1 Feature Summary
 For the Page Composer User Defined Links Modes Added - User defined flex links that were configured for the Launch URL in New Tab checkbox option now need to be associated with one of the updated options under Launch URL Mode. |
Column Definitions
| SMALL SCALE: These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal. |
| LARGER SCALE: These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher. |
| CUSTOMER ACTION REQUIRED: You must take action before these features can be used. These features are delivered disabled, and you choose if and when to enable them. |
Features that are specific to:
Oracle Hospitality OPERA Cloud Service, Sales and Event Management
Premium Edition are marked with the Premium badge. 
Oracle Hospitality OPERA Cloud Service, Casino and Gaming Management
Add-on are marked with the Gaming badge. 
Oracle Hospitality OPERA Cloud Service, Loyalty are marked with
the Loyalty badge. 
Oracle Hospitality OPERA Cloud Central Management Services are
marked with the Central badge. 
Oracle Hospitality OPERA Distribution Channel Cloud Services subscription
are marked with the Distribution badge. 
BLOCK MANAGEMENT
Auto Borrow Inventory from House When Updating Block Reservations Task Added
An Auto Borrow Inventory from House When Updating Block Reservations task is added to the Bookings group. When granted the task, you can override block availability and automatically borrow from the house when there is a change to the Room Type from Manage Block Reservations-> Stay Details-> Apply to All without needing to go to Look to Book. If the Auto Borrow Inventory from House When Updating Block Reservations task is not granted, and block inventory for a room type does not exist, then when you make a change to the Room Type from Manage Block Reservations-> Stay Details-> Apply to All, an override from Look to Book is required for each reservation needing to be updated.
STEPS TO ENABLE
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From the side menu, select Role Manager and select either Manage Chain Roles or Manage Property Roles according to your needs.
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Enter search criteria and click Search.
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Select the role to update, then click the vertical ellipsis Actions menu, and select Edit.
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Select the Bookings group and grant the Auto-Borrow from House when Updating Block Reservations task.
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Click Save.
Block Daily Revenue Tile Added
A Block Daily Revenue dashboard tile is added and displays a summary of the active blocks and rooms, catering events, and attendees with revenue details. See Managing Dashboard Tiles.
Block Search Options Added
For properties with the Business Block OPERA Control active, block search is updated with Market, Source, and Display Catering Only checkbox search options.
Keyboard Access Key Added in Blocks
When creating and editing blocks, you can press F9 to open Block Rate Code, Shoulder Start Rate, and Shoulder End Rate. See Keyboard Navigation.
Performance Improvements on the Room and Rate Grid
The Load Room and Rate Grid performance is improved and a Background Process checkbox is automatically selected and disabled when the date range for loading rooms and rates is greater than 20 days. When selected, you are prompted with the option to either continue working on the current session or launch a new OPERA Cloud session.
When loading rooms and rates for a date range less than 20 days, the Background Process checkbox is enabled for selection and when not selected, the rooms and rates are loading in your current OPERA Cloud session. See Managing Block Room and Rate Grid.
Room and Rate Grid View Options Updated
The Room and Rate Grid View Options are updated with a Only Room Types with Inventory option. When you select the Room Types with Inventory option, the Room and Rate Grid only displays rooms with inventory allocated, regardless of whether a rate is assigned. See Managing Block Room and Rate Grid.
Recalculate Room Forecast Added to Block I Want To
For properties with the Block Forecast Grid OPERA Control active and the Autoload Forecast active on the Room and Rate Grid, you can recalculate the room forecast by accessing the I Want To . . . menu and selecting Recalculate Room Forecast. You can recalculate the room forecasts each time there is a change on the block header that affects the forecasted revenue. Changes that impact the forecasted revenue are: adding or changing a rate code change, adding or changing a package, adding or changing a transaction code, and/or shifting the block to a new date where the rate code, if present, has a new rate schedule.
Report Currency Abbreviation OPERA Control Added
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Catering Pace/Progress Reports (REP_CATERING_PROGRESS)
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Daily Catering Forecast (REP_EV_FORECAST)
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Function Space Utilization Report (REP_FS_UTILIZATION)
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Meal Type Forecast by Day (BI) (REP_MEAL_TYPE_FORECAST_BI)
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Menu Information Report (REP_MENUINFO)
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Monthly Catering Forecast (REP_MONTH_FORECAST)
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Sales Manager Progress (BI) (REP_MGR_PROGRESS_BI)
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Catering Progress (BI) (REP_CATERING_PROGRESS_BI)
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Daily Forecast (REP_DAILY_FORECAST)
See Report Descriptions.
STEPS TO ENABLE
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From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
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Select or confirm the Property.
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Select the Blocks group.
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Locate and update the Report Currency Abbreviation setting.
Selective Block Business Events OPERA Control Added for Block Exchange
For properties with the Business Blocks OPERA Control active, a Selective Block Business Events OPERA Control is added to the Blocks group to specify the external systems available in the Block Exchange link (in Block Overview) to select the external system(s) to send business event data. When you select external systems in the Selective Block Business Events OPERA Control, those external systems no longer receive data from the business blocks created in OPERA Cloud regardless of the configuration settings.
A Block Exchange details link and panel are added in Block Overview, allowing you to select the external system(s) to receive business event data. Any changes to the block reservations created for the block are sent to the subscribed external system(s). If you delete external system(s), the block is unsubscribed from the external system(s), and business event data is no longer sent. See Managing Block Exchange.
STEPS TO ENABLE
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From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
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Select or confirm the Property.
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Select the Blocks group.
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Locate and update the Selective Block Business Events setting.
CASHIERING AND FINANCIALS
Auto Cancellation Penalty Posting and Settlement Added
The ability to automatically post a cancellation penalty charge as well as perform settlement of the charge is added. OPERA Cloud will post the cancellation penalty charge only in Billing Window 1 and settle the charge using the credit card payment method specified on Window 1.
The following OPERA Controls are added to the Cashiering group to enable this feature and are dependent on the existing No Show and Cancellation Postings OPERA Control being active.
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Auto Post Cancellation Penalty. When enabled, if a reservation is cancelled and a cancellation penalty is applicable based on the attached Cancellation rule, OPERA Cloud automatically calculates and posts the cancellation penalty amount to the guest folio.
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Auto Cancellation fee Settlement. When enabled, if a reservation is cancelled, any existing deposit is transferred to the guest folio, and the outstanding balance is settled automatically. Settlement will not occur if the reservation balance is less than the deposit amount, resulting in a refund (available when Auto Post Cancellation Penalty is activated).
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Cancellation Penalty Posting Transaction Code. You can use the transaction code to post the cancellation penalty.
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Auto Cancellation Fee Payment Methods. Payment method(s) that qualify for automatic cancellation penalty fee settlement. This must be a payment method on Window 1 for the reservation.
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If a refund is due.
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If a cancellation penalty fee is routed to a billing Window other than Window 1 or another reservation.
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If any other charges exist on other billing windows.
STEPS TO ENABLE
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From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
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Select or confirm the Property.
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Select the Cashiering group.
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Locate the No Show and Cancellation Postings OPERA Control function.
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Locate and activate the Auto Post Cancellation Penalty child control parameter.
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Locate and activate the Auto Cancellation fee Settlement child control parameter.
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Locate and configure the Cancellation Penalty Posting Transaction code child Control setting.
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Locate and configure the Auto Cancellation fee Payment methods child control setting.
Batch Credit Card Authorization for Arrivals/Future Reservations Added
For properties with payment integration and the Pre-authorize Credit Cards Prior to Check-in OPERA Control active, you can search for arrival and future reservations up to 10 days prior to check-in to perform manual credit card authorization in a batch process. See Using Batch Credit Card Authorizations.
IMPACT OR OTHER CONSIDERATIONS
The Credit Card Auto Authorization process does not include arrivals and future date reservations for authorization.
Consumable Inventory Updated
A new Override Quantity task is added to the Manage Financial Postings screen (Financial > Manage Financial Postings). This allows authorized users to post articles from the Charge It screen even if the quantity being posted exceeds the available stock. See OPERA Cloud Tasks > Financials > Manage Financial Postings.
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OK: Return to the Charge It screen and adjust the quantity.
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Override: Confirm and proceed with the posting (available only to users with the Override Quantity permission).
Note:
The Override Quantity permission is granted by default to all users.
Do Not Modify Postings OPERA Control Updated
The following update is generically available but should be reviewed by properties in India.
The Do Not Modify Postings OPERA Control is updated to allow Post Adjustment and Post Service Recovery Adjustment functionality.
Externally Processed Credit Card Payments OPERA Control Added
For properties with the OPI Credit Card Processing OPERA Control active, an Externally Processed Credit Card Payments OPERA Control is added to the Credit Card group. When active, and an external system sends a Deposit Payment API request with the vendorTranId, approvalCode, and citIdvalues, OPERA Cloud skips the payment call to OPI (Oracle Payment Interface) and records the deposit payment details.
STEPS TO ENABLE
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From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
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Select or confirm the Property.
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Select the Credit Card group.
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Locate the OPI Credit Card processing parameter.
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Locate and activate the Externally Processed Credit Card Payments parameter.
Generic Authorizers Added
A Generic Authorizers OPERA Control
is added to the Comp Accounting group, enabling
the ability to create generic authorizers without mapping to an OPERA
Cloud user.
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Authorizer ID: Authorizer ID pre-populated with next sequence number.
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Authorizer Name: Provide an authorizer name.
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External User ID: Provide an External User ID.
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User ID: Select a User ID from the list of values.
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You can create a generic authorizer without selecting a user.
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You can create a generic authorizer by selecting more than one user.
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You can assign the same user to multiple generic authorizers.
Note:
Generic Authorizers and Authorizer PIN Required OPERA Controls are mutually exclusive. You cannot turn off the Generic Authorizers OPERA Control when Generic Authorizers are configured.
Upon the creation, the Generic Authorizer Name appears on the comp posting transactions, outbound request, comp routing instructions, and reports.
STEPS TO ENABLE
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From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
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Select or confirm the Property.
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Select the Comp Accounting group.
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Locate and configure the Generic Authorizers OPERA Control setting.
Global Exchange Rates Added
The ability to manage global exchange rates is
added for Membership and Postings exchange types. Global exchange rates are required for converting
rate availability from the foreign Currency to the Central
Currency Code OPERA Control setting value. See Managing Global Membership Exchange
Rates.
STEPS TO ENABLE
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From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
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Select or confirm the Property.
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Select the General group.
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Locate and configure the Central Currency Code OPERA Control setting.
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From the side menu, select Role Manager and then select either Manage Property Roles or Manage Chain Roles.
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Select an Organization (Property) or enter a Role and click Search.
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Click the vertical ellipsis button for the property or chain role to which you want to assign tasks and select Edit.
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From Main Tasks, select Financials group.
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From the Available Tasks panel, select the Currency Exchange Calculator user task.
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Select the Manage Global Currency Exchange Rates and Delete Past Global Exchange Rates user tasks.
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Click Save.
Global Exchange Rates for Central Subscription Added
The ability to manage global exchange rates is
added for Membership and Posting exchange types. Global exchange rates are required for converting
revenue from the foreign currency to the Central Currency
Code OPERA Control setting used for the loyalty program
management. See Managing Global Membership Exchange
Rates.
Journal By Cashier and Transaction Codes Added to R&A
Journal By Cashier and Transaction Code is added to Reporting & Analytics (R&A).
The Journal By Cashier and Transaction Code report template is added to the Financial Subject Area and Financial folder in R&A.
The Journal By Transaction Code report displays each posted transaction code individually and the corresponding amount for a particular date. The ability to filter on a Transaction Code is available. Each transaction code displays the cashier that posted the transaction, any taxes that apply, and if whether any package credits exist for that particular code.
Package Code Configuration Usability Updated
For properties with the Advanced Packages OPERA Control active, the Create Package Configuration is updated and navigates you to the Package Code Presentation (Overview) after you save a package configuration. The Tax Generation Mismatch with Default Transaction Code warning appears if the selected Package Profit and Package Loss transaction codes do not match the default transaction codes.
Package Pricing Per Days of Week Added
A Package Availability Controls OPERA Control is added to the Rate Management group to provide the ability to define package pricing with specific days of the week.
STEPS TO ENABLE
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From the side menu, select Administration, select Enterprise and then select OPERA Controls.
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Select or confirm the Property.
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Select the Rate Management group.
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Locate and update the Package Availability Controls setting.
Post It/Passerby and AR Invoice Updated
For properties with the Fiscal Folio Printing OPERA Control active, generating Post It and Passerbysettlements from the Post It screen and AR Invoices from the Manage Account Invoices screen, engages the fiscal workflow only when the corresponding Folio Type has the Fiscal Printing checkbox selected.
Prepaid Cards Management Updated
For properties with the Prepaid Cards OPERA Control active, you can check the prepaid card balance and reload the amount even if the card was not issued through the same resort or chain.
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Use the card reader device to enter the prepaid card details for issuing and redeeming prepaid cards.
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Place the cursor on the prepaid card number field and swipe the prepaid card to populate the prepaid card number.
You can also configure the Prepaid Card Purchase Transaction Code OPERA Control setting with an exclusive generates transaction code. A Total Amount is added to Issue Prepaid Card, which calculates the total amount based on generates associated with the Prepaid Card Purchase Transaction Code OPERA Control.
See Managing Reservation Prepaid (Gift) Cards.
Promotion Code Search by Rate Code Added
For properties with the Promotions Module OPERA Controls active, a new Rate Code field on the Promotion Codes screen lets you search for promotions by rate code.
Promotion Coupon Codes Added
For properties with the Promotions Module OPERA Control active, a new Promotion Coupon Codes OPERA Controls added to the Rate Management group enables you to generate limited-use coupon codes, which can be associated with profiles, rates, and reservations. See Configuring Promotion Coupon Codes.
STEPS TO ENABLE
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From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
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Select or confirm the Property.
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Select the Rate Management Group group.
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Activate the Promotion Coupon Codes parameter.
Rate Access Exclusion Updated
For properties with the Reservation Access Control OPERA Control active, you can configure multiple Rate Access Exclusions (supporting up to 2,000 characters) using the same date range across different hubs. In addition, the options to allow the creation and modification of reservations are combined in the Allow Create/Modify Reservation option. See Configuring Rate Code Access Exclusion.
Reservation Authorizations R&A Report Added
The Reservation Authorizations report template is added to Reporting and Analytics (R&A) in the Financial Subject Area and Financial folder.
Tasks Added for Manage End of Day Scheduler
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Create End of Day Scheduler - to create End of Day scheduler job
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Delete End of Day Scheduler - to delete the End of Day scheduler job
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Skip End of Day Scheduler - to skip the End of Day scheduler job
STEPS TO ENABLE
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From the side menu, select Role Manager and select either Manage Chain Roles or Manage Property Roles according to your needs.
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Enter search criteria and click Search.
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Select the role to update, click the vertical ellipsis Actions menu, and select Edit.
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Select the Financials group and grant the Manage End of Day Scheduler, Create End of Day Scheduler, Delete End of Day scheduler, and Skip End of Day scheduler tasks.
UDF Generate Function Added
A newly added GEN_RATE_DISCOUNT generate function posts the generate by deducting the posted amount from the configured amount. See Generate UDF Functions.
| Parameter | Description |
|---|---|
|
Amount |
The configured amount is deducted from the posted amount, and the remaining amount is posted as a generate. If the posted amount is < Amount, then the generate does not post. |
|
Percentage |
The configured percentage is posted as a generated charge. |
Update of Sell Dates on Change of Rate Category Added
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Click Yes. The Start Sell Date and End Sell Date update according to the dates specified in the selected Rate Category.
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Click No. The Start Sell Date and End Sell Date do not update and remain unchanged from the previously configured dates.
See Configuring Rate Code Definition.
CLIENT RELATIONS
Ability to Purge Accounts and Contact Profile Added
The ability to purge Sales Accounts and Contact profiles is added, with the profiles eligible for purge based on the following Profile OPERA Controls and the validation checks listed below during the auto profile purge scheduled process.
|
Purge Contact Profile |
Enables the ability to purge Contact profiles (Available when the Contacts OPERA Control is active). |
|
|
Purge Address Country for Contact Profile |
Purges Contact profiles with no profile activity for the selected country code based on days configured in the Purge Days for Contact Profile OPERA Control. This works in conjunction with the Purge Last Stay Days for Contact Profile and Purge Minimum Stay for Contact Profile OPERA Controls. |
|
|
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Purge Days for Contact Profile |
Define the number of days of no profile activity (for example, Block/Activities/Reservation/Folio) after which Contact profiles are purged. This works in conjunction with the Purge Last Stay Days for Contact Profile, Purge Minimum Stay for Contact Profile, and Purge Address Country for Contact Profile OPERA Controls. Defaults to 365 if no value is configured. Valid values: 1 - 3650. |
|
|
Purge Days for Incomplete Contact Profile |
Define the number of days of no profile activity and without Address1, Address2, and a defined Communication Method (for example, phone, fax, or email) after which Contact profiles are purged. Valid values: Any number of days. |
|
|
Purge Last Stay Days for Contact Profile |
Define the number of days of no stay activity after which Contact profiles are purged. This works in conjunction with the Purge Days for Contact Profile, Purge Minimum Stay for Contact Profile, and Purge Address Country for Contact Profile OPERA Controls. Valid values: Must be greater than the number of the Purge Days for Contact Profile setting. |
|
|
Purge Minimum Stays for Contact Profile |
Define the minimum number of stays required for a Contact profile not to be purged. This works in conjunction with the Purge Days for Contact Profile, Purge Last Stay Days for Contact Profile, and Purge Address Country for Contact Profile OPERA Controls. Valid values: 1 — 20, or null. |
|
Purge Company Profile |
Enables the ability to purge Company profiles. |
|
|
Purge Days for Company Profile |
Define the number of days of no profile activity (for example, Block/Activities/Reservation/Folio) after which Company profiles are purged. Defaults to 365 if no value is configured. Valid values: 1 - 3650. |
|
|
Purge Days for Incomplete Company Profile |
Define the number of days of no profile activity and without Address1, Address2, and a defined Communication Method (for example, Email, Phone, or Fax) after which Company profiles are purged. Valid values: Any number of days. |
|
|
Purge Travel Agent Profile |
Enables the ability to purge Travel Agent profiles. |
|
|
Purge Days for Travel Agent Profile |
Define the number of days of no profile activity for example, Block/Activities/Reservation/Folio) after which Travel Agent profiles are purged. Defaults to 365 if no value is configured. Valid values: 1 - 3650. |
|
|
Purge Days for Incomplete Travel Agent Profile |
Define the number of days of no profile activity and without Address1, Address2, and a defined Communication Method (for example, Email, Phone, or Fax) after which Travel Agent profiles are purged. Valid values: Any number of days. |
|
|
Purge Source Profile |
Enables the ability to purge Source profiles. |
|
|
Purge Days for Source Profile |
Define the number of days of no profile activity (for example, Block/Activities/Reservation/Folio) after which Source profiles are purged. Defaults to 365 if no value is configured. Valid values: 1 - 3650. |
|
|
Purge Days for Incomplete Source Profile |
Define the number of days of no profile activity and without Address1, Address2, and a defined Communication Method (for example, Email, Phone, or Fax) after which Source profiles are purged. Valid values: Any number of days. |
|
|
Purge Group Profile |
Enables the ability to purge Group profiles. |
|
|
Purge Days for Group Profile |
Define the number of days of no profile activity for example, Block/Activities/Reservation/Folio) after which Group profiles are purged. Defaults to 365 if no value is configured. Valid values: 1 - 3650. |
|
|
Purge Days for Incomplete Group Profile |
Define the number of days of no profile activity and without Address1, Address2, and a defined Communication Method (for example, Email, Phone, or Fax) after which Group profiles are purged. Valid values: Any number of days. |
Profiles eligible for purge that pass the validation checks are purged and an entry is added to the Changes Log.
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Profile does not have the History checkbox selected.
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Profile does not have AR account linked to the profile.
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Profile does not have relationships to other profiles.
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Profile does not have an outstanding balance or open folios.
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Profile does not have an active or future reservations.
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Profile does not have outstanding commissions.
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Profile does not have linked active Reservations, Blocks, or Sales Activities.
Once the profiles are purged, an entry is logged in the Changes Log under the Profile Group with the Purge Profile Action Type. See About Profile Purge.
STEPS TO ENABLE
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From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
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Select or confirm the Property.
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Select the Profile group.
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Locate and activate the Purge Contact Profile function and update the settings.
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Locate and activate the Purge Company Profile function and update the settings.
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Locate and activate the Purge Travel Agent Profile function and update the settings.
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Locate and activate the Purge Source Profile function and update the settings.
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Locate and activate the Purge Group Profile function and update the settings.
External Profile ID Updated to 80 Characters
The External Profile ID (Subscription ID) value is updated to accept 80 characters for Profile subscriptions.
IATA Search Using OPERA Cloud Distribution OPERA Control Added
An IATA Search Via OPERA Cloud Distribution OPERA Control is added to the Profile group to enable search
of travel agent profiles by IATA numbers through OPERA Cloud Distribution.
Note:
This is for OPERA Cloud Distribution subscribers with an IATA subscription.STEPS TO ENABLE
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From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
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Select or confirm the Property.
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Select the Profile group.
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Locate and update the IATA Search Via OPERA Cloud Distribution Function.
Invalid Data Not Inserted Into Profiles Created/Updated by HUB Adaptor
For properties receiving profile data from the OPERA Cloud HUB Adapter, data such as Address, Communication, Title, and so on are validated against Interface mappings, defaults, and configured OPERA Cloud values before being inserted or updated in the profile within OPERA Cloud. A new profile is created with the default or converted data, and any invalid codes are included in the profile created in OPERA Cloud Central.
Restricted Status Indicator Added to Linked Profiles
The Linked Profiles panel is updated to display the Restricted Profile status icon when the Restricted checkbox is selected in the linked profile. Hovering your mouse over the icon displays the restriction reason.
Suspended Primary Profile Updated
When the Suspended Primary Membership
Profiles OPERA Control is active, you can view and
edit the values for a suspended profile and process the records with
the new values. See Managing Suspended Membership Profiles.
Suspended Profiles Updated for Duplicate Member Number
For properties integrated with an external
PMS solution using OPERA Cloud Hub Adaptor, profiles suspend in Managing Suspended Membership Profiles if the membership in the incoming profile is a duplicate of an existing
membership in OPERA Cloud Loyalty. This is based on the Allow Duplicate Card Numbers checkbox on the primary
membership type configuration.
User Defined Fields Added to Stay Records
For properties with the Stay Records OPERA Control active, you can view the user defined flex fields in the Stay Records tab. See Viewing Profile History Stay and Revenue Statistics.
COMMISSIONS
Commissions Recalculation Added
For properties with the Commission Handling OPERA Control active, when a Travel Agent/Source Commission Code is updated and reservation commissions are awaiting processing, an asynchronous job is initiated to recalculate the commission amounts. See Managing Travel Agent/Source Commission Details.
COUNTRY SPECIFIC
Country Specific - France - Sample Folio Updated
The following is added generically and should be reviewed by properties in France:
-
Folio Service Type (FOLIO_SERVICE_TYPE) outputs GOODS, SERVICES, or GOODS AND SERVICES, based on the configuration of folio transactions.
-
If all charges on the folio correspond to the Goods Service Type, then the merge code value is GOODS.
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If all charges on the folio correspond to the Services Service Type, then the merge code value is SERVICES.
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If the charges on the folio are a mix of Goods Service Type and Services Service Type, then the merge code value is GOODS AND SERVICES.
-
If there are no charges on the folio (for example, positive and negative payments only), then the merge code is blank.
-
-
Transaction Service Type (TRAN_SERVICE_TYPE) outputs G or S based on the configuration of each transaction.
-
If the Transaction Code of the charge corresponds to the Goods Service Type, then the merge code value is G.
-
If the Transaction Code of the charge corresponds to the Services Service Type, then the merge code value is S.
-
Refer to France - Oracle Hospitality OPERA Cloud Fiscal Reference Guide.
IMPACT OR OTHER CONSIDERATIONS
STEPS TO ENABLE
-
From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
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Select or confirm the Property.
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Select the Cashiering group.
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Locate and activate the Service Types function.
See Updating Customized Stationery with Current Data Model.
Country Specific - Italy - Custom Charge and Redemption Summary Report Updated
The following is added generically and should be reviewed by properties in Italy:
-
The Nights column populates with the number of total person nights for all reservations within the Length of Stay.
-
The Guests column populates with the number of total unique guests for all reservations within the Length of Stay.
-
The Paying Guests section includes guests who pay full and partial Custom Charges.
-
The Exempted Guests section includes guests who are fully exempt and partial exempt from Custom Charges.
Refer to Italy - Oracle Hospitality OPERA Cloud Fiscal Reference Guide.
Country Specific - Italy - E-Invoice Exports Updated
Note:
If the Italy E-Invoice Exports (IT_E-INVOICE, IT_E-INVOICE_DAY) are configured in the property, rename the existing exports and create them new from the template for the new changes to take effect.Refer to Italy - Oracle Hospitality OPERA Cloud Fiscal Reference Guide.
Country Specific - Italy - E-Invoice Wrapper Exports Updated
Note:
If the Italy E-Invoice Wrapper Exports (IT_E-INVOICE_W, IT_E-INVOICE_W_DAY) are configured in the property, rename the existing exports and create them new from the template for the new changes to take effect.Refer to Italy - Oracle Hospitality OPERA Cloud Fiscal Reference Guide.
STEPS TO ENABLE
Note:
If the Italy E-Invoice Exports (IT_E-INVOICE, IT_E-INVOICE_DAY) or Italy E-Invoice Wrapper Exports (IT_E-INVOICE_W, IT_E-INVOICE_W_DAY) are configured in the property, rename the existing exports and create them new from the template for the new changes to take effect.Rename the existing exports:
-
From the side menu, select OPERA Cloud, select Miscellaneous, select Exports, and then select Country.
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Enter search criteria and then click Search.
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Select the existing IT_E-INVOICE or IT_E-INVOICE_W Export in the search results, click the vertical ellipsis Actions menu, and select Edit.
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Update the Export Name.
-
Click Save.
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Select the existing IT_E-INVOICE_DAYor IT_E-INVOICE_W_DAY Export in the search results, click the vertical ellipsis Actions menu, and select Edit.
-
Update the Export Name.
-
Click Save.
-
From the side menu, select OPERA Cloud, select Miscellaneous, select Exports, and then select Country.
-
Click New from Template.
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Search and select IT_E-INVOICE or IT_E-INVOICE_W.
-
Click Create and Continue.
-
Click New from Template.
-
Search and select IT_E-INVOICE_DAY or IT_E-INVOICE_W_DAY.
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Click Create and Continue.
Country Specific - Lithuania - Updated Print Fiscal Information Folio
The following changes to functionality are generic but are of interest to properties in Lithuania.
Print Fiscal Information Folio functionality should not be activated in countries where the generation of an Information Folio as an electronic invoice does not comply with fiscal/legal requirements.
The existing Print Fiscal Information Folio OPERA Control is updated to be visible only when the Fiscal Folio Printing OPERA Control is active, and the Supporting Documents OPERA Control is inactive.
The Update Sequence Numbers toolbox utility is updated to display a new sequence for Fiscal Information Folio when the Print Fiscal Information Folio OPERA Control is on active, to update the sequence if required.
Refer to: Lithuania - Oracle Hospitality OPERA Cloud Fiscal Reference Guide.
Country Specific - Philippines - BIR Functionality Updated
BIR functionality is updated to generate the related BIR documents (BIR Folio/Invoice, Official Receipt, and/or Acknowledgement (Receipt) during the folio generation process for payment method Direct Bill/City Ledger in Billing and Passerby.
The sample_folio_philippines.rtf is updated. The Billing No. line with merge code INVOICE_NO is no longer included by default as it is no longer required for Direct Bill/City Ledger BIR Invoices. If required, you can add the merge code to the folio during customization.
Refer to Philippines - Oracle Hospitality OPERA Cloud Fiscal Reference Guide.
Country Specific - Poland - PL_JPK_FA Export Updated
The PL_JPK_FA Export is updated to include all requirements for Version 3 and Version 4 of the Export.
You must recreate the Export from the template for these changes to take effect.
Refer to Poland - Oracle Hospitality OPERA Cloud Fiscal Reference Guide.
STEPS TO ENABLE
-
From the side menu, select Administration, select Financial, select Cashiering Management, and then select Folio Types.
-
Click New.
-
Enter a value for Folio Type and select Internal.
-
Click Save.
-
From the side menu, select OPERA Cloud, select Miscellaneous, select Exports, and then select Country.
-
Enter search criteria then click Search.
-
Select the PL_JPK_FA Export, click the vertical ellipsis Actions menu, and select Delete.
-
Click New from Template.
-
Search and select PL_JPK_FA.
-
Click Create and Continue.
Country Specific - Portugal - PT_SAFT_104 Country Export Updated
In a scenario where a Deposit Folio or Auto Credit Bill is generated upon check-in, changes are made to ensure proper recording in the PT_SAFT_104 Export.
Country Specific - Portugal - PT_SAFT_104 Export Updated
Properties in Portugal shoud review the following updates:
The PT_SAFT_104 Export is updated in a scenario where an accounts receivable payment is posted as an unallocated payment. The amount is included in the <DebitAmount> tag in the export.
Refer to Portugal - Oracle Hospitality OPERA Cloud Fiscal Reference Guide.
STEPS TO ENABLE
Note:
If the PT_SAFT_104 export exists, rename the existing export and create a new PT_SAFT_104 export from the export template.-
From the top menu, select Miscellaneous, select Exports, and then select Country.
-
Enter search criteria then click Search.
-
Select the existing PT_SAFT_104 export in the search results, click the vertical ellipsis Actions menu, and select Edit.
-
Update the Export Name.
-
Click Save.
Create a new export from template:
-
Click the New From Template action link.
-
From the Template list, select PT_SAFT_104, and then select Create and Continue.
-
Click Save.
Country Specific - Portugal - Simple Folio for Post It Functionality
The following are available when Country Mode = PT.
OPERA Controls
OPERA Control Simple Folio is available and set to On by default.
Simple Folio Limit (default value 100.00)
Note:
If no value is set in the Simple Folio Limit setting, no validation is carried out.Sample Folio Parameter
Note:
If Simple Folio is set to Off, you must not use Post It, as incorrect folio types will be generated and cause the PT_SAFT_104 export to display errors when uploaded.Post It
Note:
If no value is set in the Simple Folio Limit setting, the following appears to the user when trying to generate a Post It folio: “Error: Simple Folio cannot be generated. Please enter a value in Simple Folio Limit setting.”When trying to generate a Post It folio for more than the amount in the Simple Folio Limit setting, an error appears informing you that you are exceeding the Simple Folio Limit and the amount entered into the Simple Folio Limit OPERA Control.
Changes Log
A record appears in the Changes Log when each Post It folio is generated.
Post It Folio
-
Guest Name “Consumidor final”
-
Tax ID “999999999”
PT_SAFT_104 Export
-
CompanyName “Consumidor final”
-
CustomerTaxID “999999990”
-
Customer ID “999999999”
Note:
In Portugal, you cannot generate Debit Folios from Post It/Passerby. When OPERA Control Debit Folio is switched ON, OPERA Control Post It cannot be activated.Refer to Portugal - OPERA Cloud Fiscal Primary Data Document.
Country Specific - Portugal - Simple Folio Updated
The following functionalities are available when Country Mode = PT.
OPERA Controls
The Simple Folio OPERA Control is available and active by default.
A Simple Folio Limit OPERA Control setting is enabled and defaults to100.00.
Note:
If no value is set in the Simple Folio Limit setting, no validation is carried out.Simple Folio Parameter
Note:
If the Simple Folio OPERA Control is inactive, you must not use Post It, as incorrect folio types will generate and cause the PT_SAFT_104 export to display errors when uploaded.Deposit Folio
When a Deposit Folio is generated, if the amount is less than or equal to the value in Simple Folio Limit OPERA Control, and the Payment Method selected does not exist in the Exclude Payment Methods from Simple Folio OPERA Control, the following message appears: "Would you like to generate a Simple Folio." If you select Yes, a Simple Folio (Folio Type FS) is generated. If you select No, a Regular Folio (Folio Type FR) is generated.
When a Deposit Folio is generated, if the amount is more than the value in the Simple Folio Limit OPERA Control, no message is displayed to the user, and a Regular Folio (Folio Type FR) is generated.
If a Deposit Folio is generated, and the payment method selected exists in the Exclude Payment Methods from Simple Folio OPERA Control, a Regular Folio (Folio Type FR) is always generated, regardless of the amount of the folio.
Billing/Quick Check Out
When a Folio is generated, if the amount is less than or equal to the value in the Simple Folio Limit OPERA Control, and the Payment Method selected does not exist in the Exclude Payment Methods from Simple Folio OPERA Control, the following message appears: "Would you like to generate a Simple Folio." If you select Yes, a Simple Folio (Folio Type FS) is generated. If you select No, a Regular Folio (Folio Type FR) is generated.
When a Folio is generated, if the amount is more than the value in Simple Folio Limit OPERA Control, no message appears, and a Regular Folio (Folio Type FR) is generated.
If a Folio is generated, and the payment type selected exists in the Exclude Payment Methods from Simple Folio OPERA Control, regardless of the amount of the folio, a Regular Folio (Folio Type FR) is generated unless the payment method is Direct Bill/City Ledger when a Regular AR Folio (Folio Type FT) is generated.
Passerby
When a Passerby Folio is generated, if the amount is less than or equal to the value in the Simple Folio Limit OPERA Control, and the Payment Method selected does not exist in the Exclude Payment Methods from Simple Folio OPERA Control, the following message appears: "Would you like to generate a Simple Folio." If You select Yes, a Simple Folio (Folio Type FS) is generated. If you select No, a Regular Folio (Folio Type FR) is generated.
When a Passerby Folio is generated, if the amount is more than the value in the Simple Folio Limit OPERA Control, no message appears and a Regular Folio (Folio Type FR) is generated.
If a Passerby Folio is generated, and the payment type selected exists in the Exclude Payment Methods from Simple Folio OPERA Control, regardless of the amount of the folio, a Regular Folio (Folio Type FR) is generated unless the payment method is Direct Bill/City Ledger when a Regular AR Folio (Folio Type FT) is generated.
Changes Log
A record appears in the changes log Group = Posting when a folio is generated.
Accounts Receivable
Generating a new invoice in AR, a Regular AR Folio (Folio Type FT) is always generated.
Kiosk/OWS
Generating a folio from a Kiosk or OPERA Web Self-service (OWS), a Regular Folio (Folio Type FR) is generated unless the payment method is Direct Bill/City Ledger when a Regular AR Folio (Folio Type FT) is generated.
PT_SAFT_104 Export
The current PT_SAFT_104 export automatically displays records for the Simple Folios generated from Deposit Folio, Billing, Quick Check Out, Passerby, and Post It. The only change to the PT_SAFT_104 export is that records for Post It Simple Folios are now included.
-
CompanyName Consumidor final.
-
CustomerTaxID 999999990.
-
Customer ID 999999999.
Note:
In Portugal, you cannot generate Debit Folios from Post It/Passerby. When Debit Folio OPERA Control is active, the Post It OPERA Control cannot be activated
Country Specific - Serbia - Print Fiscal Pro-Forma Folio Added
Note:
The following changes to functionality are generic but are of interest to properties in Serbia.Properties should not activate Print Fiscal Pro-Forma Folio in countries where the generation of an electronic invoice as a Pro-Forma Folio does not comply with fiscal/legal requirements.
The Print Fiscal Pro-Forma Folio OPERA Control is added to the Cashiering group and is only visible when the Fiscal Folio Printing OPERA Control is active and the Supporting Documents OPERA Control is inactive.
The Update Sequence Numbers Toolbox utility is updated to display a new sequence for Fiscal Pro-Forma Folio for update of the sequence if required.
Refer to Serbia - Oracle Hospitality OPERA Cloud Fiscal Reference Guide.
STEPS TO ENABLE
-
From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
-
Select or confirm the Property.
-
Select the Cashiering group.
-
Locate and activate the Print Fiscal Pro-Forma Folio parameter.
Country Specific - Spain - ES_SII Export Added to R&A
The following is generically available in Reporting and Analytics (R&A), but should be reviewed by properties in Spain.
Note:
Full details showing how to configure and run the ES_SII.xml to provide the required data is available in the ICCP Documentation for Spain (ICCP Document ID DOC8843).Refer to Spain - Oracle Hospitality OPERA Cloud Fiscal Reference Guide.
Country Specific - Spain - Sample Police Registration Card Template Updated
-
ID_TYPE_SUPPORT
-
ID_NUMBER_SUPPORT
-
NATIONALITY (ISO 3166-1 Alpha-3 standard - code and description)
-
STATE_DESC
-
COUNTRY (ISO 3166-1 Alpha-3 standard - code and description)
-
NATIONALITY_CODE
-
NATIONALITY_DESCRIPTION
-
ADDRESSEE_ADDRESS1
-
ADDRESSEE_ADDRESS2
-
ADDRESSEE_ADDRESS3
-
ADDRESSEE_ADDRESS4
-
ADDRESSEE_CITY_DESCRIPTION
-
ADDRESSEE_STATE_CODE
-
ADDRESSEE_ZIP_CODE
-
ADDRESSEE_COUNTRY_CODE
-
ADDRESSEE_COUNTRY_DESCRIPTION
-
ADDRESSEE_TITLE
-
ADDRESSEE_FULL_ADDRESS
-
TITLE_CODE
-
ADDRESS1
-
ADDRESS2
-
ADDRESS3
-
ADDRESS4
-
EMAIL_ADDRESS (Primary)
-
PHONE_NUMBER (Primary)
Refer to Spain - Oracle Hospitality OPERA Cloud Fiscal Reference Guide for details on how to update the ID_TYPE_SUPPORT and ID_NUMBER_SUPPORT merge codes to display the ID Type configured for Support documentation in OPERA Cloud.
STEPS TO ENABLE
-
From the top menu, select Miscellaneous, select Manage Reports, select Show Internal checkbox, and then select Police Registration Cards.
-
Select New Report, select Customized Report, select sample_police_reg_card from the Sample Report list of values, and then select Download Sample Report and Download Sample Data.
-
In Microsoft Word with BI Publisher installed, open the sample_police_reg_card.rtf, select Sample XML, and then select the sample_police_reg_card.xml.
-
Add the required fields and save the customized police registration card with a name not starting with sample.
-
In Create Reports, select Choose File, then select the customized police registration card.
-
Select Report Group Police Registration Cards and enter data in other fields as required.
-
Click Save.
Country Specific - Türkiye - Updated Resmimusteri, Resmi Musteri Listesi, and KBS Reports Added to R&A
The following are generically available in Reporting and Analytics (R&A) but should be reviewed by properties located in Türkiye.
Note:
Full details showing how to configure and run the RESMI MUSTERI LISTESI.xml and KBS.xml to provide the required data is available in the ICCP OPERA Cloud Documentation for TurkeyRefer to Türkiye - Oracle Hospitality OPERA Cloud Fiscal Reference Guide.
DISTRIBUTION
API - putPropertyStatus and getPropertyStatus Operations Added
The following operations are added in Distribution Onboarding:
putPropertyStatus: Allows distribution partners to update the Channel Property status of a channel with a property. The connection status can be changed to TEST/MAINTENANCE if the existing connection status is NEW. If the existing connection status is TEST, it can be changed to MAINTENANCE.
Channel Management Options Added
A Channels menus is added to Distribution Administration and, depending on your
subscriptions, specific channels are listed for activation. This feature
is available from a Property location only.
See Distribution Administration.
Note:
Some channels may require assistance from the Oracle Distribution Services team to enable.
A Channel Availability menu is added to the Distribution Administration menu.
A Channel Messages menu is added to the Distribution Administration.
A Channel Publication menu is added to the Distribution Administration.
IMPACT OR OTHERS CONSIDERATIONS
These menus are available only when using OPERA Cloud Distribution 25.1 or higher.
Make sure you have the necessary tasks assigned at the cluster level and property level in OPERA Cloud Distribution.
Configure Rate Plan Type on Channel Rate Plan Level Added
You can configure
a Channel Rate Plan type from the Channel Rate Plan interface that
is available at both the Distribution and the Financials menus in
OPERA Cloud.
A Rate Plan type configured on the Channel level takes priority and overwrites the Rate Plan type selected in Distribution attributes on property rate plan level.
Channel Rates UI List view under the Distribution menu:
Channel Rates Edit Flow UI under the Distribution menu:
Channel Rates UI under Financials > Rate Management menu:
IMPACT OR OTHER CONSIDERATIONS
This new field is available only when using OPERA Cloud Distribution 25.1 or higher.
Make sure you have the necessary tasks assigned at the cluster level and property level in OPERA Cloud Distribution.
Search for Channel Rates on Cluster Level Added
New Smart search
options added to the Channel Rates screen enhance search for channel
rate mapping across multiple channels and properties. This feature
is available on both Property and Hub levels. See Configuring Channel Rate Plans.
Channel Rates Search in the HUB Level:
Channel Rates Search in the Property Level:
IMPACT OR OTHER CONSIDERATIONS
You must have the necessary tasks assigned to your role at the cluster level and property level in OPERA Cloud Distribution.
EVENTS
-
Oracle Hospitality OPERA Cloud Service, Sales and Event Management Essentials Edition.
-
Oracle Hospitality OPERA Cloud Service, Sales and Event Management Standard Edition.
-
Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition.
Features that are specific to the Sales and Event Management Premium
Edition are marked with the Premium badge.
Budget Forecast Configuration Updated
For properties with the Budget Forecast OPERA Control active, an option to view Actual, Actual-Forecast Variance%, and Actual-Budget Variance% is added to the the Catering Tab of the Budget Forecast Configuration.
Discount Percentage Added to Catering Package
For properties with the Catering Packages OPERA Control active, you can specify the discount percentage to the Catering Package price while adding a catering package. See: Managing Catering Packages on Blocks.
Event Flex Links Added
For properties with Catering Events OPERA Control active, you can use Page Composer to customize the Event Overview panel to add user defined URL flex links to the Event Overview panel. Flex links can be a static URL or a dynamic URL, passing attributes such as Block ID and Event ID as URL parameters. See Launching External Websites Using Flex Links.
Keyboard Access Key Added in Events
When creating or editing events, you can press F9 to launch the Space list of values. See Keyboard Navigation.
FRONT DESK
Check In Initiated By Field Added
-
Arrivals screen - Search field and result column.
-
Advance Checked In - Search field and result column (Available when the Advance Check in OPERA Control is active).
-
Arrivals with Deposit Balance - Search field and result column.
-
In House - Search field and result column.
-
Reservation Presentation (Overview) - Field.
The field displays the OPERA Cloud User when the check-in/advance check-in is initiated. The field displays the value being sent to OPERA Cloud when an external system/web service (for example MOBILE, KIOSK) initiates the check-in.
Default Source Code for Walk In Reservations OPERA Control Added
A Default Source Code for Walk In Reservations OPERA Control is added to the Front Desk group for defining the default Source Code value for walk-in reservations. If the reservation rate code has a Source Code defined, the rate code source code takes precedence over the Default Source Code for Walk In Reservations OPERA Control value.
STEPS TO ENABLE
-
From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
-
Select or confirm the Property.
-
Select the Front Desk group.
-
Locate and update the Default Source Code for Walk In Reservations setting.
-
Click Save.
INTEGRATIONS
Fiscal Integration Updated - Fiscal Business Events
Fiscal Business Events
The following Fiscal Business Events data elements are added:
Reservation Fiscal Business Events
-
The following data elementsModule Name RESERVATION, action types NEW RESERVATION, UPDATE RESERVATION, CANCEL, CHECK IN, and CHECK OUT are improved to always inform you of the amount in local property currency:
-
RATE AMOUNT NET
-
RATE AMOUNT GROSS
-
AVG RATE AMOUNT NET
-
AVG RATE AMOUNT GROSS
-
-
The following data elements are added:
-
EXCHANGE RATE (currency rate for each rate code in reservation)
-
CURRENCY EXCHANGE TYPE (currency exchange type for each rate code in reservation)
-
-
The following Fiscal Export Mappings are added as data elements in the Fiscal Business Events:
-
MARKET CODE
-
RESORT
-
STATE (added in NEW RESERVATION, UPDATE RESERVATION, CANCEL, CHECK IN. CHECK OUT already had this mapping)
-
DISTRICT
-
CITY
-
Additional Business Events for the linked profile (UPDATE PROFILE) and Accompanying Guest Profile (ACCOMPANYING PROFILE).
- The following Fiscal Export Mappings are added as data elements
in the Fiscal Business Events:
-
ID TYPE
-
ID COUNTRY
-
RESORT
- COUNTRY
-
NATIONALITY CODE
-
STATE
-
CITY
-
GENDER
-
Profile Fiscal Business Events
Module Name PROFILE, action types NEW PROFILE and UPDATE PROFILE.
-
The following Fiscal Export Mappings are added as data elements in the Fiscal Business Events:
-
ID TYPE (only in UPDATE PROFILE)
-
ID COUNTRY (only in UPDATE PROFILE)
-
RESORT
-
COUNTRY
-
NATIONALITY CODE
-
STATE
-
CITY
-
GENDER
-
Cashiering Fiscal Business Events
Module Name CASHIERING, action types NEW POSTING WITH GENERATES and DELETE POSTING WITH GENERATES.
-
The following Fiscal Export Mappings are added as data elements in the Fiscal Business Events:
-
TRANSACTION CODE
-
RESORT
-
Availability Fiscal Business Events
Module Name AVAILABILITY, action type SUMMARY TOTALS.
-
The following Fiscal Export Mappings are added as data elements in the Fiscal Business Event
-
RESORT
-
ROOM TYPE
-
Universal Payload
-
The following Fiscal Export Mappings are added as data elements in the Universal Payload:
-
PROPERTY_CODE
-
DISTRICT_CODE
-
Fiscal Integration Updated - Fiscal Folio Parameters
Fiscal Folio Parameters
The SID Template for Fiscal Partners BASWARE, GENERIC1, GENERIC2, and GENERIC3 features new Fiscal Folio parameters to enhance OPERA Cloud Administration. The manually added Fiscal Folio parameters are not overwritten by upgrades in OPERA Cloud.
-
Description: Used to specify the Supplier Accounting Party Endpoint Scheme ID
-
Default Value: Null/Blank
-
Description: Used to specify the Company Tax ID
-
Default Value: Null/Blank
-
Description: Used to specify the Financial Institution ID for the Payment Means
-
Default Value: Null/Blank
-
Description: Used to specify the Supplier Endpoint ID
-
Default Value: Null/Blank
-
Description: Used to specify the Supplier's Contact e-mail
-
Default Value: Null/Blank
Fiscal Payload Descriptions Updated
The descriptions for Fiscal Partners > Fiscal Payloads are updated to ensure the required functionality is selected.
|
Fiscal Payload |
Description |
|
CHECK OUT |
At Check Out only, all transactions from all folio windows are consolidated into a single payload. Do not select this option when each folio is required to generate a separate payload. |
|
FOLIO GENERATION |
Each time a folio is generated with a Bill Number, the transactions from the folio window are included in the payload. Select this when each folio is required to generate a separate payload. |
Note:
There is no change to the Fiscal Payload functionality, only the description of the Fiscal Payload type is updated. See Configuring Fiscal Partners.
Interface Monitoring Added
An Interface Monitoring menu added to the OPERA Cloud Exchange menu provides the ability to monitor interfaces. Interface Monitoring allows you to monitor the status of OPERA Electronic Distribution Suite (OEDS) services, OPERA Xchange Interface (OXI) services, and Communication Methods that define how the OXI interface sends and receives messages.
STEPS TO ENABLE)
-
From the side menu, select Role Manager and then select either Manage Chain Roles or Manage Property Roles according to your needs.
-
Enter search criteria and click Search.
-
Select the role to update, then click the vertical ellipsis Actions menu, and select Edit.
-
Select the Exchange Interfaces group and grant the Legacy Interface Monitoring task.
-
Click Save.
Multiple Guest Room Key Feature Updated
When the Multiple Guest Room Key OPERA Control is active in the property, the Room Key Deleted Business Event under the Reservation module is sent when the Key is deleted.
The Room Key Deleted Action type captures the logging of the deleted key.
-
“Delete Key” manually (Radio Button) from Create Key Panel: All the multiple keys of the room to be deleted to trigger the Business Event.
-
“Lost Key” manually (Radio Button) from Create Key Panel: All multiple keys are deleted in “Lost key” and it triggers Delete Key Business Event.
-
“Check Out” of the reservation.
-
“Room Move” of the Room/Reservation when Hotel is using “Offline Key interface.”
-
“Reverse Check In” of the Reservation.
-
“Scheduled Check Out” of the Reservation.
-
“Auto Check Out” of the Reservation.
Reservation Business Events Updated
For properties with the Accompanying Guests and the Attach and Detach Accompanying Guest OPERA Controls active, New and Update Reservation business events are updated with data elements for attaching and detaching accompanying guests. See Configuring Business Events.
INVENTORY
Attach/Detach Room Types to/from Rate Codes Added
Room Type Configuration is updated with the ability to attach and detach room types to or from rate codes and their pricing schedules. See Configuring Room Types.
Daily Inventory Item Configuration Added
For properties with the Item Inventory and/or Event Resources OPERA Controls active, a new Daily Inventory Configuration feature manages the adjustment of inventory items for selection in reservations and catering events. See Configuring Inventory Item Daily Quantities.
Manage Restrictions Changes Log Search Updated
-
Start Date -The changes log start date. The start date and end date cannot exceed 21 days.
-
End Date - The changes log End date. The start date and end date cannot exceed 21 days.
-
Restriction Types - Select the down arrow to choose the restriction type (s) you want to search. For more information, see Restrictions.
-
Room Classes - Select the Room Classes from a list you want to search. You can select a maximum of 10 Room Classes at a time.
-
Room Types - Select the Room Types from a list you want to search. You can select a maximum of 10 Room Types at a time.
-
Rate Categories - Select the Rate Category(s) from a list to you want to search (available when the Rate Category Restrictions OPERA Control is enabled). You can select a maximum of 10 Rate Categories at a time.
-
Rate Codes - Select the Rate Code from a list you want to search. You can select a maximum of 10 Rate Codes at a time.
Manage Restriction Updated
For properties with the Restrictions OPERA Control active, Manage Restrictions is updated to disable the Rate Category and Rate Code fields when the House checkbox is selected. See Managing Restrictions.
Scheduled Room Moves Added to Property Availability
The Advanced Daily Details OPERA Control is added to the Reservations group to provide the forecasting visibility of scheduled room moves appearing in the Property Availability. See Property Availability.
A Scheduled Room Moves row is added at the House level and provides the count of room moves for a specific date.
-
Scheduled Room Moves-Out is the number of reservations with a Scheduled Room Move moving out from a specified room type for a specified date.
-
Scheduled Room Moves-In is the number of reservations with a Scheduled Room Move moving in to a specified room type for a specified date.
By clicking the link available in the number displayed at the rows mentioned above, the Scheduled Room Moves screen opens with a list of details related to room moves. See Managing Scheduled Room Moves.
STEPS TO ENABLE
-
From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
-
Select or confirm the Property.
-
Select the Reservations group.
-
Activate the Advanced Daily Details function.
MEMBERSHIP
Auto Issue Awards OPERA Control Added
An Auto Issue Awards OPERA Control is added to the Membership group to control the visibility
of the Issue Awards action in Calculate Membership Points.
STEPS TO ENABLE
-
From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
-
Select or confirm the Property.
-
Select the Membership group.
-
Locate and update the Auto Issue Awards Function.
Change Member Numbers Added for Suspended Stays
In OPERA Cloud Central, when processing Suspended
Stays, you have the option to change membership numbers associated
with the suspended stay before processing. See Managing Suspended Membership Profiles.
Manage All Transactions Added to Manage Membership Claims
When the Membership Claims OPERA Control is active, Manage Membership Claims lets you access
and manage all transactions when managing membership claims. Additionally,
you can view profile details and perform profile related actions using
the Profile Overview link (stay records and membership transactions)
for a given profile and perform the following actions:
-
View details for the given stay record or membership transactions.
-
Add or replace membership details for a stay record with the Checked record type if no membership or a wrong membership was attached to the stay, and you do not want to do an adjustment to reassign points to a different membership.
Also, you can view Profile details and perform profile related actions using the Profile Overview link.
Member Card History Added
When the Save Card Number History checkbox is selected in the Card Number Details for the primary
membership type, you can view all historical card numbers issued and
updated for the member from the profile membership panel.
Membership Type Rules with Rounding Options Updated
Revenue based Membership Type Rules are updated
with additional Rounding options (Rounding Up, Rounding Down, and
Universal Rounding) so that points credited to the member's profile
are rounded based on the rounding option configured.
-
Rounding Up - Round up to next integer, for example 12.67 or 12.19 to 13.
-
Rounding Down - Round down to next integer, for example 12.67 or 12.19 to 12.
-
Universal Rounding - Round to the nearest integer, for example 12.50 to 13 and 12.49 to 12.
See Configuring Membership Type Rules (Point Calculation Rules).
Points Calculation Rules Configuration Updated
Origin Groups and Source Groups are added to Membership Type Rules configuration.
Additionally, the Reservation Channel list is renamed Origin Code.
STEPS TO ENABLE
-
From the side menu, select Role Manager, and then select either Manage Chain Roles or Manage Property Roles according to your needs.
-
Enter search criteria and click Search.
-
Select the role to update, click the vertical ellipsis Actions menu, and select Edit.
-
Select the Client Relations Admin group and grant the following tasks: Origin Groups, New/Edit Origin Groups, Delete Origin Group, Source Groups, New/Edit Source Groups, and Delete Source Groups.
-
Click Save.
Stay Date Added on Reservation Awards Panel
For properties with the Awards Points Redemption OPERA Control active, the Stay Date displaying the date the award was redeemed
or will be redeemed is added to the Awards panel. Click the plus sign
to expand the rate displayed by the Stay Date. See Viewing Reservation Awards.
Suspended Profiles Search Updated
-
Last Name
-
Insert Date From
-
Insert Date To
-
Membership Number
See Managing Suspended Membership Profiles.
MISCELLANEOUS
Brand Code and Show Inactive Added to Property Configuration
A Brand Code list field and Show Inactive action link are added to Property Configuration search. See Configuring Properties.
Detail Link Count Display Updated
The Details Links displayed in search results and presentation pages are updated to appear (25+) when the actual number of records exceeds 25. See Presentation Pages.
Enterprise Management Menu Added
An Oracle Hospitality
Enterprise Management menu option is added to the side menu for launching
OPERA Cloud Enterprise Management.
IMPACT OR OTHER CONSIDERATIONS
Make sure you add an Enterprise level role to your user in OPERA Cloud Identity Management.
Multiple Field Lengths Increased
-
Department Codes: Increased to allow 10 characters.
-
Out of Order and Out of Service Reasons Code: Increased to allow 10 characters.
-
Display Sets Codes: Increased to allow 10 characters.
-
Routing Codes: Increased to allow 16 characters.
-
Cancellation Reasons: Increased to allow 10 characters.
-
Cancellation Penalties: Increased to allow 10 characters.
-
Source Code: Increased to allow 10 characters.
-
Preference Groups: Increased to allow 19 characters.
-
Comp Routing Codes - Increased to allow 15 characters.
-
Increased the length of chain and property Codes (for property brochure) defined in Template to 20 characters when the Multi Property OPERA Control is active (consistent with code length when the Multi Property OPERA Control is inactive).
-
Out of Order and Out of Service Reasons: Increased to allow 44 characters.
-
Cashier Name: Increased to allow 2000 characters.
-
Rate Categories: Increased to allow 48 characters.
-
Package Code: Increased to allow 64 characters Routing Codes:
-
Increase to allow 58 characters.
-
Cancellation Reasons: Increased to allow 49 characters.
-
Alert Messages: Increased to allow 2000 characters.
-
Source Code: Increased to allow 41 characters.
-
Special Requests: Increased to allow 88 characters.
-
Comp Routing : Increased to allow 2000 characters.
New Business Event Added to New, Update, and Delete Trace Element
-
NEW TRACE
-
UPDATE TRACE
-
DELETE TRACE
STEPS TO ENABLE
-
From the side menu, select Administration, select Interfaces, and then select Business Event Configuration.
-
Select or confirm the Property.
-
Select the External System.
-
Select the Reservations Module.
-
Locate and update the New/Update/Delete Trace Business Event.
-
Add RESERVATION TRACE ID.
-
Click Save.
Page Composer User Defined Links Modes Added
The Launch URL in New Tab page composer checkbox option for User Defined Flex links is updated to a Launch URL Modes selection list. You can use the list to select a launch method for the external website or web-app.
-
New (Browser) window
-
New (Browser) tab
-
Pop-up window (with the window dimensions defined by an API from the external website)
Note:
Existing flex links must be updated to select a value for Launch URL Mode.
For more information, see Launching External Websites using Flex Links.
STEPS TO ENABLE
-
Enable Page Composer at chain, property/hub, as required. See Using Page Composer to Customize Pages.
-
Launch the page with the flex link configured.
-
Select the gear icon to customize the panel containing the flex link.
-
Click the pencil icon for the flex link.
-
Select a Launch URL Mode value from the list.
-
Click Save.
-
Click Close Customization.
-
Disable Page Composer from the settings menu. See Managing Application Settings.
Performance Meter Updated
The Performance Meter is updated with a Cloud Speed Test option to provide network performance details. See Performance Meter.
MOBILE
OPERA Cloud Mobile Tasks Added
-
Access OPERA Cloud Mobile - Task Companion
-
Access OPERA Cloud Mobile - Room Maintenance
-
Access OPERA Cloud Mobile - Room Status
-
Access OPERA Cloud Mobile - Post It
IMPACT OR OTHER CONSIDERATIONS
Note:
You must have the following user tasks assigned to your roles to action in the respective modules of OPERA Cloud Mobile (PWA):-
Post-It user task under the Financials user task group and Cashier Id.
-
Maintenance user task under the Room Maintenance user task group.
-
Manage Room Status user task under the Inventory user task group.
-
Task Sheets user task under the Inventory user task group.
STEPS TO ENABLE
Note:
The tasks in Step 3 below are pre-selected on roles after the upgrade if the role already had other related tasks assigned.-
From the side menu, select Role Manager and then select either Manage Chain Roles or Manage Property Roles according to your needs.
-
Enter search criteria and click Search.
-
Select the role to update, click the vertical ellipsis Actions menu, and select Edit.
-
Select the OPERA Cloud Mobile group and assign the Access OPERA Cloud Mobile - Task Companion, Access OPERA Cloud Mobile - Room Maintenance, Access OPERA Cloud Mobile - Room Status, and Access OPERA Cloud Mobile - Post It tasks.
-
Click Save.
-
Person Discrepancy Added to Task Companion and Room Status
-
By default, the Number of Guests field displays a person’s value from Front Office guests, however, you can edit the value in the field (increase or decrease) to create a person discrepancy.
-
When a room has person discrepancy, a Person Icon appears on the Room bar.
PWA Task Companion Updated
For properties with the Advanced Daily Details OPERA Control active and a scheduled room move set up on a reservation, the OPERA Cloud Mobile PWA Task Companion displays Move out to Room and Move in from Room indicators with a scheduled move time. For properties with the Maintenance OPERA Control active, the Maintenance action icon in PWA Task Companion displays a count of unresolved maintenance requests.
Room Status Updated With Unit Status
-
Creating or modifying Out of Order rooms, the unit status reasons list displays reasons configured with the Deduct Inventory checkbox selected.
-
Creating or modifying Out of Service rooms, the unit status reasons list displays reasons configured with the Deduct Inventory checkbox not selected.
Task Companion Updated with Back To Back Reservations
For properties with the Back to Back Handling for Linked Reservations OPERA Control active, a back-to-back reservation icon appears in the Room Bar of Task Companion when a room has both a back-to-back departure and a next arrival reservation on the same business date. See PWA - Task Companion.
PROPERTY APIs
BLK Async - getBlockAllocationSummary Operation Updated
The getBlockAllocationSummary operation for the Block Async API (BLK Async API) is updated to include the currency element at the block level. When you send the request for the allocationSummary, and the currency information is available, it is returned in the response at the block level.
BLK Async - recalculateRoomForecast Operation Added
The recalculateRoomForecast async operation is added in the Block Async API, enabling you to recalculate the room forecast on the room and rate grid every time there is a change that impacts the forecasted revenue. The changes that impact the forecasted revenue are adding or changing a rate code to the block header, shifting the block to a new date where the rate code has a different schedule, adding or changing a rate code transaction to the existing rate, and adding or changing packages on the block header.
BLK - getBlockAvailability Operation Updated
The getBlockAvailability operation in the Block API (BLK) is updated with the addition of a new attribute called availableSellLimit. The availableSellLimit is added to the response of getBlockAvailability and indicates the number of rooms available that are left and available to sell from the sell limit of the block.
BLK - getBlock Operation Updated
The getBlock operation in the Block API (BLK) is updated to include a new query parameter, fetchRoomTypesWithInventory. In the request, if you set the fetchRoomTypesWithInventory to true, the response provides allotment details records that have rooms.
BLK - getBlocks Operation Added
-
cateringOnly - filter blocks that are marked as Catering only. Only Catering only blocks are returned when true.
-
marketCode - filter blocks based on market code. If not provided, all of the blocks will be returned.
-
sourceCode - filter blocks based on source code, If not provided, all the blocks will be returned.
BLK - setBlockExchangeInterfaces and getBlockExchangeInterfaces Operations Added
A new setBlockExchangeInterfaces operation is added to the Block API (BLK). The setBlockExchangeInterfaces allows you to set exchange interfaces configured for a particular block. Business events information for that particular block are then sent to the selected exchange interfaces.
A new getBlockExchangeInterfaces operation is added to the Block API (BLK). The getBlockExchangeInterfaces allows you to retrieve the exchange interfaces configured for a particular block. Those exchange interfaces receive business event information for the particular block.
CRM - Added postStayRecord Operation
The postStayRecord operation is added in the Customer Relationship Management API (CRM). You can use it to insert one stay record at a time in a given profile.
CRM Config - MembershipOriginGroups and MembershipSource Groups Operations Added
The following operations are added in the Customer
Relationship Management Configuration API (CRMCFG) that can be used
to manage Origin Groups and Source Groups configuration.
-
getMembershipOriginGroups
-
postMembershipOriginGroups
-
putMembershipOriginGroups
-
deleteMembershipOriginGroups
-
getMembershipSourceGroups
-
postMembershipSourceGroups
-
putMembershipSourceGroups
-
deleteMembershipSourceGroups
CRM Config - MembershipTypeRules Operations Updated
The following changes are made to MembershipTypeRules
(getMembershipTypeRule, putMembershipTypeRule, postMembershipTypeRule)
operations:
-
The attributes originCode, originGroup, and excludeOriginGroup are added under membershipTypeRuleGeneralConditionsType object to enable creating Membership Type Rules with additional conditions using Origin Code, Origin Group (Include/Exclude). See Configuring Membership Type Rules (Point Calculation Rules).
-
The attributes sourceCode, sourceGroup, and excludeSourceGroup are added under membershipTypeRuleGeneralConditionsType object to enable creating Membership Type Rules with additional conditions using Source Code, Source Group (Include/Exclude). See Configuring Membership Type Rules (Point Calculation Rules).
-
The reservationChannel attribute under membershipTypeRuleGeneralConditionsType object is deprecated, and the description is updated accordingly in the Customer Relationship Management Configuration API (CRMCFG).
CRM - flexFieldCode and flexFieldValue Operations Added
-
getProfileFlexFieldValue
-
postProfileFlexFieldValue
-
putProfileFlexFieldValue
-
deleteProfileFlexFieldValue
CRM - getMemberPointsToExpireByCardNo Operation Added
A new getMemberPointsToExpireByCardNo API operation added in the Customer Relationship Management API (CRM) provides
an alternate way of fetching points to expire from memberships by
using the membership card number and the membership card type as
path parameters.
CRM - getMembershipTransactionsSummaryByCardInfo Updated
A new getMembershipTransactionsSummaryByCardInfo API operation added in the Customer Relationship Management API (CRM)
provides an alternate way of fetching the memberships transaction
summary by using the membership card number and the membership card type as path parameters.
CRM - getProfileTransactions, getStayRecordDetail, and addReplaceStayMembership Operations Added
The following operations are added in
the Customer Relationship Management API (CRM):
-
getProfileTransactions: This operations allows to fetch all transactions (stay records and membership transactions) for a given profile.
-
getStayRecordDetail: This operation that allows to fetch stay record details of a given stay record (including UDFs, Daily Rates and Revenue).
-
addReplaceStayMembership: This operation allows to attach a new membership or substitute an existing membership for a stay record by providing the relevant membership information.
CRM - Suspended Stays and Suspended Profiles Operations Added
The following operations are added in the Customer
Relationship Management API (CRM):
-
getSuspendedStays
-
getSuspendedStay
-
putSuspendedStay
-
deleteSuspendedStay
-
putProcessSuspendedStays
CRM - validateMembershipNumber Updated
The validateMembershipNumber operation
in the Customer Relationship Management API (CRM) is updated with
the following query parameters allowing you to validate the membership
number against the correct profile in the external system. This ensures
not only the validation of the membership number but also ensures
it matches the correct profile within the external system.
-
profileId
-
lastName
-
firstName
-
email
CSH Async - getFinancialPostingsAsync Added
A new Asynchronous operation, getFinancialPostingsAsync, is added allowing the retrieval of financial postings along with their net VAT breakdown. This asynchronous operation mirrors the functionality and response payload of the synchronous getFinancialPostingsNetVat operation. However, unlike the synchronous version, which is limited to fetching up to 4,000 records, the new asynchronous operation imposes no such restriction, allowing for retrieval of larger datasets.
This operation requires the mandatory parameters hotelId, reservationId, startDate and endDate and supports optional parameters such as folioWindowNo, includePseudoRooms, and duration. The maximum allowed date range is 15 days (between start date and end date).
-
Postings using transaction codes inclusive or exclusive of taxes.
-
Package Wrapper with no-allowance packages.
-
Package Wrapper with allowance packages and full consumption.
CSH - postArticlesSale and postPasserBySale Operations Added
The Cashiering API includes operations known as postArticlesSale and postPasserBySale that offer a convenient way to help decide whether a Simple Folio (Folio Type FS) or Regular Folio (Folio Type FR) should be generated for Post It transactions.
CSH - postProformaFolio Operation Added
The Cashiering API includes an operation known as postProformaFolio that offers a convenient way to create all the proforma transactions and pass the transactions in the response. The proforma transactions are then deleted for the given hotel ID and reservation ID combination.
Generate Pro-Forma Folio is applicable only for use with the postProformaFolio API task and is added to the Financials group, allowing integrations to generate pro-forma folios using the postProformaFolio API.
STEPS TO ENABLE
-
From the side menu, select Role Manager and then select either Manage Chain Roles or Manage Property Roles according to your needs.
-
Enter search criteria and click Search.
-
Select the role to update, click the vertical ellipsis Actions menu, and select Edit.
-
Select the Financials group and grant the task: Generate Pro-Forma Folio - this is applicable only for use of the postproformaFolio API.
-
Click Save.
Enhanced REST API Error Messages Reveal Missing Query Parameters
The REST API Error Messages are enhanced to generate more descriptive messages when mandatory parameters are missing from API requests. The updated error messages specify the exact parameters required and offer guidance for resolving the issue. This allows API consumers to quickly identify and correct errors, improving efficiency and reducing troubleshooting time.
ENT - getHotels Updated
The getHotels operation in the Enterprise Configuration API (ENT Config) is updated with a brandCode attribute in the response, and the description is Property Brand Code.
ENT - templateHotelDetailType and hotelDetailType Description Updated
hotelDetailType used in postHotelDetails, getHotelDetails, and changeHotelDetails, and templateHotelDetailType used in postTemplateHotelDetails, getTemplateHotelDetails, and changeTemplateHotelDetails maxLength is extended from 200 to 2,000 characters.
EVM CFG - Inventory Items Operations Added and Updated
The postInventoryItems and putInventoryItems operations in the Event Configuration (EVMCFG) API are updated to support creating and updating daily availability for inventory items.
-
startDate (date)
-
endDate (date)
-
quantity (number)
-
sunday (boolean)
-
monday (boolean)
-
tuesday (boolean)
-
wednesday (boolean)
-
thursday (boolean)
-
friday (boolean)
-
saturday (boolean)
The deleteInventoryItems operation is updated to ensure the deletion of any daily availability linked to the item being deleted.
EVM CFG - getDailyInventoryItems Operation Added
The getDailyInventoryItems operation in the Event Configuration (EVMCFG) API is added to fetch daily availability associated to a specific item inventory.
EVM - eventChangesByDateTime Operation Added
A new eventChangesByDateTime operation is added to the Events API (EVM). When a request is sent, the response returns a list of events that were created, updated, or deleted in the specified time frame included in the request. The API allows a time span of three days. The events are listed by event ID, status, start date, and actionType (Create, Update, Delete).
FOF - getRoomKeyInterfaceDetails and getRoomKeys Operations Updated
The getRoomKeyInterfaceDetails operation has validation on interfaceId to verify whether a key interface exists at the property.
The getRoomKeys operation has validation on reservationId, and returns an error if an invalid reservationId is s
FOF - getStatistics Operation Enhanced
The getStatistics operation in Front Office (FOF API) is updated. The PersonRooms enum value is added in the metric query parameter allowing the retrieval of the number of housekeeping person discrepancies in a property.
HSK - getFacilityForecast Operation Updated
The getFacilityForecast operation in Housekeeping Service (HSK) is updated with the includeCreditRules (boolean) optional query parameter.
When the include credit rules is defined as true, totalCredits accounts for Item Inventory and Special Credit Rules are configured.
HSK - putRoomRelatedStatus Operation Enhanced
The putRoomRelatedStatus operation in the Housekeeping (HSK) API is updated. A roomPersons object type is added, allowing you to update the housekeeping persons in a room.
The getTaskCompanion operation in the Housekeeping (HSH) API is updated. The roomPersons object is included in the response, indicating to the front office and to housekeeping the persons count for each room.
INV Async - getInventoryStatisticsAsync Asynchronous Operation Added
A new getInventoryStatisticsAsync operation is added to the Inventory Asynchronous (INV Async) API. This allows you to retrieve hotel inventory statistics for a specified date range (up to 365 days) provided in the request.
LMS - ActivityBookings Operations Updated
-
deleteActivityBookingForProfile
-
putActivityBooking
-
deleteActivityBooking
-
putActivityBookingForProfile
-
postActivityBooking
-
postActivityBookingForProfile
-
getActivityBookings
LOV - New Operations Added
A new AvailableMembershipsForStay operation is added in the List of Values Management API (LOV) that allows you to fetch the available membership for a given stay record using the Profile ID and the Stay Record ID.
PAR - getRestrictionsHistory Updated
-
Added the following parameters:
-
startDate (date) - The changes log start date. The start date and end date cannot exceed 21 days.
-
endDate (date) - The changes log End date. The start date and end date cannot exceed 21 days.
-
restrictionType (enum) - Select the down arrow to choose the restriction type (s) you want to search.
-
Room Classes - Select the Room Classes from list you want to search.(Available when the Room Class OPERA Control is enabled). You can select a maximum of 10 Room Classes at a time.
-
Room Types - Select the Room Types from list you want to search. You can select a maximum of 10 Room Types at a time.
-
Rate Categories - Select the Rate Category(s) from list to you want to search (available when the Rate Category Restrictions OPERA Control is enabled). You can select a maximum of 10 Rate Categories at a time.
-
Rate Codes - Select the Rate Code from list you want to search. You can select a maximum of 10 Rate Codes at a time.
-
limit (integer).
-
offset (integer).
-
-
Removed the parameters below, as there is no implementation:
-
filterCodeCategory.
-
filterCode.
-
-
Updated the restrictionsHistoryType defition to add pagination as part of the response parameters:
-
totalPages (integer).
-
offset (integer).
-
limit (integer).
-
hasMore (boolean).
-
totalResults (integer) count (integer).
-
count (integer).
-
RSV Async - startReservationDetailsMassUpdateProcess Operation Updated
-
packageCodes (array of string)
It provides the ability to update package information when you use the mass update functionality to update multiple reservations.
RSV - get/create/update/deleteFlexFieldValue Operations Added
The Reservation API (RSV) has four operations added: getRsvFlexFieldValue, createRsvFlexFieldValue, updateRsvFlexFieldValue, and deleteRsvFlexFieldValue. These operations allow you to manage the reservation values for Reservation Flexible Dynamic Fields. View the OPERA Cloud User Guide for more information on Reservation Flexible Dynamic fields.
RSV - getReservation Operation Updated
The getReservation operation for the Reservation API (RSV) is updated. When getReservation is in the request, and the reservationMembershipAwardType is added, the response includes a new element called Stay Date. The Stay Date lists the date the membership award was or will be redeemed.
RSV - postReservation, putReservation and putReservationByExtId Operations Updated
The operations postReservation, putReservation, and putReservationByExtId in Reservation API are updated to no longer require sending the preferenceType (Preference Group) attribute in the preferenceCollection entity when adding preferences to a reservation. In the event a preference is included in this entity without a specified preferenceType, and that preference belongs to one or more preference groups (preferenceType), the first preference with a matching value for preferenceValue is added to the reservation.
IMPACT OR OTHER CONSIDERATIONS
It is recommended moving forward, when configuring preferences, that you to ensure all configured preferences have a unique preference code (preferenceValue) to ensure when preferences are added to a reservation without specifying a preference group (preferenceType) the correct preference belonging to the intended preference group is added.
RSV - putReservation Operation Updated
API users can include the new deltaUpdateOnAccompanyingGuests element in the putReservation API request to change the behavior for managing accompanying guests. When this element is enabled, any accompanying guests not included in the request are no longer removed from the Accompanying Guests panel.
Previously, if accompanying guests were modified but not included in the request, they would be removed.
IMPACT OR OTHER CONSIDERATIONS
This enhancement prevents anyone from accidentally removing the accompanying guests associated with a reservation when sending a putReservation request that does not include all associated accompanying guests.
API consumers whose integrations assume that leaving an accompanying guest out of the putReservation request will remove the accompanying guest must review their integrations.
RTP Async - startRatePlanRoomTypesModifyProcess Operation Updated
-
Property - Select the property to which you want to Attach or Detach the Room Type(s).
-
Action –
-
Attach Room Type - Select the attach room type to attach the Room Type(s).
-
Detach Room Type - Select the Detach room type to Detach the Room Type(s) Room Types(s).
-
-
Room Types(s) - Select the Room Type(s) that you want to Attach or Detach.
-
Select Rate Code(s) - Select the Rate Code(s) to which you want to Attach or Detach. (Either a Rate Code or a Rate Category can be sent).
-
Select Rate Category - Select the Rate Category to which you want to Attach or Detach. (Either a Rate Code or a Rate Category can be sent).
-
Pricing Schedule - Select the Pricing Schedule to attach or detach Room type(s) to or from the Pricing Schedule.
-
Reference Room Type - Select the Reference Room type for applying its pricing schedule to the selected Room Type(s).
RTP - generate, get, and putPromotionCode Operations Added
-
generatePromotionCouponCodes - Operation used to generate promotion coupon codes using the criteria below:
-
promotionCode (Mandatory) - The coupons generated belong to this promotion code.
-
hotelId (Mandatory) - Property Id.
-
couponGenOption (Mandatory) - This is used to define the option to generate the coupons.
-
C - Customized
-
N - Numeric
-
U - Alpha Character
-
X - Alpha Numeric Character
-
-
couponsToGenerate (Mandatory) - Number of coupons to generate.
-
minLength - 1
-
maxLength - 1000
-
-
couponLength (Mandatory) - Length of coupons. It is not applicable when the couponGenOption is equal to C (Custom).
-
minLength - 8
-
maxLength - 20
-
The elements below are applied only when the couponGenOption is equal to C (Custom):
-
customGenFormat - Format options to generate coupons.
-
C - Customized
-
N - Only Numbers
-
U - Only Alpha-Characters
-
X - Alpha-Numeric
-
-
prefix - Prefix added as part of the coupon code.
-
minLength - 0
-
maxLength - 5
-
-
suffix - Suffix added as part of the coupon code.
-
minLength - 0
-
maxLength - 5
-
-
excludeCharacters - Characters excluded in the generated coupons.
-
minLength - 0
-
maxLength - 5
-
-
-
getPromotionCouponCodes - Operation used to get promotion coupons codes associated with a specific promotion code.
-
getPromotionCouponCode - Operation used to get a specific coupon code associated with a specific promotion code.
-
putPromotionCouponCode - Operation used to update a specific coupon code associated with a specific promotion code.
RTP - getPackage, putPackage and postPackage Operations Update
-
sunday (boolean)
-
monday (boolean)
-
tuesday (boolean)
-
wednesday (boolean)
-
thursday (boolean)
-
friday (boolean)
-
saturday (boolean)
RTP - getPromotionCodes Operations Updated
The getPromotionCodes operation in Rate Plan Management (RTP) is updated to include a new optional request element, promotionsValidAfterDate. This optional promotionsValidAfterDate element returns all promotions with a booking end date on or after this date. Additionally, only valid rate codes are returned by the getPromotionCodes operation.
RTP - post/put/getPromotionCodes Operations Updated
The postPromotionCodes, putPromotionCodes, and getPromotionCodes operations in the Rate Plan Management (RTP) are updated with the limitedUse (boolean) optional field added under the promotionCodeDetailsType definition.
When a promotion code is defined with limited use as true, you can use it only with associated coupon codes.
RTP - setRateAccessExclusions Updated
The maxLenght of the rateAccessExclusionType (string) is updated to 2000 characters. This allows you to select multiples hubs or properties where the access exclusion is defined.
RTP - TemplatePromotionCouponCodes Operations Added
-
generateTemplatePromotionCouponCodes
-
getTemplatePromotionCouponCodes
-
putTemplatePromotionCouponCode
-
getTemplatePromotionCouponCode
REPORTS
Merge Codes to Support Inventory Items, Upsell Offers, and Scheduled Activities Added to Sample Data File for Confirmation Letter
The sample data file, SAMPLE_GUEST_CONFIRMATION.XML, for confirmation letters is updated to add repeating groups and associated merge codes for Inventory Items (G_ INVENTORY_ITEMS), Upsell Offers (G_UPSELL_OFFERS), and Scheduled Activities (G_ACTIVITIES).
-
ITEM_NAME
-
ITEM_QUANTITY
-
ITEM_BEGIN_DATE
-
ITEM_END_DATE
-
ROOM_CATEGORY_DESCRIPTION
-
TOT_UPSELL_CHRG_FMT
-
TOT_UPSELL_MONEY_FMT
-
ROOM_FEATURES
-
ACTIVITY_TYPE
-
ACTIVITY_DATE
-
ACTIVITY_LOCATION_DESCRIPTION
-
ACTIVITY_PAX
-
ACTIVITY_START_TIME
-
ACTIVITY_DURATION
-
ACTIVITY_NOTES
Unified R&A Reporting Added
The ability to generate R&A reports from OPERA Cloud is added as part of the unified platform and available to tenants using OCIM (OPERA Cloud Identity Management) for identity management.
Report search is limited to the following BI Publisher template reports, with future OPERA Cloud releases extending this capability to template Analysis reports and custom BI Publisher and Analysis reports.
The R&A reports runtime parameters are available, and you can duplicate reports to preset report parameters and copy reports (with preset parameters) to other properties.
You can preview reports in the PDF format or download them in supported file formats. See Generating Reports.
Table 1-1
| Report Group | Report | Path |
|---|---|---|
|
Activity |
rna_sales_manager_activity_summary_matrix |
/Templates/Activity/Sales Manager Activity Summary Matrix.xdo |
|
Arrival |
rna_arrival_report (UAE Country Mode) |
/Templates/DTCM/DTCM - Arrival Report.xdo |
|
Events |
rna_readerboard_report_bip |
/Templates/Events/Readerboard Report BIP.xdo |
|
Housekeeping |
rna_housekeeping_tasksheet_bip_report |
/Templates/Housekeeping/Housekeeping Tasksheet BIP Report.xdo |
|
Reservations |
rna_owner_arrivals |
/Templates/Reservation/Owner Arrivals.xdo |
|
Reservations |
rna_preblocked_owner_room_reservations |
/Templates/Reservation/Preblocked Owner Room Reservations.xdo |
|
Reservations |
rna_rotation_overrides |
/Templates/Reservation/Rotation Overrides.xdo |
|
Reservations |
rna_rotation_point_reconciliation |
/Templates/Reservation/Rotation Point Reconciliation.xdo |
|
Revenue Management |
rna_revenue_report (UAE Country Mode) |
/Templates/DTCM/DTCM - Revenue Report.xdo |
RESERVATIONS
Advanced Daily Details and Scheduled Room Moves
An Advanced Daily Details OPERA Control is added to the Reservations group, enabling you to create multi-segment reservations with different values for Room, Room Type, Block Code, Purpose of Stay, and Origin Code on a per day basis. You can manage these change of values directly in Daily Details, as well as from the Look to Book Sales screen when creating a multi-segment reservation. When there is a change in value for either Room or Room Type on a reservation from one day to another in Daily Details, the reservation will have a Scheduled Room Move. You can manage Scheduled Room Moves using the Scheduled Room Moves screen in the Front Desk Workspace or from the Scheduled Room Moves panel available on the reservation.
When the Allow Check In of Multi Segment Reservations Partially Assigned OPERA Control is active, you can check in a reservation with only a room assigned for only the first stay segment. When the Allow Check In of Multi Segment Reservations Partially Assigned OPERA Control is inactive, you must have a room assigned for all nights of the reservation before the reservation can be checked in.
-
A Room Moves dashboard tile is added showing the count of Pending and Complete room moves. See Managing Dashboard Tiles.
-
A new Scheduled Room Moves screen available in the Front Desk Workspace allows you to manage all scheduled room moves for a property for a specific business date.
-
A new Scheduled Room Moves panel added to the Reservation presentation screen allows you to manage scheduled room move(s) for a specific reservation including updating the Estimated Scheduled Move time and adding Scheduled Move Comments.
-
A Scheduled Room Moves Not Completed End of Day Procedure is added to check for pending scheduled room moves and prevents End of Day from continuing when there are incomplete scheduled room moves.
-
Updates to Room Diary indicate and display scheduled room moves for reservations.
-
Updates to Property Availability display a count of scheduled room moves for the property and for Move-In and Move-Out rooms per room type.
-
An updated workflow on the Look To Book Sales Screen for Multi-Segment Reservations allows you to define specific Room Type(s), Rate Code(s), and Block Code on a per segment basis. You can select room/rate combinations for one segment after another with the Trip Composer updating in real-time to reflect changes in selection before being directed to an updated and consolidated Book Screen allowing you to manage all stay segments from one place before completing the booking.
-
Housekeeping Task Sheets are updated to display information regarding the Move In and Move Out status of a room, along with the scheduled move time, for rooms that have a reservation with a scheduled room move for the current day assigned.
See Managing Scheduled Room Moves and Editing Daily Details.
IMPACT OR OTHER CONSIDERATIONS
Note:
Advanced Daily Details is not supported for properties integrated with OPERA Web Self-service (OWS).STEPS TO ENABLE
-
From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
-
Select or confirm the Property.
-
Select the Reservations group.
-
Locate and activate the Advanced Daily Details function.
-
Locate and update the Allow Check In of Multi Segment Reservations Partially Assigned parameter.
Accompanying Guest Management Updated
For properties with the Accompanying Guests OPERA Control active, an Attach and Detach Accompanying Guest OPERA Control is added, enabling accompanying guests to be detached and remain associated with the reservation. Attach Date and Detach Date values are available in the Accompanying Profiles panel and track when an accompanying guest has been detached/attached to the reservation, versus the action of deleting an Accompanying Guest that removes the record permanently from the reservation. See Managing Accompanying Guests.
-
New Accompanying Guest
-
Delete Accompanying Guest
-
Attach Accompanying Guest
-
Detach Accompanying Guest
If a role previously had the New/Delete Accompanying Guest task, the New Accompanying Guest and Delete Accompanying Guest task are granted by default.
IMPACT OR OTHER CONSIDERATIONS
STEPS TO ENABLE
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From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
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Select or confirm the Property.
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Select the Reservations group.
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Locate the Accompanying Guests function and activate the Attach and Detach Accompanying Guest parameter.
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From the side menu, select Role Manager and select either Manage Chain Roles or Manage Property Roles according to your needs.
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Enter search criteria and click Search.
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Select the role to update, click the vertical ellipsis Actions menu, and select Edit.
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Select the Bookings group and grant the New Accompanying Guest, Delete Accompanying Guest, Attach Accompanying Guest, and Detach Accompanying Guest tasks.
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Click Save.
Advanced Daily Details and Shares Functionality Updated
When the Advanced Daily Details and Shares OPERA Controls are active, and there are shared reservations with different departure dates, you are asked to confirm changes for the remaining nights when you stop sharing. This happens when you assign a room using Daily Details and change the Rate Code or Rate Amount, and the Room Type to Charge.
When the Advanced Daily Details OPERA Control is inactive, and the Shares OPERA Control is active, if there are share reservations with different departure dates and you change the earliest one’s Rate Code and Room Type to Charge, a message appears asking if you want to update the other share reservations’ remaining nights in Daily Details. If you agree to the change, the remaining nights update. If you do not agree, only the current reservation is updated.
When the Advanced Daily Details OPERA Control is active, if share reservations have different departure dates, and an update is applied to the Room Type, Rate Code, or Room Type To Charge (RTC) and Block Code, you are prompted to update the remaining nights of current share reservations. If you confirm the changes, the remaining nights on the reservations update to reflect the changes. If you do not confirm the changes, only the current reservation updates.
Auto Mass Cancellation Functionality Added
Auto Mass Cancellation and Auto Mass Cancellation Time OPERA Controls are added to the Reservations group enabling the automatic cancellation of reservations based on their reservation type.
Reservation Type configuration is updated with an Auto Mass Cancel checkbox and CC Pending Days field, and reservations are automatically cancelled by either the Deposit Due Date or based upon the CC Pending Days to receive credit card details to secure the reservation. See Configuring Reservation Types.
STEPS TO ENABLE
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From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
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Select or confirm the Property.
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Select the Reservations group.
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Locate and activate the Auto Mass Cancellationparameter.
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Update the Auto Mass Cancellation Time setting.
Back to Back Handling for Linked Reservations
A Back-to-Back Reservations Handling for Linked Reservations OPERA Control is added to the Reservations group enabling you to indicate reservations that are consecutive in stay. When the Back-to-Back Reservations Handling for Linked Reservations OPERA Control is active, you can select back-to-back linked reservations to facilitate room assignment, check in, and check out of these reservations. Visual indicators of back-to-back reservations appear in Reservations, Room Diary, Room Management, and Task Sheets. Additionally, an Allow Reservations with Different Guest Profiles to be Selected as Back to Back OPERA Control is added enabling you to select reservations with different profiles as back-to-back reservations. To manage back-to-back reservations, an Edit Back to Back Reservations task is added to the Bookings group .
Reservation Search is updated for back to back reservation search.
The Reservation Overview panel is updated to indicate back-to-back linked reservations, and the Additional Reservations tab indicates linked back-to-back reservation details.
The Linked Reservation panel is updated with back-to-back checkboxes to manage back-to-back reservations.
Batch Room Assignment and Room Search are updated with the Exclude Back to Back Reservations checkbox.
Reservation Check In is updated to display a banner for back-to-back reservations.
ConfirmationEmail Element Added for Confirmation Letters
A ConfirmationEmail element is added to the sample_guest_confirmation data model (XML) and RTF template and is also available as a merge code in Confirmation Letter Delivery Management for the setup of the EMAIL SUBJECT and EMAIL BODY. This element outputs the email address selected for confirmation letter delivery. For properties with the Confirmation Letter to Partner Solution OPERA Control active, the ConfirmationEmail element is used to relay the selected email address to the partner solution.
STEPS TO ENABLE
Changes Log Entry Added for Availability Override
A Changes log record is added with the Overrides action type for New Reservation and Update Reservation actions when availability is overridden during the creation or update of a block reservation.
Create Packages as Externally Excluded Added
An Externally Excluded Packages OPERA Control is added to the Rate Management group enabling you to configure packages as Externally Excluded and ensuring the package cannot be modified on reservations by external systems. See Package Codes.
STEPS TO ENABLE
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From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
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Select or confirm the Property.
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Select the Rate Management group.
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Locate and activate the Externally Excluded Packages parameter.
Default Reservation Type For Shares Created from Profile OPERA Control Added
For properties with the Shares OPERA Control active, a Default Reservation Type For Shares Created from Profile OPERA Control is added, enabling you to select a default Reservation Type when adding new share reservations.
IMPACT OR OTHER CONSIDERATIONS
If no Reservation Type is selected for the Default Reservation Type For Shares Created from Profile OPERA Control, new shares created from Create New Share inherit the Reservation Type from the source reservation. If a defaulted Reservation Type in the Default Reservation Type For Shares Created from Profile OPERA Control has a Reservation Type Schedule that is not within the dates of the reservation, an error message appears. You must select a different Reservation Type or leave it blank.
STEPS TO ENABLE
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From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
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Select or confirm the Property.
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Select the Reservations group.
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Locate and update the Default Reservation Type For Shares Created from Profile setting.
Description Updated in Property Details Values for the Property Brochure
The Description field of Property Detail Values in Property Details configuration is updated to accept 2000 bytes.
The Property Brochure is updated to display the additional characters when you hover your cursor over text. See Property Brochure.
Enroll Guest Link Added to Profile Business Card
When the Default Membership Type OPERA Control is configured with a membership type, you can click
the Enroll Guest action in the Overview panel
of Manage Reservation, Arrivals, In-House, Billing, Departure, and Room Diary to enroll guests that do not have membership details for the Default Membership Type added to their profile. When
the Enroll Guest action is selected, you are
directed to Enroll Guest.
When the Default Membership Type OPERA Control is configured, and a profile already has membership details added, the Membership Type, Membership Level, and Membership Number appear in the Overview panel of Manage Reservation, Billing, and Manage Profile.
External Availability, Rates, and Inventory OPERA Control Added
Flex Field Search Added
The ability to customize the Arrivals, Departures, and In House advance search panels with UDF flex fields is added. You can use the Flex Field to search for reservations based upon the value populated in the reservation UDF flex field. For example, this can be used to search for a reservation with a specific vehicle registration where the vehicle registration is recorded in a reservation UDF flex field. Additionally, UDF flex fields marked active in UDF Mappings are available for selection as columns (with their configured labels) in the Arrivals, Departures, and In House reservation search results table.
Hide Membership Rate Rule Display Set Added
A Hide Membership Rate Rule Display Set OPERA Control is added to the Look To Book Sales Screen group. When active, the Membership Rates Display Set does not appear in the Look-To-Book Sales Screen. If a Display Set for the Membership Rate exists, it appears. Otherwise, it is categorized under the "No Display Set" section. When the Hide Membership Rate Rule Display Set OPERA Control is inactive, membership rates are prioritized and appear within the Display Set Membership Rates before the Default Display Set in the Look-To-Book Sales Screen.
STEPS TO ENABLE
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From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
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Select or confirm the Property.
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Select the Look To Book Sales Screen group.
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Activate the Hide Membership Rate Rule Display Set parameter.
Linked Name Added to Sample Stationery
A Linked Name element is added to the data model (XML) of the Confirmation Letter, Registration Card, and Folio samples, for when reservations are linked. See Managing Linked Reservations.
Confirmation Letter/ Registration Card/ Folio:
Look to Book Displays ROOM_TYPE_BASED_CHARGE Calculation
In the scenario where a rate code or package code has a transaction code selected with generates configured for the ROOM_TYPE_BASED_CHARGE UDF function, Look to Book displays the amount with the correct calculation of the generate setup for ROOM_TYPE_BASED_CHARGE.
Look to Book Feedback Message Updated
When modifying a reservation in Look to Book and selecting an unavailable rate code, the message "No rates are available for the selected search criteria" appears instead of "No Rate Available." See Using Look to Book Sales Screen.
Look to Book Updated For Default Reservation Type For New Reservation OPERA Control
For properties where the Default Reservation Type for New Reservation OPERA Control is null, new reservations created from Look To Book require you to select a Reservation Type from a selection list. See Using Look to Book Sales Screen.
Multiple Reservation Updates Updated
Multiple Reservation Update (mass update) is updated with a Packages field displaying a list of sell separate packages. See Updating Multiple Reservations (Mass Update).
Override Options Added to Mass Update Reservations
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Users with the Mass Update Reservations Override Minimum/Maximum Occupancy task can override the Minimum/Maximum Occupancy of the Room/Room Type as part of a change done to selected reservations by selecting Override Minimum/Maximum Occupancy.
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Users with the Mass Update Reservations Override Available Inventory task can override available inventory when updating selected reservations by selecting Override Available Inventory.
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Users with the Mass Update Reservations Override Rate Code Restrictions task can override applicable rate code restrictions for selected reservations by selecting Override Rate Code Restrictions.
STEPS TO ENABLE
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From the side menu, select Role Manager, select either Manage Chain Roles or Manage Property Roles according to your needs.
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Enter search criteria and click Search.
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Select the role to update, click the vertical ellipsis Actions menu, and select Edit.
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Select the Bookings group and grant the tasks: Mass Update Reservations Override Minimum/Maximum Occupancy, Mass Update Reservations Override Available Inventory, and Mass Update Reservations Override Rate Code Restrictions.
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Click Save.
Reservation Flexible Dynamic Fields Added
For properties with the Flexible Dynamic Fields OPERA Control active, you can add flexible dynamic fields to reservations (in addition to profiles).
A Flexible Dynamic Fields details link and panel are enabled in the Reservation presentation to manage the flexible dynamic fields values for each property. See Managing Reservation Flexible Dynamic Fields.
A Reservation Flexible Dynamic Fields task is added to the Booking group to restrict access to managing Reservation Flexible Dynamic fields.
The sample_folio data model (XML) and template are updated to support flexible dynamic fields.
IMPACT OR OTHER CONSIDERATIONS
A future release of OPERA Cloud will make the transmission of profile and reservation flexible dynamic field values, fiscal partners, available.
STEPS TO ENABLE
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From the side menu, select Role Manager, select either Manage Chain Roles or Manage Property Roles according to your needs.
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Enter search criteria and click Search.
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Select the role to update, click the vertical ellipsis Actions menu, and select Edit.
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Select the Bookings group and grant the following tasks: Reservation Flexible Dynamic Fields, New/Edit Reservation Flexible Dynamic Fields, and Delete Reservation Flexible Dynamic Fields.
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Click Save.
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To update your customized folio, see Updating Customized Stationery with Current Data Model.
Reservation Sales Screen Updated
The Reservation Sales Screen is updated
with the following:
Advanced Search Screen and Profile Search
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The values entered in the profile search fields populate in the Create Profile form.
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A negotiated rate icon appears in the profile search results for profiles with negotiated rate(s) attached.
Availability Results Screen
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When progressing to the Advanced Search and Smart Search Availability screens, the global sell messages are automatically collapsed with the ability to expand them using the chevron button. You can hover on the collapsed or expanded sell messages to view the full sell messages in a tool tip. In the Block Sell Messages area, Block sell messages always appear on top with newest block sell message ordered first and followed by Property Sell messages.
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The room type and rate specific sell messages appear in the information popup upon hovering over the room or rate card.
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For the Alternate Calendar screen, the stay date(s) restrictions are listed in the right panel. When hovering on any date where a restriction badge exists, a tool tip opens listing all restrictions for that date. In addition, an entire month calendar appears in one view without the need to scroll.
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On the Availability results, an Event(s) link appears on the property card for all views. A number next to the Event link indicates the number of events existing for the stay dates specified. Clicking the Events link opens a drawer on the right listing all of the events for this property per day for those stay dates.
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When Rate Award rate codes are available, but the guest does not have enough points for the stay, the availability rate result displays the message: "Guest does not have enough points." When rate award rate codes are not available, the message, "No rates available," appears.
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In Map View, the points of interest appear directly on the map.
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For block availability, the block with sell limits displays available sell limits per day and per room type on the room type card.
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Internal block notes are hidden in the block notes drawer. External block notes appear as read-only.
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Block code appears as a link and opens a block presentation screen in a new window.
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The closed or restricted room types in the block availability are marked with a Closed badge.
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You can turn on “Multiple Display Sets and configure up to three default display sets for the availability results. When Multiple Display Sets is active, you can view all rates included in the default display sets with the display set name badge. You can also update and add additional display sets to appear in the results using the multi-select Display Sets filter chip.
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In Reservation Sales Screen, Auto Turnaway is activated to automatically record a denial when there is no availability, and the call is ended from the Availability screen.
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If there is availability, and you are on the overview screen, a regret will be is recorded if the call is ended with no booking confirmed. Also, if the guest declines the available offering and requests a new search when that new availability refreshes, the regret record is recorded for the previous criteria.
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You can create reservations with promotion coupon codes for limited use. A valid coupon code and the corresponding promotion code will be linked to the reservation.
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You can convert rates for all properties in the availability results to one Global Currency, so that you can give a quote in the preferred currency.
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In the Alternate Calendar, View all block restrictions link is added, which opens a new block restrictions tab in the same drawer. This tab displays all block restrictions for the stay dates by default but gives you the ability to select other dates within the block to view restrictions outside of the stay dates.
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When returning to availability from the Overview Screen, the Book button icon is disabled so updates to the current reservation can be added only using the trip composer icon on the room rate card.
In-Progress Reservations on the Overview Screen
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In the Overview screen, you can make updates to all fields for an in-progress reservation. If changes to those fields results in no availability, a pop-up message allows you to discard your changes or go to the availability screen to search new criteria. If you add a share reservation to this in-progress reservation, the availability impacting fields is disabled from updates.
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The eye icon next to the Total Cost of stay field opens a drawer with the total cost of stay breakdown.
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You can add packages to an in-progress multi-segment reservation.
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The Overview screen displays more descriptive content:
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The single-select fields display both code and description inside the field with value.
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Full code and description is viewable in the tool tip when hovering over the field value.
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The multi-select fields display selected code(s) inside the field.
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All selected codes and descriptions appear in the tool tip when hovering over the field value.
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When a reservation type configured as Credit Card Required and Chip and Pin is active with defined payment types configured on the Chip and Pin setting, and you are making a reservation with that specific reservation type, and selecting Chip and Pin as the payment type, you must include credit card details to confirm the reservation.
Look to Book OPERA Controls Added
The following OPERA Controls are added for Reservation Sales Screen function. See Look To Book Sales Screen OPERA Controls.
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Multiple Display Sets Global OPERA Control enables displaying multiple display sets in the Reservation Sales Screen availability. You can configure up to three default display sets.
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Reservation Sales Screen Property Brochure Display OPERA Control determines whether the OPERA Cloud Property Brochure or the Reservation Sales Screen Property Brochure appears when selecting any property link or property brochure menu item in Reservation Sales Screen.
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Reservation Sales Screen Default Source Code OPERA Control determines the default Source Code for new reservations in Reservation Sales Screen only and overrides any source code configured on the rate code definition.
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Reservation Sales Screen Default Origin Code OPERA Control determines the default Origin Code for new reservations in Reservation Sales Screen only.
Reservation Traces through Item Inventory Updated
For properties with the Item Inventory and the Reservation Traces OPERA Controls active, traces generated with the attached item inventory through packages are deleted when you remove the inventory linked to a reservation. Additionally, when adjusting the item inventory or reservation dates, associated traces are added or deleted accordingly. See Managing Reservation Traces.
Routing Instructions Per Day OPERA Control Added
For properties with the Routing and Routing Limits OPERA Controls active, a Routing Instructions Per Day checkbox is added to Routing Code configuration and Reservation Routing to create separate routing instructions for each day of the stay. A Routing Instructions Per Day OPERA Control is added to the Cashiering group and, when enabled, defaults the Routing Instructions Per Day checkbox as selected for new routing instructions.
STEPS TO ENABLE
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From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
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Select or confirm the Property.
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Select the Cashiering group.
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Locate and activate the Routing Instructions Per Day parameter.
Shares Payee Selection Updated
For the properties with the Shares and Routing OPERA Controls are active:
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Save - Creates routing instructions for all future transactions to be routed to the Payee.
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Save and Refresh - Creates routing instructions for all future transactions to be routed to the selected Payee. Additionally, initiates an asynchronous job for automatically route the existing eligible transactions to the selected Payee.
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Cancel - Cancels the Payee selection.
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Save - Removes the existing routing instructions for the shares.
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Save and Refresh - Removes the existing routing Instructions for the shares. Additionally, initiates an asynchronous job for automatically route the existing eligible transactions to the source sharer reservation.
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Cancel - Cancels the Payee removal.
See Managing Reservations Shares.
ROLE MANAGER
Manage Interface User Updated
Note:
This update does not include the auto rotation of credentials for OHIP, OEDS, ADS, OXI, or OFIS interfaces.When creating an interface user, you can view and copy the Interface URL to easily access the specific interface. Similarly, when resetting an interface user’s password, you can view and copy the Interface URL for quick access to the corresponding interface.
You will receive an email notification 30 days before your password expires reminding you of the upcoming expiry. See Managing Interface Users.
Managing Users Updated
When creating new OPERA Cloud users, you can view the Hub attribute, which is automatically assigned from the Identity Domain. If the Hub value is already set within the Identity Domain, any changes made in Role Manager are disregarded. If an incorrect or unrecognized hub value is received from the Identity Domain, OPERA Cloud assigns the default hub to the user. If no hub value is provided in the Identity Domain, you can manually update the assigned hub through the Manage option in the Hubs section of OPERA Cloud Role Manager. See Managing Users.
ROOMS MANAGEMENT
Credit Rules Added to Housekeeping Forecast
For properties with the Housekeeping Credits OPERA Control set to Facility and the Advance Credit Rules OPERA Control active, an Include Credit Rules search option is added to Housekeeping Forecast.
When the Include Credit Rules checkbox is selected, the Estimated Total Credits statistic accounts for Item Inventory and special credit rules configured. See Configuring Scheduled Task Credit Rules.
Housekeeping Schedules Updated with Membership Level
For properties with the Housekeeping Task Scheduling and Advanced Task Scheduling OPERA Controls active, Housekeeping Task Schedule configuration is updated with the Membership Level attribute, assisting you in assigning housekeeping tasks to a reservation based on the Membership Level of any Membership Type. Should multiple Membership Types/Membership Levels on the reservation match a configured task schedule, tasks are assigned according to the Priority order of the configured task schedules.
Maintenance Images Added
For properties with the Maintenance OPERA Control active, you can add, view, and delete images for maintenance requests. See Managing Room Maintenance Requests.
Person Discrepancy OPERA Control Added
For properties with Discrepant Rooms OPERA Control active, a new Person Discrepancy OPERA Control enables you to track person discrepancies in occupied rooms.
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Set Room Status (available from Housekeeping Board, Task Sheet Presentation, and Task Companion, which are updated with an HK Persons field.
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Floor Plans updated with an HK Persons field.
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Room Discrepancies updated with an HK Persons field.
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The Room Status tile displays Person discrepancy with a Person icon and value.
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The Housekeeping Discrepancy (hk_discrepancy) report outputs the HK Person discrepancy.
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The Changes Log tracks HK Person discrepancy changes in the Housekeeping group.
STEPS TO ENABLE
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From the side menu, select Administration, select Enterprise, and then select OPERA Controls.
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Select or confirm the Property.
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Select the Room Management group.
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Locate the Discrepant Rooms function and activate the Person Discrepancy function.
Turndown Based on Reservation Attributes Added
For properties with the Turndown OPERA Control active, theTurndown checkbox in the reservation Housekeeping panel can be defaulted based on reservation attributes. When the Turndown Service OPERA Control is set to the Reservation Attribute value, seven additional OPERA Control settings are enabled to base the Turndown checkbox on: Market Code, Membership Level, Membership Type, Rate Code, Room Type, Special, and VIP Level. Membership Level is available when a Default Membership Type is defined in the property and the list displays the levels for the membership type. See Reservation Housekeeping and Task Schedule.
When the Turndown Service OPERA Control is set to ROOM, reservations assigned a room with the Turndown checkbox selected in room configuration will have the Turndown checkbox selected for the duration of the stay.
STEPS TO ENABLE
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From the side menu, select Administration, select Enterprise and then select OPERA Controls.
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Select or confirm the Property.
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Select the Room Management group.
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Locate and activate the Turndown function (if not active).
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Locate and update the Turndown Service setting to Reservation Attribute.
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Locate and update the Turndown Service Attribute - Market Code setting as needed.
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Locate and update the Turndown Service Attribute - Membership Level setting as needed.
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Locate and update the Turndown Service Attribute - Membership Type setting as needed.
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Locate and update the Turndown Service Attribute - Rate Code setting as needed.
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Locate and update the Turndown Service Attribute - Room Type setting as needed.
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Locate and update the Turndown Service Attribute - Special setting as needed.
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Locate and update the Turndown Service Attribute - VIP Level setting as needed.
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SALES
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Oracle Hospitality OPERA Cloud Service, Sales and Event Management Essentials Edition.
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Oracle Hospitality OPERA Cloud Service, Sales and Event Management Standard Edition.
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Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition.
Features that are specific to the Sales and Event Management Premium
Edition are marked with the Premium badge.
Create Central Lead Action Link Added
For properties with the Central Sales OPERA Control active, when you are logged in a Central Sales Hub,
you can create a Central Lead directly from a Company, Source, Contact,
or Travel Agent profile by clicking the I Want To . . .
Central Lead action link. See Managing Central Sales Lead.
TOOLBOX
Synchronize Package Pricing Updated for Formula Based Packages
The Synchronize Package Price Utility is updated for synchronizing package pricing for formula based packages. See Synchronizing Package Pricing.