2.4 Customer Acknowledgement

This topic helps you quickly get acquainted with the Customer Acknowledgement process.

Customer Acknowledgment is generated every time a new Guarantee Issuance Internal Amendment is requested from the customer. The acknowledgment letter format is as follows. The Transaction Reference Number is masked before sending the Draft Guarantee Issuance for Customer approval.

Figure 2-16 Customer Acknowledgment

Description of Figure 2-16 follows
Description of "Figure 2-16 Customer Acknowledgment"