11.1.5 Using Wildcards to make Query

You need not always specify the criteria for a query. You can use wild cards such as:
Wild Card Description Implication
- Underscore To match a single character
% Percent To match any string of multiple characters

Using %
For instance, if you have to check the messages relating to one particular Loans product LD01, you can query for records with Reference Number like ‘%LD01%’ since all the contract reference numbers with that product will invariably contain that string.

Once you click the Accept button and make a query, the ‘Outgoing Message Browser’ screen displays all the Free Format Texts.

Using And
When you are searching for strings of specific length which vary in only one character – for instance, all branches like 001, 002, 003 – can be represented as 00_. Searching for 00_ will fetch all the messages for all these three branches.