8.12.7 ESC Sub Tab

If there is information regarding an itemized extended service contract or warranty amount, enter the details on the ESC sub screen.

To complete the ESC (extended service contracts) sub tab
  1. Open the Funding screen and load the application you want to work with.
  2. Click the Contract > ESC sub tab.
  3. In this section, you can perform any of the Basic Operations mentioned in Navigation chapter.
  4. A brief description of the fields is given below:

    Table 8-12 ESC (Extended Service Contracts)

    Field Do this
    Warranty Information section
    Service Contract View the extended service contract type.
    Policy # Specify the ESC number.
    Effective Date Specify the ESC effective date.
    Term Specify the ESC term.
    Expiration Dt Specify the ESC expiry date.
    Premium Amt View the ESC premium amount
    Commission Amt View the commission amount.
    Commission Rule View the commission rule.
    Warranty Company Specify the ESC company’s name.
    Comment Specify comment if any.
    Phone No Specify the ESC company’s primary phone number.
    Extn Specify the ESC company’s primary phone extension.
    Phone No Specify the ESC company’s alternate phone number.
    Extn Specify the ESC company’s alternate phone extension.
    Cancellation/Refund
    Allowed Check this box to allow cancellation/refund.
    Method Specify the method of cancellation/refund.
  5. In the Cancellation/Refund section, view the following information.
    • If the Allowed box is selected, a refund is allowed. A selected box indicates that the ESC premium can be rebated to the customer in case of early payoff.
    • The Method field displays the refund method.
  6. If you click the Calculate button, the system computes the commission based on the commission method in the Cancellation/Refund section.

    The commission appears in the Commission Rule and Commission Amt fields of the Warranty Information section.

    It also appears on the Itemizations sub screen.

    You can overwrite the suggested value if you choose.

  7. Perform any of the Basic Actions mentioned in Navigation chapter.