A.1.17.2 Reverse an Override Due Date Change
When a posted Due Date Change Override transaction contains error or non desired results, you can reverse the same in Customer Service > Transaction History > Transactions screen.
Select the Due Date Change Override transaction and click Reverse.
Figure A-22 Reverse an Override Due Date Change
On successful posting of the transaction, system reverts (decreases) the change in the number on counters (i.e. number of times due date change permitted) for Max Due Day Change/Yr and Max Due Day Change/Life.
Parent topic: Due Date Change