7.14.1 Field Investigation Sub Tab

The Field Investigation link enables lending institutions to perform field investigations and verify an applicant’s contact points (address and employment information, for example) and credentials (such as asset details). Clients can chose the details to be verified (address, employment, asset or any combination of the three), as well as the verifying agency.

With the Underwriting screen’s Field Investigation screen, you can select which details from application entry are to be verified. The verifying agency performs a field investigation of the details and responds to the lending institution with either XML or a text file. The details are entered in the system for an underwriter to review when making a decision.
  1. Click Field Investigation sub tab.
  2. In Field Investigation section, perform any of the Basic Operations mentioned in Navigation chapter.
    A brief description of the fields is given below:

    Table 7-56 Field Investigation

    Field Do this
    Applicant Select the applicant from the adjoining drop-down list.
    Verification Type Select the verification type from the adjoining drop-down list.
    Verification Agency Select the verification agency from the adjoining drop-down list.
    Status Select the status from the adjoining drop-down list.
    Spoke to Specify the name of the person applicant spoke to.
    Call Dt Specify the call date
    # of Attempts Specify the number of attempts made.
    Result Select the result from the adjoining drop-down list
  3. Perform any of the Basic Actions mentioned in Navigation chapter.
  4. In Verification Details section, perform any of the Basic Operations mentioned in Navigation chapter.
    A brief description of the fields is given below:

    Table 7-57 Verification Details

    Field Do this
    Verification Match Check the box if the verification has matched.
    Remarks Specify remarks, if any
  5. Perform any of the Basic Actions mentioned in Navigation chapter.