Configuring Property Interface

Prerequisites for Configuring Property Interfaces

Property Interfaces are integrations with systems such as door locks, on-demand video, call accounting, PBX, voicemail, point of sale, minibar, payment, building management and WIFI/Internet; that require reservation check in and check out details. Events such as an arrival, room move or departure trigger room and reservation details to be sent to various property interfaces. Systems such as call accounting, minibar and point of sale can also post charges to reservation and AR accounts. Integration with payment solutions, for pre-auth, settlement and refunds is also processed via property interfaces.

Adding a Property Interface

Fields not applicable to OHIP/Outbound configuration are disabled when selecting an Outbound value.

From the Administration menu, select Interfaces, and then select Property Interfaces.
Click New and enter the following details:
1. Property: Enter or select the property from the list.
2. Interface Type: Select the interface type from the list.
3. Product Code: Enter the product ID of the validated system.
4. Outbound: To configure a Door Lock System via the Oracle Hospitality Integration Platform, select a GUESTKEY_GENERIC Outbound System from the list.
5. IFC8 Product Code: Field will auto-populate based on the Product Code.
6. Name: Enter the display name of the system for identification.
7. All Charges: Choose the default transaction code for any incoming posting messages.
8. Cashier ID: Select a cashier ID for the interface from the list. See Configuring Cashiers.
9. Path ID: Enter the Path ID of the interface. In most cases this is a 1. Only if the vendor is supporting Multi Property with one interface, is there a need for more. If setting up a Multi Property, the first property must be defined as 1, and all subsequent properties must follow sequentially and with no gaps.
10. Machine: Select a server name from the list (where Machines have been configured) where the IFC Controller is installed.
11. Time-out: Enter a time-out value in seconds on how long the UI will wait for response on outbound messages (Room key and credit card transaction requests).
12. Version: Will auto-populate once an IFC Controller connects with the specific interface.
Click Save.
Refer to the Table Property Interface Detail Links in the section below for complete interface configuration.

Editing a Property Interface

Note:

Interface configuration uses a presentation page, select or customise the presentation style to suit your needs.

From the Administration menu, select Interfaces, and then select Property Interfaces.
Enter the search criteria and click Search.
Select the interface, then click vertical ellipsis Actions menu and click Edit.
1. Update configuration. See the table below.
2. Inactive: Select checkbox to inactivate the interface (not yet in use for outbound/inbound messages).
Click Save.

Table 16-17 Property Interface Detail Links

Links to Property Interface Configuration
Property Interface Primary Information	Property Interface Class of Service	Property Interface Room Status
Property Interface General Information	Property Interface Postings	Property Interface Translation
Property Interface Transaction Codes	Property Interface Workstation Setup	Property Interface Rights
Property Interface Rooms	Property Interface Unit Charges

Deleting a Property Interface

From the Administration menu, select Interfaces, and then select Property Interfaces.
Enter the search criteria and click Search.
Select the interface, then click vertical ellipsis Actions menu and click Delete.
Click Delete to confirm.

Parent topic: Interfaces Administration

Configuring Property Interface Rights

Adding Property Interface Rights

From the Administration menu, select Interfaces, then select Property Interfaces.
Enter search criteria and click Search.
Select the interface in the search result, then click the vertical ellipsis Actions menu and select Edit.
Select the General Information link.
Click New and complete the following:
1. Category: Select the category to configure the right for. Selecting a category is optional, however if left blank, all available interface rights will appear in the Right field list of values.
2. Right: Select the interface right from the list
3. Code: Enter a unique code for the interface right. This field is limited to five characters. This value will appear on the Room Status or Group Bar/Unbar screens when working with the Interface Menu screen.
4. Description: Enter a short description of the interface right. This value will appear on the Room Status or Group Bar/Unbar screens when working with the Interface Menu screen.
Click Save.

Editing Property Interface Rights

From the Administration menu, select Interfaces, then select Property Interfaces.
Enter search criteria and click Search.
Select the interface in the search result, then click the vertical ellipsis Actions menu and select Edit.
Update the configuration.
Click Save.

Deleting Property Interface Rights

From the Administration menu, select Interfaces, then select Property Interfaces.
Enter search criteria and click Search.
Select the interface in the search result, then click the vertical ellipsis Actions menu and select Delete.
Click Delete to confirm.

Parent topic: Configuring Property Interface

Configuring Property Interface Primary Information

Editing Interface Primary Information

From the Administration menu, select Interfaces, then select Property Interfaces.
Enter search criteria and click Search.
Select the interface in the search result, then click the vertical ellipsisActions menu and select Edit.
Select the Primary Information link.
ClickEdit.
1. IFC8 Product Code: Will auto-populate based on the Product Code.
2. Name: Enter the display name of the system for identification.
3. Cashier ID: Select a cashier ID for the interface from the list. See Configuring Cashiers.
4. Path ID: Enter the Path ID of the interface. In most cases this is 1. Only if the vendor is supporting Multi Property with one interface, is there a need for more. If setting up a multi-property, the first property must be defined as 1, and all subsequent properties must follow sequentially and with no gaps.
5. Machine: Select a server name from the list (where Interfaces>Machines have been configured) where the IFC Controller is installed.
6. Timeout: Enter a timeout value in seconds on how long the UI will wait for response on outbound messages (Room key and credit card transaction requests).
7. Version: Will auto-populate once an IFC Controller connects with the specific interface.
8. Message Expires After (minutes): Enter the number for minutes that will remove a stale outbound record from the table at startup of the interface.
9. Menu Type: Select the system type menu that can be used.
10. Menu Name: Enter a descriptive name for the menu item (Miscellaneous>Property Interface Control).
11. Inactive: Select checkbox to inactivate the interface (not yet in use for outbound/inbound messages).
Click Save.

Parent topic: Configuring Property Interface

Configuring Property Interface General Information

The General panel allows you to configure several general interface settings, including night audit commands, EFT setup, wake-up call options, video checkout options, and bill display options. Depending on the interface type you are setting up, the available configurations vary. Refer to the Property Interfaces General Information table below.

Editing Interface General Information

From the Administration menu, select Interfaces, then select Property Interfaces.
Enter search criteria and click Search.
Select the interface in the search result, then click the vertical ellipsisActions menu and select Edit.
Select the General Information link.
ClickEdit.
- See table Property Interfaces General Information for the applicable interface type.
- To configure the interface rights. For more information, see Configuring Interface Rights.
Click Save.

Table 16-18 Property Interfaces General Information

EFT Interfaces
Handle night audit commands: Select the check box to notify the vendor, mostly EFT and FIAS interfaces, that the PMS night audit was started and stopped and that the PMS business date had been rolled. If this check box is not selected, the vendor will not be notified of this information. CC Vault Function: Select the check box to indicate that the EFT interface supports the credit card vault functionality. Selection of this check box will activate the credit card vault interface functionality for this property. See Credit Card Vault for details. Regular Transaction: Selected by default when creating a new EFT Interface, indicates whether or not this is interface handles regular transactions. Courtesy Card Handling: An indication of whether or not the interface handles courtesy cards. Port: The port that the interface is configured on. IP Address: The IP address used for the interface. OPI Configuration: Click link to launch OPI configuration (Available when the OPI Credit Card Processing or OPI Token Proxy Service OPERA Control is active and user is granted the CCCONF role). Prepaid Card: Select this check box to configure the stored value system. An interface should be selected as a Stored Value System when the vendor supports the ability to activate, issue reload, and redeem stored value cards (gift cards). Create Prepaid during Checkin: Displayed when the Stored Value System check box is selected, select to create a stored value account when the guest is checking in. Show Prepaid Pin: Displayed when the Stored Value System check box is selected, select the check box to display the stored value pin that is provided by the vendor. The vendor can define whether a PIN is in use or not. This should not be checked unless the Vendor has indicated they will use PINs. Device: Displayed when the Stored Value System check box is selected, select the device from the list of values if a device is used to read the stored value card (gift card). An example would be an RFID device. This field is rarely populated. Show Prepaid Trxn: Displayed when the Stored Value System check box is selected, select to choose OPERA Cloud Transactions, Vendor Transactions, or both OPERA Cloud and Vendor Transactions. The option that is selected controls what is displayed in the Stored Value Account Maintenance screen for the interface and the specific stored value account. Prepaid Redeem Trx: Displayed when the Stored Value System check box is selected, select the stored value redeem transaction method from the drop down list. The transaction code that is selected here will be used any time a stored value account is redeemed.
CCW Interfaces
Send AR Auth Type: Select to send the AR authorization type to the vendor. This check box should be selected if credit card authorizations will be used for AR Accounts. See AR Credit Cards for details. Note: The Send AR Auth Type check box cannot be selected at the same time as the Enable DB Verification check box. Allow CC Cancel Transactions: Select to allow credit card transaction cancelations with the CCW interface. This check box should be selected in order to send a notice to the vendor that the credit card settlement transaction was canceled for any reason (e.g., communication error). This notice will only be sent one time to the vendor when the credit card transaction is canceled. CC Vault Function: Select the check box to indicate that the CCW interface supports the credit card vault functionality. Selection of this check box will activate the credit card vault interface functionality for this property. See Credit Card Vault for details. The credit card vendor must support the vault functionality. Verify with the vendor that it is supported before activating this function. Enable Resend: Select to enable the functionality to resend any credit card settlement payments for a reservation, deposit, or AR account that may have failed due to a disruptive event, such as a session disconnect or an error occurred before the posting could be made, and the settlement was sent to the interface. OPERA Cloud would then check on the settlement posting the next time the reservation is accessed and for any payments that were sent to the interface but not posted to OPERA Cloud another settlement would be initiated with an extra field in the IFC request indicating to the vendor that the record is a resend. This includes any postings from Billing ,Deposits, or AR and will not include postings from Passer By, Post It, and Fiscal Payments. Note: During the resend of the failed posting, if the interface returns an error/failed status, no reprocessing of the failed resend will occur and no posting will be completed. Enable DB Verification: Select to allow direct bill authorizations and settlements with the interface. See Direct Bill Authorizations and Settlements for details. Note: Selection of the Enable DB Verification check box displays the Cashiering > Direct Bill Authorizations And Settlements application parameter. Note: The Enable DB Verification check box cannot be selected at the same time as the Send AR Auth Type check box. Enable Failover: This check box can be selected to use the Failover URL for all credit card transactions. When it is not selected, then the URL address defined in the URL field will be used for all credit card transactions. Card Present Flag: Only displayed when MICROS Payment Gateway is the active Credit Card IFC. Select this check box to display a Card Present check box on the Payment, Deposit, and Post It screens. The will allow the user to check this check box if a credit card is present at the time of the payment. This is useful to provide an indicator to the Credit Card Vendor to follow a different process depending on the card present or not. URL: The URL of the CCW Interface. Send End of Day: An indication of whether or not information is sent as part of the end of day routine. Send Enhanced Fields: Select to send additional fields for a credit card transaction request that include Workstation, RoomNum, OriginalAuthSequence, Version, and CardType. With most CCW vendors, these fields will be required. Prepaid Card: Select this check box to configure the stored value system. An interface should be selected as a Stored Value System when the vendor supports the ability to activate, issue reload, and redeem stored value cards (gift cards). Create Prepaid during Check in: Displayed when the Stored Value System check box is selected, select to create a stored value account when the guest is checking in. Show Prepaid Pin: Displayed when the Stored Value System check box is selected, select the check box to display the stored value pin that is provided by the vendor. The vendor can define whether a PIN is in use or not. This should not be checked unless the Vendor has indicated they will use PINs. Device: Displayed when the Stored Value System check box is selected, select the device from the list of values if a device is used to read the stored value card (gift card). An example would be an RFID device. This field is rarely populated. Show Prepaid Trxn: Displayed when the Stored Value System check box is selected, select to choose OPERA Cloud Transactions, Vendor Transactions, or both OPERA Cloud and Vendor Transactions. The option that is selected controls what is displayed in the Stored Value Account Maintenance screen for the interface and the specific stored value account. Prepaid Redeem Trx: Displayed when the Stored Value System check box is selected, select the stored value redeem transaction method from the drop down list. The transaction code that is selected here will be used any time a stored value account is redeemed. Failover URL: The Failover URL as specified by the Credit Card Interface vendor is displayed here. This URL will be used for all credit card transactions when the Enable Failover check box is selected, in case the vendor's main system goes down for an extended period. When the Enable Failover check box is not selected, then the URL address defined in the URL field will be used for all credit card transactions.
SVS Interfaces
URL: The interface URL. Note: When using the URL field for the interface, the IP Address and Port fields do not need to be populated. IP Address: The IP address. The IP Address that is entered needs to match with the interface machine that the .exe is running on. Port: The port that the interface is configured on. The Port number that is entered needs to match with the Port number configured for the SVS Interface Type configuration file. Note: The IP Address and Port fields need to be populated when using a Socket type approach. Stored Value System: Select this check box to configure the stored value system. An interface should be selected as a Stored Value System when the vendor supports the ability to activate, issue reload, and redeem stored value cards (gift cards). Create SV during Checkin: Displayed when the Stored Value System check box is selected, select to create a stored value account when the guest is checking in. Show Stored Value Pin: Displayed when the Stored Value System check box is selected, select the check box to display the stored value pin that is provided by the vendor. The vendor can define whether a PIN is in use or not. This should not be checked unless the Vendor has indicated they will use PINs. Device: Displayed when the Stored Value System check box is selected, select the device from the list of values if a device is used to read the stored value card (gift card). An example would be an RFID device. This field is rarely populated. Show SV Trxn: Displayed when the Stored Value System check box is selected, select to choose OPERA Cloud Transactions, Vendor Transactions, or both OPERA Cloud and Vendor Transactions. The option that is selected controls what is displayed in the Stored Value Account Maintenance screen for the interface and the specific stored value account. SV Redeem Trx: Displayed when the Stored Value System check box is selected, select the stored value redeem transaction method from the drop down list. The transaction code that is selected here will be used any time a stored value account is redeemed. Configure: Click to launch OPERA Payment Interface configuration. You must be granted the PPCONF user role.
DLS (Key Encoding) Interfaces
Handle night audit commands: Select the check box to notify the vendor, mostly EFT and FIAS interfaces, that the PMS night audit was started and stopped and that the PMS business date had been rolled. If this check box is not selected, the vendor will not be notified of this information. On Line Key System: An indication of whether or not this is an ONLINE key system and this relates to if whether the vendor supports KeyDataChange Requests or not. What determines if a Key Interface is an ONLINE key system or not is that for an ONLINE key system, the vendor requires the KeyRequest, KeyAnswer, KeyRead (Optional), KeyDelete (Optional), and KeyDataChange. If the key system is an OFFLINE system, then the vendor requires only the KeyRequest and KeyAnswer (KeyRead and KeyDelete are optional). Allow Multiple Room Selection for Keys: An indication of whether or not multiple rooms can be accessed from the same key through this interface, for example one key can be used for connecting rooms that are part of a reservation. Send Track2 Data: An indication of whether or not Track2 data is sent to the vendor. This is a sequence number that connects the key card to the room. This sequence number can be manipulated if a membership is attached or if the key card is also being used as a gaming card. Send Track1 Data: An indication of whether or not Track1 data is sent to the vendor. Track 1 is used by the key vendors to get specific data from the PMS and use as needed or for printing on the keycard. It is configurable as a User Defined Format where fields can be chosen from the reservation tables or a literal expression can be entered. One of the uses for Track1 would be to send the Membership ID when the keycard is also used as a gaming card. Display Key Pin Code: Available only for DLS Interface Types with a KSS Menu Type, select to display the PIN code used to access the guest room. This PIN code is passed in Track3 generated by the key vendor and sent to OPERA Cloud or a Kiosk terminal to provide to the guest instead of a key card. Delete IFC Keys on KeyDelete: Select to delete the IFC_KEYS record at the time of Check Out or when a Checked In Reservation is Canceled. Default All Print Details On: Checked (default) to automatically select all the Print Detail fields when requesting a Room Key, Universal Card, or Gaming Card. Unchecked does not select all the Print Detail fields automatically. When requesting a key, select/deselect any of the Print Details on the Card Details To Be Printed screen. Print Details are available when configured on the Class of Service tab with the PRINT menu Right (in the grid). Display Key PIN Code: Available for DLS Interface Types with a KSS Menu Type. Select check box to display the PIN code used to access the guest room. This PIN code is passed in Track3 generated by the key vendor and sent to OPERA Cloud or a Kiosk terminal to provide to the guest instead of a key card. (Available when the Display Key PIN OPERA Control is active).
PBX Interfaces
Handle night audit commands: Select the check box to notify the vendor, mostly EFT and FIAS interfaces, that the PMS night audit was started and stopped and that the PMS business date had been rolled. If this check box is not selected, the vendor will not be notified of this information. Enable Rollup Transactions: Select to enable a rollup transaction functionality for outgoing transactions requested by the interface to display on the vendor’s side in a view of the folio as one bill item. Rollup transactions are multiple transactions that were made on the same day that have the same Reference (e.g., Check Number), and can be rolled into one line item. These are identified by having a + sign next to the line item on the Billing screen for example. Phone Display Name: When the guest calls the Front Desk, selecting this check box displays the primary sharer’s name on the Front Desk phone display. A room with sharers will send the guest name from the first reservation checked in for that room to the IFC Vendor; this name will continue to be sent in the messages for all of the following sharer Check-Ins and any reservation changes. A room with no sharers will send the guest name that is on the reservation. Note: The name that is displayed can manually be changed to one of the other sharer names from Miscellaneous > Interfaces > Interfaces > Display Name after all sharers are checked in. The Display field can only be selected for one guest name per room. Bill display options: The following bill display options are available. User defined folio: Select this option to select a user-defined folio window where the bill is displayed. When you select this option, the Folio field appears. Select the drop-down arrow and select this folios where the bill will be displayed. Guest folio: Select this option to display windows that have the guest profile linked to the folio window. Off: Select this option to turn the bill display options off through the video system. Video checkout options: The following video checkout options are available for VID interfaces only. Allow video check out: Select this option to allow videos to be checked out from this room. Once this option is selected, you can alter the Check credit limit, Check balance, and Check routing settings. Check credit limit: Not currently used. Check balance: Select this option to check the video balance against the total balance in OPERA Cloud. Check routing: Select this option to allow the charges to go to another room. Wake-up call options: The following wake up call options are available. Handle wake-up calls: Select this option to allow wake up calls through the video or phone system. OPERA: If the OPERA button is selected, then a WakeupSet is sent to IFC8 at the time of the wake up call. The Number of Retries field needs to be completed to define the number of times OPERA Cloud attempts to resend the message to the vendor before the call is finally set to unsuccessful (if there is no response or there is an unsuccessful response). The Retry Interval field also needs to be completed to define the amount of time between the retries. Vendor: If this option is selected, the WakeupSet message is instantly communicated with the vendor phone system, and the vendor handles the wake up call. This option is only visible if the Handle wake up calls option is selected. If this option button is selected, the Number of Retries field should be set to 0 and the value entered in the Retry Interval field is the amount of time that OPERA Cloud waits for a response from vendor before the call is set to unsuccessful. Number of retries: Indicates the number of times to retry a wake up call if the original wake up call fails. This option is mandatory if the Handle wake up calls option is selected, and should be set to "0" if the Vendor option button is selected. Retry interval: If the OPERA button is selected, this is the retry interval of the wake up calls, in seconds. For example, if 60 is entered, then the wake-up call will be retried every minute until the number entered in the Number of Retries is reached. If the Vendor option button is selected, the value entered is the amount of time that OPERA Cloud waits for a response from vendor before the call is set to unsuccessful. This option is mandatory if the Handle wake-up calls option is selected. Wake Set: Available when the OPERA button is selected, enter the number of seconds the call should be sent to the vendor before the actual set time of the call in OPERA Cloud. For example, if the wake-up call is set for 08:00 but it needs to go to the vendor at 07:58, then the Wake Set would be set to 120. If the field is blank, then the wake-up call will go out at the set wake time.
VID Interfaces
Handle night audit commands: Select the check box to notify the vendor, mostly EFT and FIAS interfaces, that the PMS night audit was started and stopped and that the PMS business date had been rolled. If this check box is not selected, the vendor will not be notified of this information. Enable Rollup Transactions: Select to enable a rollup transaction functionality for outgoing transactions requested by the interface to display on the vendor’s side in a view of the folio as one bill item. Rollup transactions are multiple transactions that were made on the same day that have the same Reference (e.g., Check Number), and can be rolled into one line item. These are identified by having a + sign next to the line item on the Billing screen for example. Bill display options: The following bill display options are available. User defined folio: Select this option to select a user-defined folio window where the bill is displayed. When you select this option, the Folio field appears. Select the drop-down arrow and select this folios where the bill will be displayed. Guest folio: Select this option to display windows that have the guest profile linked to the folio window Off: Select this option to turn the bill display options off through the video system. Video checkout options: The following video checkout options are available for VID interfaces only. Allow video check out: Select this option to allow videos to be checked out from this room. Once this option is selected, you can alter the Check credit limit, Check balance, and Check routing settings. Check credit limit: Not currently used. Check balance: Select this option to check the video balance against the total balance in OPERA Cloud. Check routing: Select this option to allow the charges to go to another room. Wakeup call options. The following wake up call options are available. Handle wake-up calls: Select this option to allow wake up calls through the video or phone system. OPERA: If the OPERA button is selected, then a WakeupSet is sent to IFC8 at the time of the wake up call. The Number of Retries field needs to be completed to define the number of times OPERA Cloud attempts to resend the message to the vendor before the call is finally set to unsuccessful (if there is no response or there is an unsuccessful response). The Retry Interval field also needs to be completed to define the amount of time between the retries. Vendor: If this option is selected, the WakeupSet message is instantly communicated with the vendor phone system, and the vendor handles the wake up call. This option is only visible if the Handle wake up calls option is selected. If this option button is selected, the Number of Retries field should be set to "0" and the value entered in the Retry Interval field is the amount of time that OPERA Cloud waits for a response from vendor before the call is set to unsuccessful. Number of retries: Indicates the number of times to retry a wake up call if the original wake up call fails. This option is mandatory if the Handle wake up calls option is selected, and should be set to "0" if the Vendor option button is selected. Retry interval: If the OPERA button is selected, this is the retry interval of the wake up calls, in seconds. For example, if 60 is entered, then the wake-up call will be retried every minute until the number entered in the Number of Retries is reached. If the Vendor option button is selected, the value entered is the amount of time that OPERA Cloud waits for a response from vendor before the call is set to unsuccessful. This option is mandatory if the Handle wake-up calls option is selected. Wake Set: Available when the OPERA button is selected, enter the number of seconds the call should be sent to the vendor before the actual set time of the call in OPERA Cloud. For example, if the wake-up call is set for 08:00 but it needs to go to the vendor at 07:58, then the Wake Set would be set to 120. If the field is blank, then the wake-up call will go out at the set wake time.
TIK Interfaces
URL: The interface URL. Default Trx: Select a default transaction code as an alternate transaction code if a Ticket Package cannot post to the packages transaction code.
MSC Interfaces
Handle night audit commands: Select the check box to notify the vendor, mostly EFT and FIAS interfaces, that the PMS night audit was started and stopped and that the PMS business date had been rolled. If this check box is not selected, the vendor will not be notified of this information. Enable Rollup Transactions: Select to enable a rollup transaction functionality for outgoing transactions requested by the interface to display on the vendor’s side in a view of the folio as one bill item. Rollup transactions are multiple transactions that were made on the same day that have the same Reference (e.g., Check Number), and can be rolled into one line item. These are identified by having a + sign next to the line item on the Billing screen for example. Video checkout options: The following video checkout options are available for VID interfaces only. Allow video check out: Select this option to allow videos to be checked out from this room. Once this option is selected, you can alter the Check credit limit, Check balance, and Check routing settings. Check credit limit: Not currently used. Check balance: Select this option to check the video balance against the total balance in OPERA Cloud. Check routing: Select this option to allow the charges to go to another room. Bill display options: The following bill display options are available. User defined folio: Select this option to select a user-defined folio window where the bill is displayed. When you select this option, the Folio field appears. Select the drop-down arrow and select this folios where the bill will be displayed. Guest folio: Select this option to display windows that have the guest profile linked to the folio window. Off: Select this option to turn the bill display options off through the video system. Wake-up call options. The following wake up call options are available. Handle wake-up calls: Select this option to allow wake up calls through the video or phone system. OPERA: If the OPERA button is selected, then a WakeupSet is sent to IFC8 at the time of the wake up call. The Number of Retries field needs to be completed to define the number of times OPERA Cloud attempts to resend the message to the vendor before the call is finally set to unsuccessful (if there is no response or there is an unsuccessful response). The Retry Interval field also needs to be completed to define the amount of time between the retries. Vendor: If this option is selected, the WakeupSet message is instantly communicated with the vendor phone system, and the vendor handles the wake up call. This option is only visible if the Handle wake up calls option is selected. If this option button is selected, the Number of Retries field should be set to 0 and the value entered in the Retry Interval field is the amount of time that OPERA Cloud waits for a response from vendor before the call is set to unsuccessful. Number of retries: Indicates the number of times to retry a wake up call if the original wake up call fails. This option is mandatory if the Handle wake up calls option is selected, and should be set to "0" if the Vendor option button is selected. Retry interval: If the OPERA button is selected, this is the retry interval of the wake up calls, in seconds. For example, if 60 is entered, then the wake-up call will be retried every minute until the number entered in the Number of Retries is reached. If the Vendor option button is selected, the value entered is the amount of time that OPERA Cloud waits for a response from vendor before the call is set to unsuccessful. This option is mandatory if the Handle wake-up calls option is selected. Wake Set: Available when the OPERA button is selected, enter the number of seconds the call should be sent to the vendor before the actual set time of the call in OPERA Cloud. For example, if the wake-up call is set for 08:00 but it needs to go to the vendor at 07:58, then the Wake Set would be set to 120. If the field is blank, then the wake-up call will go out at the set wake time.
MBS Interfaces
Handle night audit commands: Select the check box to notify the vendor, mostly EFT and FIAS interfaces, that the PMS night audit was started and stopped and that the PMS business date had been rolled. If this check box is not selected, the vendor will not be notified of this information. Enable Rollup Transactions: Select to enable a roll-up transaction functionality for outgoing transactions requested by the interface to display on the vendor’s side in a view of the folio as one bill item. Rollup transactions are multiple transactions that were made on the same day that have the same Reference (e.g., Check Number), and can be rolled into one line item. These are identified by having a + sign next to the line item on the Billing screen for example. Bill display options: The following bill display options are available. User defined folio: Select this option to select a user-defined folio window where the bill is displayed. When you select this option, the Folio field appears. Select the drop-down arrow and select this folios where the bill will be displayed. Guest folio: Select this option to display windows that have the guest profile linked to the folio window. Off: Select this option to turn the bill display options off through the video system. Wake-up call options: The following wake up call options are available. Handle wake-up calls: Select this option to allow wake up calls through the video or phone system. OPERA: If the OPERA button is selected, then a WakeupSet is sent to IFC8 at the time of the wake up call. The Number of Retries field needs to be completed to define the number of times OPERA Cloud attempts to resend the message to the vendor before the call is finally set to unsuccessful (if there is no response or there is an unsuccessful response). The Retry Interval field also needs to be completed to define the amount of time between the retries. Vendor: If this option is selected, the WakeupSet message is instantly communicated with the vendor phone system, and the vendor handles the wake up call. This option is only visible if the Handle wake up calls option is selected. If this option button is selected, the Number of Retries field should be set to 0 and the value entered in the Retry Interval field is the amount of time that OPERA Cloud waits for a response from vendor before the call is set to unsuccessful. Number of retries: Indicates the number of times to retry a wake up call if the original wake up call fails. This option is mandatory if the Handle wake up calls option is selected, and should be set to "0" if the Vendor option button is selected. Retry interval: If the OPERA button is selected, this is the retry interval of the wake up calls, in seconds. For example, if 60 is entered, then the wake-up call will be retried every minute until the number entered in the Number of Retries is reached. If the Vendor option button is selected, the value entered is the amount of time that OPERA Cloud waits for a response from vendor before the call is set to unsuccessful. This option is mandatory if the Handle wake-up calls option is selected. Wake Set: Available when the OPERA button is selected, enter the number of seconds the call should be sent to the vendor before the actual set time of the call in OPERA Cloud. For example, if the wake-up call is set for 08:00 but it needs to go to the vendor at 07:58, then the Wake Set would be set to 120. If the field is blank, then the wake-up call will go out at the set wake time.
All Other Interfaces
If configuring an interface other than an EFT, CCW, PBX, VID, SVS, MAK, TIK, MSC, MBS, or key card (DLS) interface, the General panel contains of the following options, depending on the interface you select in the Interface Status screen
Handle night audit commands: Select the check box to notify the vendor, mostly EFT and FIAS interfaces, that the PMS night audit was started and stopped and that the PMS business date had been rolled. If this check box is not selected, the vendor will not be notified of this information. Enable Rollup Transactions: Select to enable a rollup transaction functionality for outgoing transactions requested by the interface to display on the vendor’s side in a view of the folio as one bill item. Rollup transactions are multiple transactions that were made on the same day that have the same Reference (e.g., Check Number), and can be rolled into one line item. These are identified by having a + sign next to the line item on the Billing screen for example. Video checkout options: The following video checkout options are available. Allow video check out: Select this option to allow videos to be checked out from this room. Once this option is selected, you can alter the Check credit limit, Check balance, and Check routing settings. Check credit limit: Not currently used. Check balance: Select this option to check the video balance against the total balance in OPERA Cloud. Check routing: Select this option to allow the charges to go to another room. Note: Video checkout options are only available for VID Interfaces. Bill display options: The following bill display options are available. User defined folio: Select this option to select a user-defined folio window where the bill is displayed. When you select this option, the Folio field appears. Select the drop-down arrow and choose the folios where the bill will be displayed. Guest folio: Select this option to display windows that have the guest profile linked to the folio window. Off: Select this option to turn the bill display options off through the video system. Wake-up call options: The following wake up call options are available. Handle wake-up calls: Select this option to allow wake up calls. OPERA: If this option is selected, OPERA communicates with the phone system two minutes before a wake up call is scheduled to notify it of the wake up call. This option is only visible if the Handle wake up calls option is selected. Vendor: If this option is selected, the wake up call information is instantly communicated with the phone system, then they handle the wake up call. This option is only visible if the Handle wake up calls option is selected. Number of retries: Indicates the number of times to retry a wake up call if the original wake up call fails. This option is only visible if the Handle wake up calls option is selected. Retry interval: The interval of the wake up calls, in seconds. This option is only visible if the Handle Wake-up calls option is selected.

Parent topic: Configuring Property Interface

Configuring Property Interface Transaction Codes

The Transaction Codes panel allows you to configure how the interface handles posting accounts, sales itemizers, and transaction codes. This would be used by any external system posting charges to OPERA Cloud . For example: minibar, POS or PBX.

Editing Interface Transaction Codes

From the Administration menu, select Interfaces, then select Property Interfaces.
Enter search criteria and click Search.
Select the interface in the search result, then click the vertical ellipsis Actions menu and select Edit.
Select the Transaction Codes link.
Click Edit.
1. Cash/Credit Card Postings: Setting this value will allow you to configure the posting of cash and credit card payments from the Point of Sales (POS) system. Your selection options are:
  1. Do not post: Selecting this option does not post to a customer account.
  2. Post to A/C, no autobalance: Selecting this option posts a charge to the customer's account, but does not auto-balance the account. Selecting this option also activates the Posting Accounts and Transaction codes option buttons, allowing you to configure the posting account and transaction code settings.
  3. Post to A/C autobalance: Selecting this options posts a charge to the customer's account and auto-balances the account. Selecting this option also activates the Posting Accounts and Transaction Codes option buttons, allowing you to configure the posting account and transaction code settings.
2. Subtotal Postings: Setting this value allows you to configure splitting of the incoming charge from the point of sales system. Your selection options are:
  1. Do not post: Selecting this option does not post to the customer account.
  2. Split TIP only: Selecting this option splits out the tip only. Selecting this option also activates the Posting Accounts, Sales Itemizers, and Transaction Codes option buttons, allowing you to configure the posting account and transaction code settings.
  3. Full split: Selecting this option allows you to split incoming charges from the point of sales system to the various folios associated with the account. Selecting this option also activates the Posting Accounts, Sales Itemizers, and Transaction Codes option buttons, allowing you to configure the posting account, sales itemizers, and transaction code settings.
3. Difference Posting: Select a value from the list for when the IFC8 program detects a difference between the total amount and the sum of the individual itemizers, such as Sales-, Tax, Discount itemizers and so on sent by the vendor.
  - Post: The interface posts the sales items amounts plus the Difference amount to guest folio using the selected transaction code.
  - Ignore: The interface ignores the difference amount and would post the Sales items amount in guest folio to the appropriate transaction codes and the default if needed.
  - Reject: The interface rejects the posting of a check when there is a difference in total amount and sales items amount.
Posting Accounts: It determine how payments are posted from the point of sales system
1. Click New:
  1. Posting Type: Select a value from the list.
  2. Account: Available for the PM Account and PM Account (No Autobalancing) posting types, select the account number (room) from the list.
  3. Transaction Code: Available for the PM Account posting type, select the transaction code.
  4. Payment Method: Enter the payment method code from the POS.
  5. Sales Outlet: Enter the sales outlet code that corresponds to where the posting was originated, for example bar, restaurant, store, etc.
2. Click Save.
3. To Edit, click the vertical ellipsis Actions menu and select Edit.
4. To Delete, click the vertical ellipsis Actions menu and select Delete.
Sales Itemizers: Determines how payments are posted from the point of sales system.
1. Click New:
  1. Code: Select a value from the list. ST1 – ST16(Sales Itemizer1 – Sales Itemizer16), DC1 – DC16 (Discount Itemizer 1 – Discount Itemizer16), SC1 – SC16 (Service Charge 1 – Service Charge 16), TX1 - TX63 (Tax1 - Tax63).
  2. Post Number: Enter number identifying each record uniquely. There must be no gaps in the numbering. For example, a valid entry is "1, 2, 3, 4, 5, 6, 7". An invalid entry is "1, 2, 4, 5, 7", where the numbers 3 and 6 are missing.
  3. Factor: Enter a multiplying factor that the itemizer is multiplied with. The standard is 1.
  4. Posting Description: Enter a posting description reference (Food, Beverage, Tobacco, misc. etc.).
2. Click Save.
  1. Transaction Codes: This allows you to configure the different methods for routing a charge to the different transaction codes configured in OPERA Cloud. If you select a different value, OPERA Cloud displays a message informing you that current transaction code settings will be deleted.
  2. Dialed Digits: Select the number of dialed digits that the call accounting system should look at for the unit charge, and/or the number of dialed digits that OPERA Cloud should look at for transactions. For example, if 4 is selected in this field and the number dialed is "1-239-555-1212", the call accounting system will only look at "1239" (the first four digits) as the unique identifier of the unit charge. OPERA Cloud will look at these same four digits as the unique identifier for transactions.
  3. All Charges: This is where you select your default transaction code for this interface. Note: When configuring transaction codes that will be applied to charges posted by interfaces (e.g., telephone and minibar interface postings), the Post Exclusive Tax as Itemizer OPERA Control will only apply if the Generates Inclusive option is not selected. If the Generates Inclusive option is selected, OPERA Cloud will still generate taxes and service charges according to the generates configuration and lump the generates with the base charge. For example, if the Post Exclusive Tax as Itemizer OPERA Control is active and the transaction code assigned to the phone interface postings in Interface Configuration has the Generates Inclusive option selected, OPERA Cloud will not itemize taxes on phone postings received through the interface. See Transaction Code Configuration for details.
  4. Minibar Charges: This is your default minibar transaction code.
3. To Edit, click the vertical ellipsis Actions menu and select Edit.
4. To Delete, click the vertical ellipsis Actions menu and select Delete.
Transaction Code Mapping
1. Click New:
  1. Default: Select a transaction code from the list.
  2. Description: Enter a description.
  3. Revenue Center: Enter the revenue center.
  4. Code: Select a transaction code from the list ; repeat for each itemizer listed.
2. Click Save.
Click Save.

Parent topic: Configuring Property Interface

Configuring Property Interface Rooms

The rooms panel allows you to filter, add, and edit room entries for interfaces

Adding Interface Rooms

From the Administration menu, select Interfaces, and then select Property Interfaces.
Enter the search criteria and click Search.
Select the interface in the search result, then click the vertical ellipsis Actions menu and select Edit.
Select the Rooms link.
Click New and enter the following details:
1. Type: Select a Line type from the list or manually add it.
  1. R - Room type
  2. # - Extension number
  3. H - House extension
  4. B - Booth (telephone booth)
2. Room and Line Number Range: Select check box to enter by range.
  1. From Room: Enter or select a start room.
  2. To Room: Enter or select a final room.
  3. From Line Number: Enter a start line number.
  4. To Line Number: Enter a final line number.
3. Room: Select a room from the list.
4. Line Number: Enter a telephone line number.
5. Wake Up Call: Select an option from the list.
6. Do Not Disturb: Select an option from the list.
7. Class of Service: Select an option from the list.
8. Direct Inward Dial: Select an option from the list.
9. Message Waiting: Select an option from the list.
10. Mask Dial Number: Select an option from the list.
11. Requires line number setup: Select check box when configuring a Door Lock Interface.
12. Click Save.

Importing Interface Rooms

The Import Rooms option allows you to configure line number to room number translation for an interface. For example, the phone lines associated with a hotel room.

Select room type(s) from the lower panel and configure the applicable line types. Complete the following desired fields and select the Import.

From the Administration menu, select Interfaces, and then select Property Interfaces.
Enter the search criteria and click Search.
Select the interface in the search result, then click the vertical ellipsis Actions menu and select Edit.
Select the Rooms link.
Click the vertical ellipsisActions menu and select Import.
1. Number of Lines: Select the number of lines that you would like to import for your IFC room configuration. For example, if a room has three lines - extension 1, extension 2, and a fax line, you would select 3.
2. Remove leading Zeros: Select this check box to remove the leading zeroes on a room number prior to adding a prefix
3. Line Number Prefix: Enter the number that you would like to precede the room number when creating your external line number. You need to do this for each line that exists in the room (the number of lines are defined in the Number of Lines field.
4. Add to Line Numbers: Enter the numerical value that you would like to add to the line number during an import. For example, if the room number is 100 and you enter 50 in this field, when the import is done, the line number would become 150.
5. Setup Mask: Depending on the number of lines defined in the Number of Lines field, one or more Setup Mask - Line xx where "xx" is the line number. Select the link to access the Setup Mask screen and enter the mask field information for the selected line type. .
  1. Wake Up Call: Select an option from the list.
  2. Do Not Disturb: Select an option from the list.
  3. Class of Service: Select an option from the list.
  4. Direct Inward Dial: Select an option from the list.
  5. Message Waiting: Select an option from the list.
  6. Mask Dial Number: Select an option from the list.
6. Room Types: Select one or more room types.
7. Click Import.

Editing Interface Rooms

From the Administration menu, select Interfaces, and then select Property Interfaces.
Enter the search criteria and click Search.
Select the interface in the search result, then click the vertical ellipsis Actions menu and select Edit.
Update configuration.
Click Save.

Deleting Interface Workstation Setup

From the Administration menu, select Interfaces, and then select Property Interfaces.
Enter the search criteria and click Search.
Select the interface, then click the vertical ellipsis Actions menu and selectEdit.
Click Delete to confirm.

Parent topic: Configuring Property Interface

Configuring Property Interface Class of Service

Editing Interface Class of Service

From the Administration menu, select Interfaces, then select Property Interfaces.
Enter search criteria and click Search.
Select the interface in the search result, then click the vertical ellipsis Actions menu and select Edit.
Select the Class of Service link.
Click Edit.
1. Voice Mail Notification
  1. Disabled: Select to disable voice mail notifications in OPERA Cloud.
  2. Enabled: Select to enable voice mail notifications in OPERA Cloud.
2. Message light
  1. On/Off: Select to turn on the message light when a new voice mail arrives.
  2. Not changeable: Select to indicate that the message light is not supported.
3. Automatic Check-in/out
  1. Disabled: Select to disable automatic check-in/out.
  2. Enabled: Select to allow automatic check-in/out.
  3. Enable with room move: Select this checkbox to allow automatic check-in/out when a room switch occurs only. Note: On a checked-in reservation, changes to any of the following fields will trigger a guest update record message to the IFC Vendor (upon saving the reservation) - Last Name, First Name, Language, Title, Vip Code, Departure Date, Specials, Member Number, Member Level, and Member Type.
4. Enable with Queue Room: Select this checkbox to send a check-in message to the interface system when the reservation room is placed on queue. Expectation is that the vendor system handles the logic when guest's are currently in the room. (Available when the Queue Room OPERA Control is active).
5. Name Display Format
  1. Standard format: Select a value from the list to determine how the guest's name is displayed in the external system.
  2. User defined format: Select this check box to configure an expression for different data to be provided to the external system.
    - Defined Format: Select from the list of values to configure the specific tag for the data.
    - Format Expression Table: Select a value from the list for the table to be used to retrieve the data. Table Columns will display in the Available panel for selection.
    - Format Expression: Select values from the Available panel and click > to move to the Selected panel. The Format Expression field will be updated based on your selection and can have free text added.
    Note:
    
    Upon creating a new MICROS POS of M87 or SPH, the User Defined Format is automatically activated and populated with the required data fields supported by this Vendor.
6. Disable Room Equipment @ Check-in: Select this check box to disable sending a RoomEquipment message to the vendor immediately after the GuestIn message when the RoomEquipment does not change any guest rights. This is to eliminate processing unnecessary records when vendors support all messages but the needed data (Class of Service, No Post, etc.) is included in or understood with the GuestIn message.
7. Disable Room Equipment @ Check-out.: Select this check box to disable sending a RoomEquipment message to the vendor immediately before the GuestOut message when the RoomEquipment does not change any guest rights. This is to eliminate processing unnecessary records when vendors support all messages but the needed data (Class of Service, No Post, etc.) is included in or understood with the GuestOut message.
8. Disable Guest Data Change @ Check-out.: Select this check box to disable sending a GuestdataChange message to the interface at the time of a Checkout. This is to eliminate processing unnecessary records when vendors support all messages but the needed data is included in or understood with the GuestOut message.
Click Save.

Parent topic: Configuring Property Interface

Configuring Property Interface Postings

Editing Interface Postings

From the Administration menu, select Interfaces, then select Property Interfaces.
Enter search criteria and click Search.
Select the interface in the search result, then click the vertical ellipsis Actions menu and select Edit.
Select the Postings link
Click Edit.
1. Reference Field. Select the value you would like to see entered in the Reference field for postings. This field allows you to provide additional information about the charge. When the IFC>Swap Reference and Supplement application parameter is set to Y and a value exists in the Reference field, any interface posting's will have the information selected in this field displayed under the Supplement column. Depending on the how the default folio is setup it will either display supplement or reference field information on it. Switching this parameter will make the posted charge have different data in the different fields and will display differently on the billing screen as well as the folio.
  Note:
  If attributes are selected for the Reference or Supplement fields, those will take precedence over the attribute selected for this field. But if both of Reference or Supplement fields are blank, then this attribute selected will be used.
  1. Do not post: Does not record and zero charge postings.
  2. Post: Posts zero charge postings.
  3. Only to IFC_HIST: Only sends zero charge postings to the history file.
  4. Post and to IFC_HIST: Records zero charge posting and records them to the history file.
  5. Post to IFC_HIST: Select this check box to have the interface record a copy of all postings to the IFC_HIST table.
2. Zero Charge Postings.: Set this option to configure how the interface will deal with zero charge postings.
3. Postings. Set this option to configure the different checks the interface should make before allowing a posting. Your selection options are:
  1. Do not check NOPOST flag : When selected, sends 990000000000 as the credit limit to the interface.
  2. Check NOPOST flag only: When selected, sends 990000000000 as the credit limit to the interface when the No Post flag is not selected on the reservation. If the No Post flag is selected on the reservation, then the credit limit will be 0.
  3. Check credit limit: The following displays how the credit limit will be calculated when this is selected for Postings: Actual Credit Limit(greatest of the approval amount or the credit limit set for the guest payment method) - Guest folio balance - Charges due for remaining stay.
  4. Check credit limit per Guest: Controls on an interface-by-interface basis which interfaces should check the individual spending limit. When selected, the interface will check to see if there is available spending for that particular guest's key, and will then further check that there is enough credit on the room. (Available when the Multiple Guest Room Key OPERA Control is active).
4. Number Masking: This setting allows you to indicate whether or not to mask any details displayed in the supplement field. Select a value from the list.
5. Default Charge: This default charge will be used when the incoming minibar posting has none or invalid OPERA Cloud articles in the PostSimple message.
6. Override Credit Limit: This check box controls whether to allow an override of the credit limit on postings. When this check box is selected, a PostRequest that is over the credit limit will fail with No Credit response unless the payment method included in the PostRequest is configured to a Room posting type that is associated with the Manager Override (see Configuring Property Interface Transaction Codes for details).
7. Check "NoPost" during guest information change: Select this checkbox to check the NoPost field on the reservation when updating the guest information.
8. IFC Generates Tax.: The functionality for this check box is also based on how the IFC Post Exclusive Tax As Itemizer OPERA Control is set. Selecting the check box will have the IFC include the tax and leaving the check box un-selected will have PMS generate the tax. But when the IFC Post Exclusive Tax As Itemizer OPERA Control is active and this check box is selected, then exclusive taxes will be posted as itemizers by the POS Interface.
9. Charge Scaling: This option allows you to set the various charge scaling options. Use this to divide or multiply a charge.
  
  Post Type: Select the posting type. The available options are:
  1. Direct: Uses the actual dollar amount from the message.
  2. Minibar: Uses the dollar amount from the Article Configuration, not from the message.
  3. Phone: Uses the dollar amount, based on the transaction configuration, from the Trans Codes IFC Configuration Tab, not from the message.
10. Reference: Click to select the attributes to include in the Reference field for postings. Select values from the Available panel and click > to move to the Selected panel. When attributes are selected here, they will take precedence over the item selected in the Reference Field drop down list field.
11. Supplement: Click to select the attributes to include in the Supplement field for postings. Select values from the Available panel and click > to move to the Selected panel. When attributes are selected here, they will take precedence over the item selected in the Reference Field drop down list field.
Click Save.

Parent topic: Configuring Property Interface

Configuring Property Interface Room Status

The Interface Room Status panel enables changing the configuration of the room status.

Editing Interface Room Status

From the Administration menu, select Interfaces, then select Property Interfaces.
Enter search criteria and click Search.
Select the interface in the search result, then click the vertical ellipsisActions menu and select Edit.
Select the Room Status link.
Click Edit.
1. Send Room Status. Selecting this check box will send Checked In, Check Out, Out of Order, Out of Service, Clean, Dirty, Inspected, and Pickup (Entry-Code set up in the grid) to the Interface any time the room status is changed in OPERA Cloud. The Interface sends the message to the external system with the updated status of the room. This room status could then be reflected, for example, on a display floor panel for each floor as a reference for housekeeping attendants.
  
  Note:
  
  This requires a standalone interface with a partner that supports outgoing Room Status schema only (not through the same Interface that supports guest information and incoming Room Status messages).
Click Save.
Custom Room Status Translations
1. Click New
  1. Custom Room Status: Select a value from the list.
  2. Entry-Code: Enter the code provided by the vendor to indicate the specific room status that is sent and received by the interface.
  3. Description: A free-form text description of the room status.
2. Click Save.
3. To Edit, select the translation entry, click the vertical ellipsisActions menu and select Edit.
4. To Delete, select the translation entry, click the vertical ellipsisActions menu and select Delete.

Parent topic: Configuring Property Interface

Configuring Property Interface Translation

The Translation panel is used to configure additional instructions and information for the Interface.

Editing Interface Translation

From the Administration menu, select Interfaces, then select Property Interfaces.
Enter search criteria and click Search.
Select the interface in the search result, then click the vertical ellipsisActions menu and select Edit.
Select the Translation link.
Click Edit.
1. Guest Number Length: This determines how long the resv_name_id is that is sent to the vendor. Some vendor systems only support a certain number of digits in the message.
2. Guest Message ID Length: Select the length of the messageId sent to the vendor. Message IDs are assigned to text messages sent to vendor, and some vendors only support up to a certain number of digits in the message.
3. Group Number Length: This determines the length of the Block ID sent to the vendor. Some vendor systems only support a certain number of digits in the message.
4. Select Transaction (Type): Select the appropriate option to indicate the type of translation and then select the New or Edit actions to work with that translation type.
  1. Merchant ID. This is used by some EFT Interfaces. When this is selected, the Origin Code and Merchant ID columns appear in the grid to the right.
  2. Article Number. Select to translate the article number between OPERA Cloud and the vendor. Refer to Articles for additional information on article numbers.
  3. Language Code. Select to translate the language used between OPERA Cloud and the Vendor system.
  4. Key Options. Select to set up interface key option translations and define how the key options interact with IFC8. When this option button is selected, the OPERA Key Option, IFC8 Key Option, Priority, and Position columns appear in the grid. Select the New or Edit buttons to create new or edit existing key options. The Key Options Translation - New or Edit screens appear. Complete the fields below and select the OK button.
    1. OPERA Key Option. Select the OPERA key option from the list of values. The key options list of values are defined in the property preferences setup.
    2. IFC8 Key Option: Enter a 1 or 0 (on or off).
    3. Priority: Enter the priority of the key option. This allows for greater flexibility when setting up multiple key option configurations.
    4. Position: Enter the position of the key option within the IFC8 interface configuration.
5. Translation:
  1. Click New to add Translation.:
    1. Add details.
    2. Click Save.
  2. To Edit, click the vertical ellipsisActions menu and select Edit.
  3. To Delete, click the vertical ellipsisActions menu and select Delete.
Click Save.

Parent topic: Configuring Property Interface

Configuring Property Interface Workstation (Encoder) Setup

The Workstation Setup panel allows you to setup the room key encoders for your door lock system.

Prior to adding Workstations/Encoders, configure Device Areas in order to group key encoders into physical areas at your property.

Adding Interface Workstation Setup

From the Administration menu, select Interfaces, and then select Property Interfaces.
Enter the search criteria and click Search.
Select the interface in the search result, then click the vertical ellipsis Actions menu and select Edit.
Select the Workstation Setup link.
Click New and enter the following details:
1. Terminal: Enter the terminal ID for the workstation.
2. Device IP / Encoder Number: Enter the ID or encoder number for the RFID encoder device.
3. Device Area: Enter or select the area where the workstation device physically resides at your property.
4. Location: Enter a location of the encoder at your property.
5. Type: Enter or select the type of encoder.
6. Sequence: Enter a display sequence for the create key panel.
7. Click Save.

Editing Interface Workstation Setup

From the Administration menu, select Interfaces, and then select Property Interfaces.
Enter the search criteria and click Search.
Select the interface in the search result, then click the vertical ellipsis Actions menu and select Edit.
Update configuration.
Click Save.

Deleting Interface Workstation Setup

From the Administration menu, select Interfaces, and then select Property Interfaces.
Enter the search criteria and click Search.
Select the interface in the search result, then click the vertical ellipsis Actions menu and select Delete .
Click Delete to confirm.

Parent topic: Configuring Property Interface

Configuring Property Interfaces Unit Charges

The Unit Charge panel allows you to configure the unit prices for a PBX phone system. When a call is made, OPERA Cloud looks at all defined variables/parameters to try and identify the call and assign a unit charge. If OPERA Cloud is unable to identify the call based on the variables/parameters defined in the system, OPERA Cloud identifies the call as a House call and the default charge is used.

Editing Post Unit Charges

From the Administration menu, select Interfaces, and then select Property Interfaces.
Enter search criteria and click Search.
Select the interface in the search result, then click the vertical ellipsis Actions menu and select Edit.
Select the Unit Charges link
Click Edit.
Post unit charge based on: Select a value from the list:
1. Meter pulse
2. Total Amount
3. Auto choose
Click Save.

Adding Property Interface Unit Charges

From the Administration menu, select Interfaces, and then select Property Interfaces.
Enter search criteria and click Search.
Select the interface in the search result, then click the vertical ellipsis Actions menu and select Edit.
Select the Unit Charges link
Click Edit.
1. Trunk ID. Enter the trunk ID. A trunk can be defined as a set of phone line going out of or coming into the hotel. A single property can have several trunks. For example, one trunk could be strictly used for local calls and another trunk could be strictly used for international calls.
2. Line Type. Select the line type. The options are:
  - R1 (Line 1)
  - R2 (Line 2)
  - B (Booth)
  - H (House)
3. VIP code. Select the VIP code.
4. Default Charge. Enter the default charge. When a call is made, OPERA Cloud looks at all defined variables/parameters to try and identify the call and assign a unit charge. If OPERA Cloud is unable to identify the call based on the variables/parameters defined in the system, OPERA Cloud identifies the call as a House call and the value entered in this field is used as the default charge.
5. Tariff. Enter the tariff number. The tariff number allows you to charge a different monetary value for each line type. For example, tariff 1 may be for line 1 and tariff 2 may be for a house line.
Click Save.

Editing Property Interface Unit Charges

Note:

When editing existing unit charges, charges with an identical trunk ID/line type/VIP code/tariff combinations are grouped together.

From the Administration menu, select Interfaces, and then select Property Interfaces.
Enter the search criteria and click Search.
Select the interface in the search result, then click the vertical ellipsis Actions menu and select Edit.
Update details.
Click Save.

Deleting Property Interface Unit Charges

From the Administration menu, select Interfaces, and then select Property Interfaces.
Enter the search criteria and click Search.
Select the interface in the search result, then click the vertical ellipsis Actions menu and select Delete.
Click Delete to confirm.

Parent topic: Configuring Property Interface