For properties with the OPERA Cloud Digital Assistant OPERA Control active, a Property Availability Skill is added. When the Business Block OPERA Control is active, you can search availability for a specific date range and number of rooms. The availability details returned indicate whether there is House Availability for the date and number of rooms requested. For Sales and Event Management Standard Edition or Premium Edition subscribers with the Sales Allowance OPERA Control active, the sales allowance is also considered for the Availability Details returned.

See OPERA Cloud Digital Assistant.

For properties with the Master Sub OPERA Control active, the management of nonsynchronous blocks is added.

When changing the Block Status or Catering Status of a master block while the Synchronize check box is unchecked, you are prompted to select the sub blocks to apply the status change to.

When updating the Block or Room Status, an availability check is performed for the selected sub blocks. If the status change results in inventory being oversold at the room type, room class, or house level and you have the applicable overbooking tasks granted to your role, you are prompted to over book the inventory.  You can select to over book, and the status change is applied to the master and selected sub blocks. If you select Cancel, the status of the master and selected sub blocks remain unchanged.

For properties with the Sales Allowance OPERA Control active, you are prompted to over book the allowance if the inventory requested exceeds the available rooms in the allowance and you have the Overbook Sales Allowance task granted to your role.

When updating the Catering Status, an availability check is performed, and the associated events are updated. If there is a conflict with one or more events and the Waitlist OPERA Control is inactive, the status change is not applied to the master and selected sub blocks. If the Waitlist OPERA Control is active, the master and selected sub blocks are updated, and the event where there is a conflict is waitlisted.

See Managing Non-synchronized Master and Sub Block Status.

Cashier ID handling is added to accommodate cashier transactions for enterprise users (that is, users with access to multiple chains) across the chains.

• There is no change in the cashier operations.

• If the OPERA Cloud cashier role is assigned to a user, a cashier ID is created on the first login of each chain.

• If the OPERA Cloud cashier role is not assigned to a user, the cashier ID is not created during the first login of each chain. You can perform cashier operations by selecting the cashier from Cashier Login or by assigning a cashier from Role Manager.

• For enterprise users with a cashier ID: during the first login, if the cashier ID is valid for the chain, then the cashier ID is mapped for the chain. Otherwise, you can perform the cashier operations by selecting the cashier from Cashier Login or assigning a cashier from Role Manager.

Package code definition is updated to allow 20 alphanumeric characters for a package code.

Rate code package pricing is corrected to display Minimum Nights, Maximum Nights, Minimum Guests, and Maximum Guests configured in the package when the Package Pricing and Availability Attributes OPERA Control is active.

Hub location users can validate profile addresses when global Outbound System configurations exist.

When the Default Membership Type OPERA Control is set to a membership type and the Reservation Color Definition OPERA Control is set to Membership Level, you can view the membership level color for guests with that membership type. The color appears as a vertical bar in Manage Reservation, Arrivals, In-House, and Departures search results.

The COL_DAS_ALL report is added to the repository in Reporting & Analytics (R&A).

Refer to: Oracle Hospitality Localization Center for Hotel; Colombia - under OPERA Cloud, Solutions: OPERA Cloud Fiscal Primary Data Document (Doc ID: 2657496.1)

The following is added generically and should be reviewed by properties in France:

Refer to: Oracle Hospitality Localization Center for Hotel; France - under OPERA Cloud, Documentation: OPERA Cloud Fiscal Primary Data Document (Doc ID: 2621636.1)

A Fiscal Folio filter is added to the Invoice for Audit export based on the Fiscal Bill Number. When Fiscal Folio is selected, you can generate the export From Fiscal Bill Number / To Fiscal Bill Number.

If you generate the Invoice for Audit export based on the Fiscal Folio Number, then only the fiscal folio number populates in the export.

You also have an option to generate the Invoice for Audit export based on the Folio Number, which already existed for this export and has no changes made to it.

Refer to: Oracle Hospitality Localization Center for Hotel; Hungary - under OPERA Cloud, Solutions: OPERA Cloud Fiscal Primary Data Document (Doc ID: Doc ID 2622840.1).

The Sample Folio India Buckets (sample_folio_india_buckets.rtf) folio template is updated to display the QR Code that contains folio details returned by the Fiscal Partner.

Refer to: Oracle Hospitality Localization Center for Hotel; India - under OPERA Cloud, Documentation: OPERA Cloud Fiscal Primary Data Document (Doc ID: 2623459.1)

For properties with the Allow Deferred Taxes OPERA Control active, the following updates are available:

Credit Bill

If you post the charges while generating the Credit Bill using the Individual or All transaction option, then the taxes get posted immediately with the parent transaction.

Debit Bill

If you post the charges while generating the Debit Bill using the Individual or All transaction option, then the taxes get posted immediately with the parent transaction.

Deposit Folio

If you post the charges while generating the Deposit Folio, then the taxes get posted immediately with the parent transaction.

Refer to: Oracle Hospitality Localization Center for Hotel; Israel - under OPERA Cloud, Documentation: OPERA Cloud Fiscal Master Data Document (Doc ID: 2636143.1)

The Police Report for Pakistan is added to the repository in Reporting & Analytics (R&A).

Refer to: Oracle Hospitality Localization Center for Hotel; Pakistan - under OPERA Cloud, Documentation: OPERA Cloud Fiscal Primary Data Document (Doc ID: 2804039.1)

The following is implemented generically but is of specific interest for properties in the Philippines.

The following occurs when posting a payment correction using Reverse Payment functionality in a scenario where a folio is settled to the wrong payment method:

1. When a reservation is reinstated and a payment correction (reverse payment) is made to the checkout payment, the Bureau of Internal Revenue (BIR) documents generated at checkout are cancelled (Official Receipt No., Acknowledgement Receipt No., BIR Folio No.), and an Acknowledgement Receipt is generated for the payment correction (Reverse Payment).

2. When an original payment and payment correction (reverse payment) transactions are moved to a separate billing window, at checkout no Official Receipt No. and BIR Folio No. are generated for the billing windows that contain only the original payment and Reverse Payment transactions. An OPERA Cloud Folio No. is generated for the correction windows.

3. When only Concessionaire Charge(s) exist in a billing window and are settled to a non DB payment method, Official Receipt/Number are not generated at Check Out. An Acknowledgement Receipt and BIR Folio/Number are generated.

4. When only Concessionaire Charge(s) exist in a billing window and the folio is settled to a DB payment method, an Acknowledgement Receipt/Number, Official Receipt/Number, and BIR Folio/Number are not generated. Instead, a Folio Number is generated.

5. In Folio History, the Official Receipt button is not enabled when an Official Receipt is not generated for the folio.

Refer to: Oracle Hospitality Localization Center for Hotel; Philippines - under OPERA Cloud, Documentation: OPERA Cloud Fiscal Primary Data Document (Doc ID: 2636950.1).

The following is added generically and should be reviewed by properties in Portugal:

Refer to: Oracle Hospitality Localization Center for Hotel: Portugal.

Folio Style 24 & 25 are updated to ensure that the running total on stationery (customized from the sample_folio_portugal template) does not include the values of the individual line items from the wrapper transaction.

The SEF/Police Export is updated to ensure the file is generated (with the header and footer information) in the event there are no records to process.

The Police Report for Romania is added to the repository in Reporting & Analytics (R&A).

An External URL OPERA Control is added to the Events group. When active, the Event Overview displays an External URL field when you are editing an event or sub-event. Once a URL is entered and saved, a link appears for opening the link in a browser tab. You could use the External URL field for a link to a room diagram or other external resource related to the event. 

A Schedule Time to Update Event Status to Actual OPERA Control is added to activate a daily process for updating qualifying events from Definite status to Actual status based on your status code configuration. When the Schedule Time to Update Event Status to Actual setting is populated with a time, a process executes within 30 minutes of the specified time to update the status of events from Definite to Actual (where Definite is the status configured to change to Actual) with a start date equal to the current business date.

For properties with the Alternate Space OPERA Control active, an Update Alternate Master Event Status OPERA Control is added to determine whether the alternate master event status should be changed to Actual and the corresponding backup space released as part of this process. When the Update Alternate Master Event Status OPERA Control is inactive, alternate master events remain in the configured Definite status and the backup space remains until the status is manually updated. 

The Export Character Set OPERA Control is removed. You can configure a character set per export by adding an export definition for the code: EXPORT CHARACTER SET (do not use underscores).

If not configured for the export, UTF8 is the default character set. If configuring a different character set for the export is required, a supported Oracle database character set must be specified.

When the Blank-out Method of Payment for Arrival Reservations OPERA Control is active, the method of payment is removed during the check-in process unless a credit card authorization exists for billing window #1.

The Check In/Reverse Check In Reservations task is updated to Check In Reservations.

The following data elements are added to the Check In Business Event of the Reservation module:

• Reservation:

  • UDF CHAR fields (1-40)

  • UDF NUM fields (1-40)

  • UDF DATE fields (1-20)

• Profile:

  • Title

  • Language

  • VIP

The OXI Exchange Message Status screen is updated with additional timestamp columns. A Show/Hide Timestamps Actions link toggles the display of the additional columns.

Message From External System:

• External Property (Search). Defaults are based on the property code selected at the Switch Interface.

• Enqueue Time. Shows when the message is in New Status.

• Dequeue Time. Shows when the message is in Processed Status.

1. Fiscal integration is updated with the following attributes:

The following update is available generically and is of specific interest to properties in Saudi Arabia in order to communicate successfully with Fiscal Partner NTMP.

The following Fiscal Business Events are updated with new Data Elements:

Business Events: NEW RESERVATION, UPDATE RESERVATION, CANCEL, CHECK IN, CHECK OUT, NEW OUT OF ORDER, UPDATE OUT OF ORDER.

The following Fiscal Business Event is updated with new Data Elements:

Business Event: END OF PROCEDURES

Refer to: Oracle Hospitality Localization Center for Hotel; Saudi Arabia - under OPERA Cloud, Solutions: OPERA Cloud Fiscal Primary Data Document (Doc ID: 2553921.1)

The Property Interface Class of Service panel is updated to default the configuration for Micros Point of Sale.

1. User Defined Format check box is selected. 

2. Defined Format set to General. 

3. Format Expression Table set to Reservation_General_View. 

4. Format Expression is set to GUEST_FIRST_NAME+GUEST_NAME.

A Bypass Proxy check box is added to Outbound System Configuration to enable for the Oracle Cloud Infrastructure services that can be invoked directly from the service gateways. When the Bypass Proxy check box is deselected, outbound calls are routed by Outbound Proxy.

The Property Interfaces Status column is updated with the following indicators:

• STOPPED (red color)

• RUNNING (green color)

• WAITING (orange color)

When configuring a Property Interface, the detail links panel is visible below the Overview section for access to all options.

Change Location and Sign out are updated to a pop-up page in the top-right.

The Changes Log is updated with details for End of Day procedures and provides details of any errors during processing.

OPERA Controls is updated to display the maximum Functions Allowed (based on your subscription), Functions Activated, and Complimentary Functions. The OPERA Control descriptions indicate when a function is provided as complimentary and does not affect your OPERA Cloud subscription.

The Reservation I Want To . . . menu is updated to display Property Interface Control (IFC) and Create Key action links when a room is assigned to a future arrival date, Due In, Advanced Checked-in, or Checked-in reservation.

In Property Interface Control, the Reservation Status search field lists Checked-in, In House, and Departure status reservations for all IFC types except a Door Lock System (DLS). For a Door Lock System, the Reservation Status search field lists future date arrivals Due In, Checked In, In House, and Departure statuses. You can also search for Advanced Check-in reservations when the Advanced Check-in OPERA Control is active.

When a language Report Date Language is updated to the same language with a different locale or an entirely different language, the correct date translation is output on reports and stationery.

For properties with the Report Scheduler OPERA Control active, scheduled Shift Reports generate as a single output file. You can identify shift reports in Executed Reports by the plus (+) and minus (-) symbols. See Managing Scheduled Reports.

When the Reservation Color Definition OPERA Control is set to Membership, Market Code, VIP Level, or Reservation, the Display Color appears in the Reservation Presentation "Business Card" and in Room Assignment. When the Reservation Color Definition OPERA Control is set to Reservation, the Display Color field also appears in the Stay Details panel.

When only one reservation is selected, a Swap/Shift Rooms button is available for opening the Swap/Shift Rooms page where you can search for a reservation to swap or shift. The Available column indicates the number of nights the room is available (the nights until it is assigned to a future reservation or scheduled to be Out of Order).

See Swapping or Shifting Assigned Rooms.

For users with Chain and/or Property Admin privileges, a Refresh Roles action is added in Manage Users. When invoked, the selected user's roles, property, and chain access are updated. Additionally, in Settings a Refresh My Roles action is added, which forces role changes made in SSD (Shared Security Domain) to immediately update in OPERA Cloud.

For users with Chain and/or Property Admin privileges, a Validate Interface User menu is added in Role Manager.

For properties with the Store External Email OPERA Control active, a Preview/Download Contact Email task is added. See Managing Contact Emails.

The ability to update the AR Invoice number sequence is added. See Updating Folio Sequence Numbers.

The Folio Sequences task is renamed Folio Numbers.

New functionality is added that allows you to re-provision a property in a self-service manner.

This functionality is only available in non-production environments.

The property refresh process allows you to refresh from either a configuration shell or an OPERA Cloud Standard configuration.