Sales

Activities

Sales activity management for Contacts and Sales Accounts

For more information, see Activities

Activity Auto Traces

Rule-based activity generation for Contacts and Sales Accounts and Activities

For more information, see About Sales Activities Auto Traces

Sales Manager Goals

Define Sales Manager Goals for Group Rooms & Catering, Transient Rooms, and Activities

For more information, see Configuring Sales Manager Goals

Opportunities

Manage blocks and events opportunities and track the business lost and won.

For more information, see Managing Opportunities

Sales Account Forecast

Define the expected revenue and room nights on sales accounts for specific periods of time,

For more information, see Managing Sales Account Forecast

Sales Accounts, Sales Information

Sales Account attributes such as Business Potential, Scope, Influence, Competition

For more information, see Sales Information

Block Management

Business Blocks

Business block management - multiple date and room type allocation.

For more information, see Blocks

Block Traces

For more information, see Managing Blocks Traces

Block Restrictions

Set rate restrictions on blocks

For more information, see Managing Block Restrictions

Rooming List / Import

Block reservation import functionality

For more information, see Group Rooming Lists

Master/Sub Allocations

Sub Allocations pull inventory from a Master Allocation.

For more information, see Master and Sub-Allocations

Master/Sub Blocks

Parent-sub hierarchy for group blocks, for single or multiple properties.

For more information, see About Master and Sub Blocks

Elastic Blocks

Ability to book group reservations outside of the block dates, or for room types not included in the block

For more information, see Non-Elastic, Elastic, Sell Limits, and Shoulder Dates

Tour Series

Reoccurring blocks on a define frequency

For more information, see Creating a Tour Series

Enables additional fields in Business Blocks

For more information, see OPERA Controls — Blocks

Group Rooms Control

Group Rooms Control (GRC) availability page.

For more information, see Using Group Rooms Control

Group Rooms Control

• Sell Messages

• Non Compete

• Rate Protect

Sales Allowance

Create blocks from inventory allowance allocated to sales agents.

For more information, see Configuring Sales Allowances

Event Management

Simple Events

Essential Event Management

For more information, see Simple Events

Catering Events

Advanced Event Management

For more information, see Events

Event Diary

Event Diary

For more information, see Using the Function Diary

Sub Events

Linked events in either in the same function space or a different space.

For more information, see Managing Sub Events

Alternate Space

Nominate an alternate event space as backup

For more information, see Managing Alternate Space Events

Advanced Function Space Handling

Combo-rooms and shareable spaces

For more information, see Configuring Function Spaces

Catering Packages

Collection of events and their associated menus, inventory items, and function space.

For more information, see Managing Catering Packages on Blocks

Event Posting (Billing)

Post event charges directly to a posting master reservation account.

For more information, see Posting Charges for Events

Event Templates

Collection of events and their associated menus, inventory items, and function space. These events are configured together to allow for quickly adding them to a block in one action.

For more information, see Creating Events from a Template

Event Wait List

Place an event on wait list for a specific function space and date

For more information, see Managing Event Waitlist

Forecast Event Revenue

Default revenue forecasts by date and revenue types.

For more information, see Managing Events Revenue Summary

Advanced Event Forecast

Allows forecast to be done by date, revenue types, market code and/or booking type

For more information, see Configuring Event Forecasts

Multi Edit Events

Select and edit multiple events in a single process.

For more information, see Editing Multiple Events

Quick Event

Ability to create a new event via functions diary and auto-create the required block.

For more information, see Using Quick Events

External URL

URL field in Event Overview, displayed as hyperlink in read state.

For more information, see Managing Events

Inventory (Guest) Rooms as Meeting Rooms

Ability to setup inventory rooms as event space and select for events.

For more information, see Configuring Rooms

Event Resource Management

Event Resources

Event Resource Management - Menus, Items

For more information, see About Event Resources

Item Templates

Groupings of items commonly sold together. When an item template is selected for an event, all items are added along with their respective pricing.

For more information, see Configuring Item Templates

Multi Choice Menus

Offers the ability to choose from several options which menu items will be included in the menu.

For more information, see Creating a Menu

Item Inventory Warning

Show inventory warnings for items

Custom Resources

Ability to create custom menu items and items

Menu Item Demand Factor

Setup demand factor on menu items when configuring menus

For more information, see Configuring Menus

Quick Insert

Ability to add menus and items via a quick insert code. 

Resource Cost

Enables a cost fields for catering resources.

Resource Discount

Apply a discount to all menus and any items marked as discount-able.

For more information, see Applying Discounts to Event Resources

Stationery / Reports

Contract

Customisable contract document

For more information, see Contract Merge Report (Based on Sample_Cont_Merge.RTF with Rep_Cont_Merge.FMX)

Quote

Customisable quote

For more information, see Quote Report (sample_sc_quote)

Banquet Event Order

Customisable BEO

Activity Reports

Sales Activity Reports

For more information, see Activity Reports

Block Reports

Block Reports

For more information, see Blocks and Groups Reports

Event / Resource Reports

Event / Event Resource Reports

For more information, see Event Reports

Account Reports

Account Production Reports

For more information, see Profiles Reports