In the Initiation stage, the RM can capture brief information about the Small and Medium Business customer to be onboarded using Oracle Banking Enterprise Party Management.

1. On Home screen, click Party Services. Under Party Services, click Small and Medium Business Onboarding.
2. Under Small and Medium Business Onboarding, click Onboarding.
   The Onboarding screen displays.

   Figure 1-2 Onboarding Initiate

   
   

   
   Description of "Figure 1-2 Onboarding Initiate "

   
   
3. On the Onboarding screen, specify the fields.
   For more information on fields, refer to the field description table.

   Table 1-1 Onboarding - Field Description

   Field	Description
   Customer Type	Select the Small and Medium Business customer from the drop-down list.
   Business Process Code	If required, select the desired business process code. Note: This field is displayed and required only if more than one process code is configured for a given customer type.

4. Click Onboard Now.
   The Small and Medium Business - Quick Initiation screen is displayed.

   Figure 1-3 SMB Onboarding - Quick Initiation

   
   

   
   Description of "Figure 1-3 SMB Onboarding - Quick Initiation"

   
   
5. On the Small and Medium Business - Quick Initiation screen, specify the details about the customer.
   For more information on fields, refer to the field description table.

   Table 1-2 Small and Medium Business - Quick Initiation - Field Description

   Field	Description
   Doing Business As	Specify the business of the Small and Medium Business customer.
   Registration Number	Specify the registration number.
   Date of Registration	Specify the date of registration.
   SMB Classification	Select the Small and Medium Business classification from the drop-down list.
   Customer Category	Click search icon and select the customer category from the list of values.

6. Click Submit system will check for duplicate customers.

   If there is no duplicate customer existed in the system, then the system creates a unique party ID for the customer and displays the Onboarding Initiation - Basic Details screen.

   If there are duplicate customers exist in the system. It will display the list of customers with same name. The user will have below facilities:

   • Abort to discard the Customer Onboarding.
   • Continue to save the Customer Onboarding.
   • Cancel to cancel the Customer Onboarding.
   The Initiation - Duplication Check screen displays.

   Figure 1-4 Duplication Check

   
   

   
   Description of "Figure 1-4 Duplication Check"

   
   

   • Dedupe check will fetch the matches found against the below information:
     • Information of existing customers present in the system.
     • Information of the customers for whom the onboarding application was denied/rejected.
   • By default, the system validates based on the customer organization name. If other attributes are required for dedupe check that can be configured.

   Dedupe check will be performed as a service.

• Onboarding Initiation - Basic Details
  This topic provides the details of the business such as the name, registration number, and registration date, tax ID, etc. along with personal details of the business owner including name, date of birth, and address in the Basic Details screen.
• Onboarding Initiation - Stakeholder Details
  This topic provides the details about the stakeholder such as owners, authorized signatories, guarantors, and suppliers of the business in the Stakeholder Details screen.
• Onboarding Initiation - Financial Information
  Information about the customer’s income, assets, and liability is added to the Financial Information screen.
• Onboarding Initiation - Interested Products
  All the bank products relevant to the customer are displayed on the Interested Products screen.
• Onboarding Initiation - Comments
  The RMs can capture overall comments for the initiation stage in the Comments screen.
• Onboarding Initiation - Review and Submit
  The Review and Submit screen provides a consolidated view of the information captured in all the sections.