About End of Day

End of Day comprises multiple procedures executed in a sequence to finalize and close the current business date. The Update Business Date procedure advances the business date so that all other users can reinitialize their OPERA Cloud session and commence working on the new business date while End Of Day continue to run additional procedures to post room and package charges, balance financial ledgers, calculate statistics, generate export files, generate reports, and so on for the current business date. You can modify the procedures and reports that execute by accessing Setup. For more information, see Running End of Day.

When the Auto Continue OPERA Control is active, End of Day will automatically commence the next procedure without pausing for confirmation to proceed.

When the Auto Close Cashier OPERA Control is active, all cashiers in open status will be automatically closed during end of day. When the Auto Close Cashier OPERA Control is inactive, cashiers are required to close their cashier prior to End of Day. For more information, see Closing Cashiers.

When the Auto No Show Arrivals OPERA Control is active, arrivals expected are updated to No-show status during end of day. When the Rolling No Show OPERA Control has one or more reservation types selected, matching reservations are automatically updated with new arrival date up until the departure day (default) or the last night of the reservation according to the Rolling No Show Preference OPERA Control.

When the Income Audit OPERA Control is active, business dates can remain open to allow adjustment to charges for dates in open status. For more information, see Income Audit.

When the Automatic End of Day OPERA Control is active, you can setup a schedule to automate the processing of end of day at a specific time. Processing updates are sent to the email addresses specified in the Automatic End of Day Email OPERA Control. For more information, see Managing Automatic End of Day Schedule.

In multi-property operations, End of Day can be executed concurrently for multiple properties using separate browser tabs (sessions) from a Hub location. If your browser supports a Duplicate tab option, you can duplicate your current OPERA Cloud End Of Day session to manage and run End of Day for different properties.

Table 6-7 End of Day Procedures

Procedures	Description	Automatic End of Day Behavior (Automatic End of Day OPERA Control active)
Pseudo Rooms not Checked In	This step runs before the Update the Business Date procedure and checks in any pseudo room type arrival reservations for the current business date.	Auto check-in of arrival pseudo room reservation occurs. If vacant pseudo rooms are not available, then the arrival reservation is updated to No Show status.
Country and State Check	When the Country Check OPERA Control is set to End of Day. Checks for country and state codes to complete a guest's address.
Arrivals with Deposit Balance Check	When the Deposit Handling and Arrivals with Deposit Balance OPERA Controls are active, an additional check for arrivals with deposit balance is added, prior to the Arrival not Checked in procedure. End of Day will stop if there are any arrival reservations identified and cannot be continued unless all these reservations are checked in or their deposit balance is zero (ie refunded or retained).	Processing halts if there are arrival reservations with deposit balance and send an email notification according to the Automatic End of Day Email OPERA Control. Processing halts if there are any advance checked-in reservations yet to check-in and sends an email notification according to the Automatic End of Day Email OPERA Control. (Applicable when the Advanced Check in OPERA Control active).
Scheduled Room Moves not Completed	Verifies that scheduled room move reservations for the current day have successfully completed. You must resolve each scheduled room move not completed by either by completing the scheduled room move, or by updating the reservation Daily Details to remove the scheduled room move for the current date. (Available when the Advanced Daily Details OPERA Control is active).	Processing halts if there are reservations with scheduled room moves not completed and an email notification is sent according to the Automatic End of Day Email OPERA Control.
Arrivals not Checked In	Verifies that guests who are expected to arrive have either checked in or changed their reservation status or arrival date. If not resolved, End of Day may list the reservation status as No Show.	Arrivals are updated to No Show status, overriding the Auto No Show Arrivals OPERA Control.
Departures not Checked Out	Verifies that guests expected to check out have checked out or have extended their stay. You must resolve each guest's Due Out status. You can either extend or check out the guest.	Processing halts if there are departure reservations and an email notification is sent according to the Automatic End of Day Email OPERA Control.
Open Folios	An Open Folio is a reservation account that is allowed to remain open after checkout. It allows the guest to check out with an outstanding balance and to continue charging until final settlement is made.	Processing halts if there are Open Folio reservations and an email notification is sent according to the Automatic End of Day Email OPERA Control.
Cashier Closure	Closes any open cashiers other than the End of Day routine cashier.	Auto closure of all cashiers; overriding the Auto Close Cashiers OPERA Control.
Weather or Notes	Enter weather related information or other factors that impact the business day; for example, weather delaying airline flights.	Procedure is skipped.
Update the Business Date	Advances the business date forward one day. Arrivals, departure, charges, and other activities occurring are based on the new business date. The business date can be updated when: All expected departure reservation balances are settled and checked out, or the reservation departure date is extended or otherwise resolved from due out status. All open cashiers are closed. When the Auto Close Cashiers OPERA Control is active, open cashiers are automatically closed during end of day processing. When these two tasks have been completed, a waiting time is displayed based on the Auto Update Business Date Minutes OPERA Control, before the business date is updated. In all other browser tabs and user browser sessions, a message indicating that the business date is being advanced (updated) is displayed and once completed a confirmation message appears. After selecting OK the OPERA Cloud session is reinitialized with the new business date.	In the event of an error and manual intervention required an email notification is sent according to the Automatic End of Day Email OPERA Control.
Pseudo Room Arrivals Next Day	This step runs after the Update the Business Date procedure and checks in any pseudo room type reservations in arrival status.
Posting Room and Tax	For more information, see Post Room and Tax.	In the event of an error and manual intervention required an email notification is sent according to the Automatic End of Day Email OPERA Control.
Staged Comp Postings	When the Comp Accounting Integration Service OPERA Control is active, this procedure sends all staged transactions from the Comp Posting Journal screen, to the Patron Tracking System (PTS) for approval.
Audit	When the Audit OPERA Control is active, this procedure requires a user to enter and verify a total for each transaction code.	Procedure is skipped.
Run Additional Procedures	Runs the additional procedures configured. For more information, see Mandatory or Optional End of Day Sequence Procedures.	In the event of an error and manual intervention required an email notification is sent according to the Automatic End of Day Email OPERA Control.
Auto Folio Settlement	When the Auto Settlement Rules and Auto Settlement to be Performed During End of Day OPERA Controls are active, auto folio settlement automatically process payments for reservations. For more information, see Auto Folio Settlement.	Procedure is skipped.
Folios Required After Void (Greece Country Mode)	Verifies that reservations with a voided folio have a new folio created for the transactions from the original folio. When a reservation is identified without a new folio, the button for Folios Required displays. Select Folios Required to view the identified reservation(s) and resolve by generating a new folio. Once all listed reservations are resolved, you can select Continue to resume the End of Day.	Processing halts if there are void folios and send an email notification is sent according to the Automatic End of Day Email OPERA Control.
Print Final Reports	Generates, files, prints or emails End of Day reports. For more information, see Managing End of Day Reports.	Automatic End of Day processing ends and an email notification is sent according to the Automatic End of Day Email OPERA Control to manually complete the Print Final Reports step.

Related Topics

Parent topic: Financials