are future back-to-back reservations updated indicated, a change in behavior is made to remove the Back to Back Flag and indication from the remaining reservations that are no longer consecutive in stay.

Reservation was modified to be a day use reservation that removed the Back to Back Flag from any future, previously selected Back to Back Reservations.

Cancel Penalty Schedules and Deposit Rules Schedules search panels are updated with the Override filter and the House Schedules filter.

The Reservation Type Schedules search panel is updated with an Override filter.

Days Before Arrival is updated as not mandatory.

If Days Before Arrival and Days After Booking are both configured, then a Before Time is required.

If Days Before Arrival is configured, then Before Time is required.

For properties with the Cancellation Handling OPERA Control active, a cancellation penalty warning message appears when you cancel a reservation with an applicable cancellation penalty. See Cancelling Reservations.

For properties with either the Child Rates by Defined Bucket or Guest Age Category OPERA Control active, for packages with a Per Child calculation rule, you can view pricing per Child Age Bucket/Guest Age Category in reservation packages. You can edit the Price and Allowance per Child Age Bucket/Guest Age Category for packages with a calculation rule of Per Child from the Daily View tab. See Managing Reservation Packages. 

Refresh and Hide Cancelled/ No Show action links are added to Linked Reservations along with a scroll bar to allow a display of up to 200 reservations. See Managing Linked Reservations. 

For a business block where the Inventory Control field is set to Sell Limit, the number of Available Sell Limit rooms appears in the block availability grid in the Look to Book Sales Screen. See Using Look to Book Sales Screen.

A Multiple Memberships View OPERA Control is added to the Reservation group, allowing you to select up to three reservation memberships to display in List View and Console Views of Arrivals search.

For properties with Profile Lookup OPERA Control active, the Download and Select Profile action is renamed Select Profile when a profile lookup is performed during the reservation creation.

A Reservation Confirmation Screen OPERA Control is added to the Look to Book Sales Screen group, which enables the display of a Reservation Confirmation page when the reservation is confirmed. From the Reservation Confirmation page, you can navigate back to the Look to Book Sales Screen to create another reservation or to the reservation to manage the new booking. See Using Look to Book Sales Screen.

The Reservation Sales Screen is updated with the following:

Overview Screen

• All values added and existing in all fields in the Overview screen are retained if you must return to the Availability screen to re-check availability. Once the check mark to accept any new changes in the trip composer is selected, upon returning to the Overview screen, no field values are removed.

• The Discount in the In Progress reservation appears in the single field, and additional details can be added in the dropdown by clicking on the pencil icon inside the Discount field.

• For in-progress reservations, a preference link is added to the left panel that opens the preference drawer providing the ability to view existing profile preferences if a profile is selected, remove or add preferences, and apply these preference changes to either both reservation and profile or just to the reservation. The preference field on the overview screen, displays selected preferences delimited by a comma with a number badge and a hover pop-up and opens the preference drawer when the magnifier icon is clicked.
  
  

OPERA Cloud presents a warning when you copy or reinstate a cancelled/checked/checked out/no show reservation and the linked profile is restricted.

If you are not assigned the Override Restricted Profiles for Reservations task, a PIN prompt appears requiring a user with the task assigned to override the reinstatement. 

For details on tasks assigned to the seeded ORG_ID_ADMIN roles, see ICCP Article About Org-Admin Roles (ICCP).

For properties with the Guest Service Status OPERA Control active, a Service Decline status is added to identify reservations that do not require a service for the current day.

In properties where the Additional Task Sheets OPERA Control is set to NSR, rooms with a Service Declined status are placed on the NSR (No Service Required) task sheet when the task sheets are generated. 

The Guest Service Status can be set from the Reservation Housekeeping panel, the Housekeeping Board, Manage Task Sheets, and the Task Sheet Companion.

You can only add the Service Declined status to an in-house reservation room, and the status is removed nightly with the Updating Room Statuses (hkpkg.update_room_status_proc) End of Day procedure. 

For properties with the Unit Status OPERA Control active, when configuring Unit Statuses, the Return Time Required checkbox is hidden. See Configuring Unit Statuses.

Import Data is updated to support the import of Data Value Mappings (DVMs) for Outbound Codes created with Enable External System and Enable Conversions options. See About Data Import.