Insurances sub tab

4.6.5 Insurances sub tab

If insurance information was entered on Funding screen during Lease origination, you can view financed insurance information on the Customer Service screen’s Insurances screen. The Insurances screen displays the details of all financed insurances, including cancellation and refund information whenever applicable. It also displays the insurances that were financed after funding of Lease using the Customer Service screen’s Maintenance screen.

To view the Insurances screen

Open the Customer Service screen and load the account you want to work with.
Click the Account Details tab, then click Insurances sub tab.

Figure 4-21 Account Details - Insurances

Description of "Figure 4-21 Account Details - Insurances"

On the Insurances screen, view the following information in Insurance Information section:

Table 4-48 Insurances

In this field	View
Contractual	If selected, indicates that the insurance policy is required by contract.
Insurance Type	The insurance type.
Company	The insurance company.
Policy#	The insurance policy number.
Effective Dt	The insurance effective date.
Premium Amt	The insurance premium amount.
Term	The insurance term.
Status	The insurance status.

Click View and view the following information:

Table 4-49 Insurance Information

In this field	View
Policy Information section:
Contractual	If selected, indicates that the insurance policy is required by contract.
Insurance Type	The insurance type.
Insurance Plan	The insurance plan.
Company	The insurance company.
Policy#	The insurance policy number.
Effective Dt	The insurance effective date.
Premium Amt	The insurance premium amount.
Commission Rule	The rule of commission.
Primary Beneficiary	The primary beneficiary of the insurance.
Secondary Beneficiary	The secondary beneficiary of the insurance.
Status	The status.
Sub Status	The sub status.
Insurance Mode	The insurance mode.
Phone	The insurance company’s primary phone number.
Phone 2	The insurance company’s alternate phone number.
Itemization	The contract itemization.
Expiry Dt	The insurance expiry date.
Term	The term of insurance.
Commission Amt	The insurance commission amount.
Comments	The comments regarding the insurance policy.
Cancellation/Refund section:
Policy Cancellation Dt	The insurance cancellation date.
Refund Allowed	If selected, a refund is allowed. A selected box indicates that the insurance premium can be rebated to the customer in case of early payoff.
Grace Days Cancellation Fee Allowed	If selected, indicates that cancellation fees during grace period is allowed.
Cancellation Fees	View amount of the cancellation fee to be charged when the insurance is cancelled.
Complete Refund	If selected, a complete refund is allowed.
Term Remaining	The remaining term on the insurance at cancellation.
Refund Calculation Method	The refund calculation method.
Grace Days	View the number of grace days allowed for cancellation without charging a cancellation fee.
Estimated Refund Amt	The estimated insurance refund.
Received Refund Amt	The insurance refund received.
Itemization	The contract itemization.
Deduct Fee From	View the option defined in setup screen (Setup > Administration > Products > Insurances) to deduct the cancellation fee. Premium Amount indicates fee is deducted upfront before computation and Rebate Amount indicates fee is deducted after computation.

In the Insurance Tracking section, click Create Tracking. The system loads insurance tracking parameters in the Insurance Tracking section.
If you want to reduce the list of parameters, select a sub attribute in the unlabelled Sub Attribute box next to Create Tracking button.
If your system has been configured to use the Sub Attribute field, only attributes in a particular group appear in the parameter display.
Click Edit and complete the Parameter and Value fields.
Click Save.

Parent topic: Customer Service screen’s Account Details tab