Customer/Business Correspondence (stopping)

A.2.6 Customer/Business Correspondence (stopping)

You can choose at any time to stop correspondence to a customer/business. When you do so, the customer/business will receive no correspondence of any kind from the system.

There is also a provision to stop correspondence at individual account level. For more information, refer Stop Correspondence at Account Level section.

Table A-79 To stop correspondence with a customer

Transaction	Parameters
Customer Stop Correspondence	Txn Data
	Relation Type Code
	Customer Stop Corr Indicator

Table A-80 To stop correspondence with a business

Transaction	Parameters
Business Stop Correspondence	Txn Data
Business Stop Correspondence	Business Stop Corr Indicator

The Stop Correspondence box is selected on the Customer Service screen’s Customer/Business Details tab.

Figure A-41 Stop Correspondence

Description of "Figure A-41 Stop Correspondence"

To remove the Stop Correspondence indicator, follow the above procedure and update the CUSTOMER/BUSINESS STOP CORR INDICATOR as NO.

Parent topic: Nonmonetary Transactions