1. Lease Collection User Guide
  2. Repossession
  3. Customer Service screen’s Collateral tab

7.10 Customer Service screen’s Collateral tab

The Collateral screen displays information regarding any assets associated with an account. Collateral can be a vehicle, home, or something else, such as household goods. The Collateral screen contains the Home and Seller sub tabs.

To view the collateral details
  1. Open the Customer Service screen and load the account you want to work with.
  2. Click Collateral tab. The system displays the following screen:

    Figure 8-7 Collateral - Vehicle - Lease


    Description of Figure 8-7 follows
    Description of "Figure 8-7 Collateral - Vehicle - Lease"

    • If the account’s collateral is a vehicle, Collateral screen opens at the Vehicle tab.
    • If the account’s collateral is a home, Collateral screen opens at the Home tab.
    • If the account’s collateral is neither a vehicle nor a home, Collateral screen opens at the Other Collateral.

For details on this screen refer Customer Service screen’s Collateral tab section in Customer Service chapter.

Parent topic: Repossession