1. Small and Medium Business Onboarding User Guide
  2. Party Management
  3. Amendment

1.7 Amendment

In the Amendment stage, the relationship manager can amend the information or can add additional information about an SMB customer using Oracle Banking Enterprise Party Management.

Note:

  • User should have required Customer Group Access to amend a party within a customer access group.
  • User should have required Personal Identifiable Information (PII) access to amend a party, if PII fields are configured.
  1. On the Home screen, click Party Services. Under Party Services, click Amendment.
    The Amendment screen displays.

    Figure 1-51 Amendment – Enter CIF


    Description of Figure 1-51 follows
    Description of "Figure 1-51 Amendment – Enter CIF"

  2. On the Amendment screen, specify the CIF and click Amend Now.
    The Small and Medium Business Amendment screen displays.

    Figure 1-52 Amendment – SMB Amendment


    Description of Figure 1-52 follows
    Description of "Figure 1-52 Amendment – SMB Amendment"

  3. On the Customer Amend screen, click Edit icon icon in the desired section to be updated. You can update the following sections during amendment:

    Note:

    In an amendment request, information in one or more sections can be amended one after the other, if required.
  4. Click Next.
    The Amendment - Comments screen displays.

    Figure 1-53 Amendment – Comments


    Description of Figure 1-53 follows
    Description of "Figure 1-53 Amendment – Comments"

  5. On the Comments screen, perform the following actions:

    Table 1-25 Actions - Description

    Action Description
    Comments Specify the overall comments for the Amendment stage.
    Post Click Post. The comments are posted below the text box.
  6. Click Next.
    The Review and Submit screen is displayed.
  7. On the Review and Submit screen, review the customer information. For more information, refer to Onboarding Initiation - Review and Submit.
  8. Perform the following actions:

    Table 1-26 Actions - Description

    Action Description
    Submit Click Submit. The Checklist window is displayed.
    Outcome On the Checklist window, select the Outcome as Proceed and click Submit. The task is moved to the Review stage.

    In the Review stage, the final reviewer reviews the customer details and moves the task to the Approval stage if the details are appropriate. If the details are inappropriate, the reviewer can send the task to the previous stage. After submitting the details in the Review stage, the system moves the task to the Approval stage.

    In the Approval stage, the head of the division can view the customer information and decide to approve or reject the task based on comments from the Reviewer. If the outcome of this stage is Proceed, the task is automatically moved to the host system. For more detail on the Review and Approval stages, refer to Recommendation and Approval.