7.17.1.1 Recipient Details Sub Tab
The recipient details sub tab facilitates you to send ad-hoc correspondence to Applicants, Customers, Producers, and Others as either Fax or Email.
To add recipient details
- Open the Underwriting screen and load the application you want to work with.
- Click Correspondence > Recipient Details.
- Perform any of the Basic Operations mentioned in Navigation chapter.
A brief description of the fields is given below:
Table 7-70 Recipient Details
Field Do this Recipient Select the recipient from the drop-down list. The list displays the following options:- Applicant
- Customer
- Producer
- Others
Note: Based on the type of recipient selected the other correspondence options are displayed for selection.
Mode Select the mode of correspondence from the drop-down list. The list displays the following options:- Fax
Note: When the recipient is selected as Applicant, the Mode is defaulted to Email.
Type Based on the recipient selected, the following type of correspondence is listed for selection:- When the recipient is selected as Applicant, you can select the Applicant Type from the drop-down list and Type as either EMAIL/ADHOC. The Mode is defaulted as Email.
- When the recipient is selected as Customer / Producer, you can select the Mode as either FAX/EMAIL and Type as FAX/ ADHOC or EMAIL/ADHOC respectively.
- When the recipient is selected as Others, you can select the Mode as either FAX/EMAIL and Type as ADHOC only.
FAX/Email Specify the FAX/Email details for correspondence. Comments Specify additional information as comments. - In the Recipient Details section, click Save.
- Click Send to FAX/Email the correspondence details to the specified recipients.
System validates the correspondence details and generates a PDF document through BI Publisher with the Correspondence details. The same is emailed to the specified recipient as an attachment and a system generated comment is updated in Comments Tab. The correspondence consists of following header details::
Table 7-71 Correspondence details
Alert Type & Subtype Comment Comment By Comment Date N System Generated <Type> <Correspondence type> sent to <Recipient Type> through < Mode> to <'Email' id> Logged in user Current System date with time stamp
Parent topic: Correspondence Sub Tab