3.3.2 Closure/Return Details

This topic provides the systematic instructions to capture the return details to process the Closure/Return.

Closure/Return details hop enables the user to provide details in the below mentioned section to process the closure/return.
  1. On Closure/Return Details screen, specify the fields that were not entered at Registration stage.

    Figure 3-9 Closure/Return Details

    Description of Figure 3-9 follows
    Description of "Figure 3-9 Closure/Return Details"

    For more information on fields, refer to the field description table below.

    Table 3-9 Closure/Return Details - Field Description

    Field Description
    Closure/Return Details
    Return Document
    Protested Bill of Exchange Enable the protested bill of exchange toggle, if returned.
    Remarks Specify the remarks, if required.
    Unaccepted Bill of Exchange Enable the unaccepted bill of exchange toggle, if returned.
    Remarks Specify the remarks, if required.
    Other Documents Enable the the other documents toggle, if any other documents are returned.
    Remarks Specify the remarks, if required.
    Document Details
    Documents Disposal

    The user can enable the relevant toggle indicating the instructions received from the remitting bank towards disposal of documents. The user can also input additional remarks/description about the document disposal

    Documents Delivered to Drawee Free of Payment Enable the documents delivered to drawee free of payment toggle, if returned.
    Remarks Specify the remarks, if required.
    Documents Returned to Remitting Bank Enable the documents returned to remitting bank toggle, if returned.
    Remarks Specify the remarks, if required.
    Documents Handed over to 3rd Party Enable the documents handed over to 3rd party toggle, if returned.
    Remarks Specify the remarks, if required.
    Closure/Return Reason
    Closure/Return Reason Specify the closure/return reason.
  2. Click Next.
    The task will move to next data segment. For more information refer Additional Fields.

    For more information on action buttons, refer to the field description table below.

    Table 3-10 Return Details - Action Buttons - Field Description

    Field Description
    Clarification Details Clicking the button opens a detailed screen, user can see the clarification details in the window and the status will be 'Clarification Requested'.
    Documents View/Upload the required document.

    Application displays the mandatory and optional documents.
    The user can view and input/view application details simultaneously.
    When a user clicks on the uploaded document, Document window get opened and on clicking the view icon of the uploaded document, Application screen should get split into two. The one side of the document allows to view and on the other side allows to input/view the details in the application

    Remarks Specify any additional information regarding the collection. This information can be viewed by other users processing the request.

    Content from Remarks field should be handed off to Remarks field in Backend application.

    Overrides Click to view the overrides accepted by the user.
    Customer Instruction Click to view/ input the following
    • Standard Instructions – In this section, the system will populate the details of Standard Instructions maintained for the customer. User will not be able to edit this.
    • Transaction Level Instructions – In this section, OBTFPM user can input any Customer Instructions received as part of transaction processing. This section will be enabled only for customer initiated transactions.
    View Collection Enables the user to view the latest collection values displayed in the respective fields.
    Request Clarification Click the Request Clarification button to submit the request for clarification to the “Trade Finance Portal” User for the transactions initiated offline.
    Reject On click of Reject, user must select a Reject Reason from a list displayed by the system.

    Reject Codes are:

    • R1- Documents missing
    • R2- Signature Missing
    • R3- Input Error
    • R4- Insufficient Balance/Limits
    • R5 - Others

    Select a Reject code and give a Reject Description.
    This reject reason will be available in the remarks window throughout the process.

    Refer Select a Refer Reason from the values displayed by the system.

    Refer Codes are:

    • R1- Documents missing
    • R2- Signature Missing
    • R3- Input Error
    • R4- Insufficient Balance/Limits
    • R5 - Others
    Hold The details provided will be saved and status will be on hold.User must update the remarks on the reason for holding the task.

    This option is used, if there are any pending information yet to be received from applicant.

    Cancel Cancel the Data Enrichment stage inputs. The details updated in this stage are not saved. The task will be available in 'My Task' queue.
    Save & Close Save the details provided and holds the task in ‘My Task’ queue for further update. This option will not submit the request.
    Back On click of Back, system moves the task back to previous data segment.
    Next On click of Next, system validates if all the mandatory fields have been captured. Necessary error and override messages to be displayed. On successful validation, system moves the task to the next data segment.