4 Customer Service
The Customer Service screen enables you to view and manage all customer information in a centralized location to ensure data integrity and provide better service. This consists of the following sections:
- Introduction
- Customer Service screen
- Customer Service screen’s Summary tab
- Customer Service screen’s Collections tab
- Customer Service screen’s Customer Service tab
- Customer Service screen’s Account Details tab
- Customer Service screen’s Associated Accounts tab
- Customer Service screen’s Customer/Business Details tab
- Customer Service screen’s Customer/Business Preferences tab
- Customer Service screen’s Transaction History tab
- Customer Service screen’s Pmt Modes tab
- Customer Service screen’s Bankruptcy tab
- Customer Service screen’s Repo/Foreclosure tab
- Customer Service screen’s Deficiency tab
- Customer Service screen’s Collateral tab
- Customer Service screen’s Bureau tab
- Customer Service screen’s Timeline tab
- Customer Service screen’s Cross/Up Sell Activities tab
- Customer Service screen’s External Interfaces tab
- Review Request
- Queue Assignment